Customer Reviews for AGB 101 Bowness

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AGB 101 Bowness

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Mariano D. on

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I didn’t see a guide in the app or the email about how much gas to put in tank to return to previous level like there is in the paper contract that used to be given prior to using the app.

rafael R. on

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I return the truck and I Pay, 5 minute later I decide to rent the same truck and they don’t want to cancel the transaction from the first rent so I can continue to use it. So I rent the truck and I had to pay like the first rent. And I put more gas that supposed to and no credit or something. Other thing was perfect.

Tod C. on

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Customer did not leave a comment.

Sackett D. on

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Was a little hard to find someone to talk to for the pick up/ return of rental

lynde M. on

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Pick up was excellent.

PATRICIA H. on

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Customer did not leave a comment.

juan A. on

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Customer did not leave a comment.

teresa B. on

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I was told it would be $37 and they charged me another 25 why

Jewel F. on

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Betty M. on

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Sammy C. on

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Not much room to park. Otherwise nice facility.

Viviana M. on

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Love this guy. Extremely nice and helpful

Kenneth A. on

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Customer did not leave a comment.

Roxanne L. on

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When I git the truck loaded and ready to move, the truck would not move so I turned the truck off and restarted then everything went well. Everyone was helpful who I was in contact with.

Ronald G. on

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Customer did not leave a comment.

Christopher J M. on

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nothing, just keep doing what your doing. Very friendly.

Timothy S. on

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Customer did not leave a comment.

Chartiara M. on

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I was advised at the time of pick there would be a 100 dollar deposit because I used a prepaid Visa. When I Got my deposit back it was NOT the full amount there was a EZ Fuel deduction in the amount of 23.38. I have photos of the mileage and gas when I picked up the truck and when I dropped it off. Ot was more than 3/4 of a tank. This would be the second time I have rented with Uhaul and you guys have lied about the gas. I will NOT be renting from you guys again this is ridiculous.

William A. on

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Customer did not leave a comment.

Wallace B. on

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Online experience was awful!

Jack W. on

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Nobody home. Drop off spot filled with trash. Poor signage. Awful.

Anthony C. on

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Customer did not leave a comment.

Vanessa H. on

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Katelyn C. on

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When plugging in the address, taken straight from the website, to my GPS it did not take me to the correct location. It took me to an open field 2 miles away. However, when I called the man I spoke to was very helpful in finding the correct place.

Ehren S. on

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William, the representative who I worked with at this location, caused this to be an unfavorable experience. He did not accurately represent the mileage on the truck at pick up. He also charged me for the moving insurance although I declined it during my online reservation and although he did not ask me if I wanted it during check in.

Walter B. on

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Michael H. on

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Very helpful and great experience

Jason K. on

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First 2 GPSs had two vehicles going to a location that did not exist, once we we got turned around and finally found the location it was uninviting, not lit up at all. The only way we thought we had the right place was a uhaul drop off box attached to a shanty.

BAYARDO P. on

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Help the customer no the benefit of the company they send me to other locations not the close one to me

Nae S. on

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Placed a reservation prior to day of pick up and it made no difference because it took four locations of back and fourth traveling to get to a uhaul location that finally had a truck for me. Truck was filthy and had no gas, not even a gallon. Poor service all together. Will not be using uhaul again.

anthony G. on

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Customer did not leave a comment.