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brenda s
Customer Reviews for Ahoskie Pawn & Gun
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Really good folks in this store, I'll be back I'm sure.
James BThe guy was dismissive and acted like he didn’t want to be bothered. Also I declined the protection and yet I was still charged.
Karrjn NGreat customer service!!!!!!!
alton sThe location doesn't appear on Apple Maps. I went to two other locations showing on Maps first only to find no UHaul signs or equipment at either of them. I found this one only by someone in the town telling me about it and providing directions.
Christine OVery nice
brenda sWhen my husband picked it the truck he did NOT receive a receipt i.e. just the keys to the truck. The charges were to be added to the my card on file. Husband pick up the truck with less than a 1/4 tank he received 1/16th of gas. The rep said just drop it off with the same amount of gas and you should be ok and he gave a 32 dollar gas credit which was then rescinded after my husband drop off the truck at the new location with a gas of 1/8 why by the way is MORE that what he received and my card was charge an additional 32 dollars because the new location said you were suppose to bring it back with 1/4 a tank of gas and those instructions were listed on the receipt which we did not get until the next day and me call the 800 number asking for a receipt.
CULLEN VN/A
Mike CHave truck 🚚 cleaned and wiped down inside cab!! Covid still a real threat
William PI'm gone sue the drop off location and U-Haul. Going to call corporate.
Kimberly CReception was not good when doing the return after hours. I had to drive down the road a bit in order to get reception on our (3 people) phones (all different Networks) in order to do checkout process & then drive back to drop the key in. It is a location that brother uses, so I believe it's pretty good or he wouldn't use it.
sibyl gShe was very helpful and professional in getting a trailer rented and extremley knowledgable as well. Great experience overall.
Christine MNothing, keep up the good work. Excellent customer service!!
Glenda DMrs. Brenda the owner is always so helpful & Nice.
RHONDA RVery helpful and friendly service.
brenda sWas a drop off after hours. It is on a main highway
aNNIE mEveryone was great. Very friendly and knowledgeable about their job and equipment.
Jennifer TThe staff was fantastic. Extremely helpful!!!
carmento fEnsure Uhaul dealer locations are updated.
Paul DGPS takes you round about Should use Walmart as a waypoint unless someone goes out and fixes it Also tire service light kept coming on and had to stop multiple times to inflate tires. Made for stressful drive.
Janis PBecause of tire sensor problem attendant had hard time getting mileage reading.
Deborah WYou all did an excellent job
ANNIE GVery friendly and helpful.
Adrian TPeople were very polite and helpful, went out of their way to accommodate me
GEMMA Ksatisfied with the service!
Elizabeth TEmployees were helpful an very Pleasant
MICHAEL CNothing at this time. My experience was very good.
MICHAEL TDouble check everything on the contract. They charge me a lot more than normal.
FLOYD UTks
RODNEY GTruck was dirty. Stop taking the trucks people have already reserved
MELISSA SThe cell service is not real good for after hours. delivery
Brandon ZMy reservation was for 24/7 share and they didn’t setup the truck I had to wait til they opened and it pushed back all my plans. The truck made a horrible winding noise when you accelerated also and was dented and scratched up.
JENNIFER SEverything went as planned. Thank You. :)
BIANCAGRATIELA DThe location was wonderful, however when we showed up at the Holland location where we originally ordered a week in advance, and had a call on Friday morning with the employee confirming. We showed up only to be told our U-Haul had been cancelled and no one knew why. There was also no responsibility taken or flexibility given when U-Haul messed up. No discount nothing. I had to travel all the way to another state to pick one up as the employee said there was nothing she could do about the mishap and she couldn't fix it. It was ridiculous I got confirmation then to show up and deal with this and then no discount given for my inconvenience. Extremely dissapointed in-service provided by a company I frequently use.
WAYLANDTIMOTHY PJust down right perfect! I would send the entire world there. The receptionist lady that helped me is sweeter than pumpkin pie! Truely an exceptional experience
JIMMY WPick up and drop of was great but I was promised price of about $400 but was charged $700.00+ . I have tried to call the uhaul number and stayed on line with them for about a hole hour but I get the run around. So I might not come back to I uHaul for my next move.
SHAKTISINHS JEverybody was great - appreciate friendly service .
MICHAEL DI was scheduled to pick up a transport trailer for a 2000 Chevrolet Silverado. I was given the wrong trailer and could not transport the vehicle to South Carolina as I had planned. By the time I noticed that I couldn’t take the vehicle, the location was closed. Uhaul took my hard earned money for service I did not get. Would not recommend. I will not rent again.
CHANTAY AStaff member was very courteous and friendly. Made me feel at home. Very satisfied.
bobby lI came from GA TO GATHER THINGS FROM MY DECEASED GRANNY STORAGE. The things were no longer there. I return the truck the same day instead of dropping in NC. They was polite assisted with the return quickly and courteously.
Michelle TVery satisfied very professional
Arthur VThe inside of the truck was dirty and could tell it had not been cleaned out prior to usage. In light of COVID and just germs in general that should have been done prior to picking up the truck. Besides the cleanliness of the truck everything else was fine.
MARTISA RCheck outside mirrors. Have a sign where the key pickup outside is located and move it to a more accessible location. Make process faster for checking in by phone or add another person to help at the front counter.
Mia MThis was my first experience with getting a uhaul and my experience was great.From the time that I picked my uhaul up from the location the service was excellent.Thank you.
Karen RKeep it the way it
Gwendolyn F