I couldn’t find anyone. After looking in three doors, a woman came bustling out of nowhere, asked me to move the truck, took my paperwork and scurried off again. Ok…. I moved the truck, spent 10 minutes looking for her, and finally found the key Dropbox with a url for instructions. The self-return was easy, and only took 10ish minutes. But there was no previous communication about the process, so I had been expecting an in-person return. If the location had been described as a “Self-Return, unmanaged location,” I would not have been as confused or frustrated.
TIMOTHY O
Customer Reviews for Against The Ropes
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location very easy to find and lady at front desk attended to me as soon as I arrived. Very pleased with service at both locations..
GREGORY MGreat experience!
Melissa JDid not interact with personnel
Brett WFast and easy. Truck was well kept. I would highly recommend this location
Jerrold BHave a trained person at the locatIon at all times.
James MIf I ever need U haul again, this is the place I will forever go! Best customer Service ever!!
heather m