Customer Reviews for Affordable Mini Storage

32 reviews

1378 County Road 250   Durango, CO 81301

(970) 259-2371

Office Hours

  • Mon-Sun: 12 am - 11:30 pm

Services at this Location:

Contact Us

(970) 259-2371

1378 County Road 250
Durango, CO 81301

Services at this Location:

Office Hours

  • Mon-Sun: 12 am - 11:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very easy move in and directions given were easy to follow. Went super smooth!! Thank you!

ELIZABETH C  |  Reservation 
Rating:
5.0

Moved stuff in on the 30th in the morning, used our own lock and feel like it is secured.

Alicia C  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

AFFORDABLE O  |  Overall Experience 
Rating:
5.0

I have used this facility a few times over the years and it is convenient and they are always very helpful! Reasonable rates and superb location (and beautiful!). Easy access and highly recommend Affordable Storage to anyone in town.

Shelley C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julie L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dean G  |  Overall Experience 
Rating:
1.0

I would avoid this facility at all costs. They need to learn how to run a business. They have no clue, and that is being generous.

Paul L  |  Overall Experience 
Rating:
5.0

Easy & Convenient. Good communication & accomodating staff

Joanne D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William H  |  Overall Experience 
Rating:
2.0

I was in a bind and needed a place to store my motorcycle after the Durango rally and the individual contacted me right away and was happy to help. Great service but the location needs some help. It was very tight to get a small trailer and it seems very run down.

Alfred R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe C  |  Overall Experience 
Rating:
2.0

The storage unit created problems when moving items into it due to the narrow passageway into the hallway of the whole storage unit along with the columns that again limit the movement of items. The 2 x 4 piece of wood on the floor in the doorway of the actual storage unit was also a pain to move things within the unit. There was no lighting inside the storage unit therefore we were always using our phone cameras.

Theresa Y  |  Overall Experience 
Rating:
2.0

Unit # 47 has two problems . In the Spring it has a water leak ok’ing down on the back wall and pooling on the floor. Some of my boxes got wet. Right in front of the door there is a lake in the Spring and Summer (ice in the winter. Called the management office. Nothing was done. So, I moved to a better storage unit.

Manuel N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heber H  |  Overall Experience 
Rating:
3.0

Some lights inside the unit would have been amazing to make seeing everything easier, as the big lights from outside were not always enough. But other than that, enjoyed my time renting.

Taelynn O  |  Overall Experience 
Rating:
4.0

Nails that need to be nailed in and some boards/floorboards that need to be secured. So just a little cleanup and maintenance. But, other than that, super easy, helpful staff, and well-priced. Good experience overall.

Davis D  |  Overall Experience 
Rating:
5.0

My belongings had rat poop all over it and I tried getting into my storage two times, but the lock outside the unit would not open.

Ashley R  |  Overall Experience 
Rating:
5.0

Greetings ! The only problem we observed was that mice had access to our unit..The unit was in the country and rural fields so we we not surprised..Made sure door was down tight but somehow they got in..We did not lose anything to the mice but droppings were apparent. We also used masks and gloves when in unit..

Duane M  |  Overall Experience 
Rating:
5.0

Great customer service Very easy and clear instructions for access

Natalie H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynus B  |  Overall Experience 
Rating:
5.0

I rented a unit and ended up cancelling the the same day. The unit information given wasn’t accurate and the code provided to gain access was either wrong or the lock malfunctioned. Nobody had any clue how to remedy the situation. The service rep did have the manager call me back. I told him I had already cancelled the reservation and would get a storage unit elsewhere. He literally laughed at me, said, “Good luck,” and hung up. I was never offered any refund, which I understand I signed a contract. However, they didn’t exactly hold up their end of the deal.

Michelle W  |  Overall Experience 
Rating:
5.0

Snow plowing was practically nonexistent- by the time it was plowed it was packed ice which stayed for months. Regrettably rodents infested my unit and damaged my stuff. It will take a while to figure out how bad it is- not psyched!

Tom E  |  Overall Experience 
Rating:
5.0

Corey does a great job of managing the process. I never actually met him in person but it didn’t matter. We were able to effectively transact everything via email and text and he was always helpful, courteous and professional. I highly recommend Affordable Storage!

GARY M  |  Overall Experience 
Rating:
5.0

One of the Springs on the door is broken and it is very difficult to open it.

paul j  |  Overall Experience 
Rating:
5.0

Great staff

Paul V  |  Overall Experience 
Rating:
5.0

It was a pleasure keeping my junk locked up in your space 😀

JOSHUA S  |  Overall Experience 
Rating:
5.0

Great people to work with

Diane G  |  Overall Experience 
Rating:
5.0

Great service and pricing. Very responsive to calls and needs

Valerie K  |  Overall Experience 
Rating:
4.0

The main issue I came across were the hours... I always found myself needing to get into my storage around 8pm or later, but the facility was always closed by 7pm. GREAT CUSTOMER SERVICE!!!!

Chandelle B  |  Overall Experience 
Rating:
5.0

Just what we needed, when we needed it!

Ashley D  |  Overall Experience 
Rating:
5.0

I appreciated the chance to store precious items at this storage facility when I was evacuated during the recent fire. The site manager was very responsive.

Katherine H  |  Overall Experience 
No reviews have been submitted for this location.
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