The van was filthy front and back. It obviously was not checked when returned from prior rental. The tank was 1/2 full. I pre ordered a furniture dolly that was not available. I had to drive an extra 20 km to pick one up at another location and then pay for that mileage. It made me late for the movers who I had to pay extra. Terrible experience will not rent there again.
PATRICIA L
Customer Reviews for Agua Pure
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location does not reflect high standards of U-Haul. When I arrived to drop off the truck a day earlier the only attendant available smelled of high alcohol. It took me another in-person trip to make sure my return was completed but at this time the owner/operator said he was too busy. I had to make further three calls to this location to make sure my return was completed and receipt emailed to me. Later, he used my credit card details on file and charged my credit card $21.00. I would like this amount to be reversed. I recommend U-Haul re-assess its affiliation with this business. Dr. Bungash
ARIF BVery respectful, loyal honest, looks out for there customers thank you so much truly amazing people that work very hard
TINA MEverything was great! The location was easy to get in and out of, nice big parking lot to get around in. Cory was excellent! This will be my preferred UHaul location. Keep doing what you’re doing!
LANA GSuper nice people but the van was super dirty. There was a used fork and a loose cigarette in the van. We were also charged for more kms then we used, but that was fixed when we called.
MEGAN A