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DANNY S
Customer Reviews for Aguirre Wireless
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service.
Laura MEverything went smooth.
Kyle WGreat location to rent my feature equipment and will tell family and friends.
MELVIN AI love the friendly and hard working person it was a great experience
Omega GPeople need to be aware that they will need to bring help to load or unload the trailer since the trailers do not have jacks. The guy at Aguirre wireless had a dolly that he used to disconnect the trailer.
BRADY SThe yard is very small and hard to maneuver. The agent was fast and Johnny on the spot.
Wendy MOutstanding service, made it very easy to drop off vehicle
ERIC BFriendly, and great customer service...Definitely recommended
Bianca Mnothing
Raymond MThere is nothing Hugo could do to improve. He was extremely helpful, courteous and polite. He worked with me for over a month, as I was moving permanently, and the date of the move kept changing. Thank you Hugo.
Charlene THe was VERY helpful he saved me a lot of time. And VERY nice... GREAT JOB
Peggy bAwesome service!
Jose VThe employee was very friendly and respectful, there was good communication and the process was very easy and fast, I recommend it It's easy and economic
Wilian EThis was the easiest U-Haul rental I have had. To date the staff was very professional and helpful
John KHave vehicles with a full tank of gas upon pick up.
Jorge RThey were amazing working with me through power outage
Stephanie FAmazing customer service will definitely use again.
REBECCA Wservice is great , don’t need to change anything,
Roberto LNo improvement needed. Excellent service and equipment functioned perfectly. Thank you.
stanley sMr. Hugo, the manager, was very helpful and quick getting the trailer connected and my rental formalities completed. Courteous, helpful and professional. Would absolutely recommend arranging rentals from Mr. Aguirre.
James FGreat place to rent !
Ernest PThis place was very helpful with all my questions and what to do
Randy MN/A
Andy REvery part of the experience of renting a box truck from this location was exceptional. This was my second time and although the first time was nearly 2 years ago the clerk remembered me and I felt like I was seeing an old friend that I hadn't seen in a while. Very nice people that still maintain the professional atmosphere 👏 👌 👍 😀!!!
Art MNothing equipment and service was excellent
Vellis mGreat to have a person available to drop off on a Sunday.
JUSTIN PNothing at this location. My guy was very well mannered and informative and available for any questions I had throughout my time with my truck and all regarding any U-Haul questions, I had A+ for customer service at this location
Julio aPark trailers pointing towards entrance. Yard is too small for pickups to turn around. Staff was very friendly and helpful good people to deal with.
Steve KN/A
Lee TI loved the customer service. He was so nice and had everything ready.
Patsy JVery friendly and helpful. Great place to rent from.
Theresa SAlways freindly service!Highly recommended location.
Raymond MThe manager was very hands on and helped with any question I had . Will definitely reminder him again.
melanie ceverything went well The person was very helpful
Randy MN/A
Marty CDude was great. Very helpful.
Thomas SVery friendly and professional.
George PHugo was very friendly, courteous & knowledgeable. Will definitely recommend him & use him again.
Efrain DEveryone was very nice professional courteous and friendly and I would definitely rent for them before anyone else.
Benny MNothing Thanks
Ralph REasy to pick up and drop off when I was finished moving my stuff. Staff was very friendly and helpful with any questions that I had thanks. If I need a truck I will call on Uhaul again.
roy cAll excellent: intelligent and (bi-lingual) conduct, equipment availability, reservation process, pick-up, customer attendance/attention, attitude, friendliness, courtesy. Owner/operator was however, uninformed about roadside assistance policy, procedures, how it works. This is a legit U-Haul offering. I believe the U-Haul rep/owner/operators should be educated/trained/conversant in ALL aspects of the U-Haul business. IMPORTANT - the trailers are NOT equipped with a spare tire. This is shockingly unacceptable. U-Haul should/must have a spare tire and lug wrench for every wheeled rental PERIOD. In the event of a flat/blowout, what would we do, just drop abandon the loaded trailer roadside and spend a half day chasing down a retail tire somewhere, then backtrack to find the trailer gone, or raided?? And not all stores even sell trailer tires. THIS IS UNACCEPTABLE. Further, this 5x8 trailer had no crank jack. Unbelievable. Again U-Haul has the funds and budget to equip ALL trailers with a $50 swivel jack. Should we risk injuring our back to load/unload the trailer? What if we need to drop the loaded trailer? No jack? IS anyone even using common sense at U-Haul? I never suspected U-Haul was a penny pinching outfit, perhaps the company has been sold and no longer a private family firm. Other competitors ALL equip their rentals with the BASIC required hardware. EM Nov23
Edward MThe man I dealt with (Hugo) was the most helpful. He was very patient and accommodating. I couldn't have asked for more. Thank you so much HUGO your the best. Suzanne from Splendora Tx.
suzanne pUhaul was a big help help thank you so much!!
Denis KFreindly,helpful people.Highly recommended!!
Raymond MLearn how to treat customers
Daniel CExcelente service
ROBERTO CThis was my 1st time renting equipment. The custumer service that they provide was incredible. He even show me how to attach the equipment properly, I will definitely will be renting from them if needed.
alma dThey went above and beyond to make sure we were able to get the type of uhaul when and where we needed. We appreciate them very much.
MICHELLE L