Customer Reviews for Affordable Storage By Townsend
(U-Haul Neighborhood Dealer)

798 reviews

3535 South St   Titusville, FL 32780
(St Rd 405)

(321) 383-1305

Hours

  • Mon–Sat
    9 am–6 pm
  • Sunday
    10 am–4 pm

Services at this Location:

Contact Us

(321) 383-1305

3535 South St
Titusville, FL 32780
(St Rd 405)

Services at this Location:

Hours

  • Mon–Sat
    9 am–6 pm
  • Sunday
    10 am–4 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Can't think of way to improve. Service was wonderful.

coralie K. 
Rating:
4.0

Trailer had a lot of leaves in it as it is stored under a large tree.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

The trailer iutself was not in great shape - though road-worthy. Ended up picking up a nail in the tread of trailer tire and local U-haul dealer in Prestonville, KY repaired the tire very quickly and efficiently. Called U-Haul for assistance but the service provider came (two hours later) with the wrong size tire even though I was specific about tire size when I spoke / texted U-Hail road-side assistance.

Tom B. 
Rating:
5.0

The owner was very friendly.

theo M. 
Rating:
5.0

You guys are doing great, thank you for your help.

MEL H. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Excellent facility, Associates we're extremely professional and helpful! Very friendly staff, nice place to rent a Uhaul. Was in and out quickly and the online process was really easy to reserve the truck. Will use this location in the future. Thank you for making my moving experience that much easier.

Shannon H. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
4.0

Customer did not leave a comment.

Grady M. 
Rating:
5.0

Friendly people, great customer service.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
3.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
3.0

Customer did not leave a comment.

Wayne W. 
Rating:
5.0

I'm a return customer to this location. I have always received fast and friendly service. The representative at this location, Kelly was very knowledgeable on the equipment, and quick with the connection of the trailer to my vehicle. I highly recommend this location and will be back if I have any future U-haul needs!

michael P. 
Rating:
1.0

Customer did not leave a comment.

William C. 
Rating:
4.0

Customer did not leave a comment.

STACY B. 
Rating:
4.0

Thank you!!

David M. 
Rating:
5.0

Customer did not leave a comment.

Duke W. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

DEREK H. 
Rating:
5.0

Keep doing what you are doing! No problems

Thomas W. 
Rating:
5.0

Great pick up location! online reservation with a nightmare. No units were available in my area and U Haul said they would call. I called them 4 times after 2 weeks of hearing nothing and I finally got my reservation done 1 hour before pickup.

Jeffrey S. 
Rating:
5.0

After hours drop-off

Joseph E. 
Rating:
5.0

Customer did not leave a comment.

wayne B. 
Rating:
5.0

This is the location I always use the staff has never let me down and has always made me feel welcomed.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

kelly T. 
Rating:
5.0

Not a thing...Mr Kelly and Roxanne were amazing. I will definitely recommend your location always Thank you and God Bless y"all.

HAYDEE B. 
Rating:
5.0

Customer did not leave a comment.

Sabina T. 
Rating:
5.0

Customer did not leave a comment.

kelly T. 
Rating:
3.0

Customer did not leave a comment.

philip W. 
Rating:
5.0

Customer did not leave a comment.

kelly T. 
Rating:
5.0

Customer did not leave a comment.

Patricia H. 
Rating:
5.0

I live dealing with Kelly.

Andre C. 
Rating:
5.0

Very friendly owners and they were extremely helpful with checking my equipment back in and where to park the van. I would have no issues recommending this location to friends or family or using it again myself. Nice job owners!

Brent R. 
Rating:
5.0

Customer did not leave a comment.

Michelle J. 
Rating:
5.0

Owners were extremely helpful and friendly. They made sure I knew where to drop off the equipment and had me checked out very quickly. Would rent from this location in the future. Thanks!

Brent R. 
Rating:
5.0

Customer did not leave a comment.

Karla M. 
Rating:
5.0

Customer did not leave a comment.

Carl M. 
Rating:
5.0

Customer did not leave a comment.

George T. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

eneida G. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
5.0

Location was great truck was great took to long to rent the truck took to long to return the truck and it takes way to long to get my deposit back. Real quick to take my money but forever to give it back is BS. I am not sure I will ever use your company ever again to complicated to do a simple task.

Vikki C. 
Rating:
5.0

Later closing time. Other than that great experience.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
2.0

Way to expensive. Rental rate ok but 99 cents per mile plus fuel ($71) costs almost &300 for less than 8 hours.

MICHAEL M. 
Rating:
1.0

The truck had no A/C and the windshield on the outside had some kind of white paint on it that would not come off with windshield wipers fluid. You charged me a $25 cleaning fee and the truck I got was not even clean. It's a disgrace. I always used UHaul and now I will be looking for other means of renting a vehicle.

Pamela Z. 
Rating:
5.0

The young lady at the desk was very pleasant and I truly appreciated her hooking up the trailer for me!!! Very efficient in making sure all running lights were also working.

Kathryn H. 
Rating:
4.0

Friendly counter service.

Juan R. 
Rating:
5.0

Customer did not leave a comment.

MORGAN K. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
4.0

The owner was patient and considerate.

Trevor G. 
Rating:
5.0

Very easy to deal with!!

Stephen F. 
Rating:
5.0

Customer did not leave a comment.

Aimee D. 
Rating:
5.0

The personnel at this Titusville location was extremely helpful and informative.

Sheryl H. 
Rating:
5.0

Customer did not leave a comment.

Karl B. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
4.0

CLEANER TRUCKS

Michael N. 
Rating:
4.0

Even though this location was old & dirty we appreciated the great customer service from the owner. We definitely will be going back here.

Julia G. 
Rating:
5.0

Nothing -a friendly staff and helpful attitude made all the difference!!

Mark Y. 
Rating:
5.0

Customer did not leave a comment.

Rockford H. 
Rating:
5.0

Nothing, very friendly and helpful

scott H. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

always helpful,honest people

Stephen S. 
Rating:
4.0

Customer did not leave a comment.

Darrell B. 
Rating:
5.0

Customer did not leave a comment.

Hernan G. 
Rating:
1.0

Customer did not leave a comment.

Tyler S. 
Rating:
5.0

Roxanne was helpful as always

WILLIAM H. 
Rating:
3.0

Truck poorly maintained. Not accurate fuel recorded. Had to request keys several times

Derek S. 
Rating:
5.0

Customer did not leave a comment.

Jose O. 
Rating:
2.0

There was trash and chips left in the cab of the truck

Mark G. 
Rating:
5.0

Thanks for all you do!

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

The only location I use

WILLIAM H. 
Rating:
5.0

Townsend UHual has always been super friendly and chill, five years of being a customer and they are always helpful with a relaxed but professional curtosy.

Christopher Y. 
Rating:
5.0

GREAT SERVICE!

Edward A. 
Rating:
5.0

Would have liked to have known the online checkin was going to take 20 min. Would have arrived earlier. Also, would have been nice if had asked for copies of license and 2 other contacts prior to that morning.

Arthur F. 
Rating:
5.0

Very friendly and understanding

Trace H. 
Rating:
4.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

I wish they had ramps

Donald H. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA Y. 
Rating:
4.0

I was charged for insurance even though I declined it.

Melissa C. 
Rating:
5.0

Bravo, "customer service"

Bill M. 
Rating:
5.0

Customer did not leave a comment.

CORDELL C. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
5.0

very nice person to work with, makes sure that you understand all the rules, and ask if you have any questions

STEPHEN S. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

GLENDA W. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHERMICHA P. 
Rating:
5.0

Customer did not leave a comment.

Lawrence V. 
Rating:
4.0

Customer did not leave a comment.

ROGER M. 
Rating:
4.0

Customer did not leave a comment.

KIA D. 
Rating:
4.0

nice people very helpful

CHARLES P. 
Rating:
4.0

Customer did not leave a comment.

ROGER M. 
Rating:
5.0

Customer did not leave a comment.

GARY ARLISS T. 
Rating:
3.0

Customer did not leave a comment.

WILBERT V. 
No reviews have been submitted for this location.

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