Customer Reviews for Affordable Storage Guys
(U-Haul Neighborhood Dealer)

42 reviews

6044 Scottsville Rd Ste 101   Bowling Green, KY 42104

(270) 282-4777

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(270) 282-4777

6044 Scottsville Rd Ste 101
Bowling Green, KY 42104

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Our experience could not have been better! Manager (Crystal Turner) and Assistant Manager (Alizabeth) were helpful in every way - making things understandable, safe, secure and giving us the assurance that we (and our belongings) were “in good hands!” They were great!

BOB S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jack C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
5.0

The young lady that runs the office is awesome! She was very helpful, and went above and beyond to ensure I had a positive experience!

SHANNON S. 
Rating:
5.0

Service was great. She went over Ans beyond to help me with my rental

KIMBERLY C. 
Rating:
5.0

Customer did not leave a comment.

CHEYENNE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Great customer service

TRACY W. 
Rating:
5.0

The movers informed me that there was standing water inside of unit . I had to throw away two bookcases & a couple of boxes of items that were soaked & contents were damaged. Glad you force us to buy the insurance on our units as I will need to have the bookcases replaced. Other than that, everything else is great.

MARILYN M.  |  Overall Experience 
Rating:
5.0

Elizabeth was great to work with. She had everything ready and was helpful for the whole process.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

EARL B.  |  Overall Experience 
Rating:
2.0

I really like the owner, but the employees on the other hand, not so much! I was there on two different occasions and was yelled at by the female employee that, “only one person per family”. Mind you, I have my child. And on the first occasion she asked if she was coming off like a “bitch”. And I gave her an honest reply. So for her to do the same thing the second time, she knows exactly what she doing. Another than her, my use of Uhaul at this location, it was good.

QUINTON S. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY H. 
Rating:
5.0

Customer did not leave a comment.

CAROLE E. 
Rating:
5.0

Very friendly staff and the storage building was clean and no problems with mice. I would definitely recommend this storage place.

LINDA T.  |  Overall Experience 
Rating:
5.0

Thank you affordable storage!!! Ya all are wonderful staff!!! Your units were very clean!! If I need a storage unit again, I will definitely give ya all a call for a unit!! Keep up the good work!!

DEBBIE S.  |  Overall Experience 
Rating:
2.0

Had a sign on the door saying "Mask required but if you aren't wearing one we'll assume its for a good reason"

Adam O. 
Rating:
5.0

Will recommend to anybody in need of storage, esp. environmental controlled.facility

ED D.  |  Overall Experience 
Rating:
5.0

I will absolutely use this establishment again in a few months! The staff was super helpful and made sure I was satisfied. The facility and grounds were laid out efficiently and is well maintained!

CURTIS M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary G. 
Rating:
5.0

Tracy was great! Very friendly and helpful!

stacy D. 
Rating:
5.0

Everything is top notch at this locati9n

Mary G. 
Rating:
5.0

The lady that was there that day was super nice and tried to help in anyway she could we returned our trailer on Sunday at schotts marathon in London the guy was super nice unhooked trailer for us we are 100% pleased with all would recommend either place to anyone

james E. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

Miranda P. 
Rating:
5.0

The lady who was working that day was terrific. Enterprise screwed up my reservation and I was able to book last minute. When my gps brought me to the wrong place, she took care of everything and I was outta there in 5 minutes.

Clifford R. 
Rating:
5.0

The cab smelled but it looked clean.

DENISE S. 
Rating:
5.0

Excellent customer service. No improvements needed.

DOUGLAS G. 
Rating:
4.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Nothing they r on top of the game 😁

RUTH M. 
Rating:
4.0

Customer did not leave a comment.

Dana C. 
Rating:
4.0

Customer did not leave a comment.

SHARBAI W. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

PAMELA C. 
Rating:
1.0

While we were driving down the road in our neighborhood after picking up our trailer, it completely came unhitched from our truck and rolled backward while we were driving. Because we were driving in our neighborhood, we were fortunate that there were no cars behind us or around us and we were able to get the situation under control. At first, we believed there was a problem with the trailer, but upon further inspection, we realized that the lady who hooked the trailer onto our hitch did not do so properly. Should we have been on a busy road, this could have killed someone. There needs to be more vigilant efforts taken with safety and training to make sure that those who are hooking up heavy equipment like this know what they are doing. Additionally, this same individual did not seem to know any of the answers to the questions we asked and would always have to call someone else for an answer every time. It seems like there needs to be some additional training there as well.

JAMES W. 
Rating:
5.0

Very helpful, informative and courteous. Excellent equipment. Thanks to the u-haul family.

TIMOTHY A. 
Rating:
5.0

Great service from Affordable Storage Guys! Lackluster and underwhelming service from the U-Haul online check in. NOT the branch's fault. Poor design and difficult to use the online system. Too many app permissions to find and active and no instructions on how to do so. In the future I will gladly schedule pick up times during business hours only.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

JAY Y. 
Rating:
4.0

Customer did not leave a comment.

Amber F. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

Julia M. 
No reviews have been submitted for this location.

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