Customer Reviews for Ahoy Marine Inc
(U-Haul Neighborhood Dealer)

62 reviews

511 E 25th St   Sanford, FL 32771

(407) 302-9983

Hours

  • Mon–Thur
    9 am–5 pm
  • Friday
    9 am–3:30 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(407) 302-9983

511 E 25th St
Sanford, FL 32771

Services at this Location:

Hours

  • Mon–Thur
    9 am–5 pm
  • Friday
    9 am–3:30 pm
  • Sat–Sun
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Katherine B. 
Rating:
1.0

This location did not have anyone available to help. There was not signs showing where the uhaul truck should be parked. There was not a clear procedure of how or where to return the vehicle. There should be signs posted that specify where uhaul trucks should be parked. There should also be some type of steps posted for turning in the truck. There was steps that needed to be completed before turning in keys and I already dropped them in the box before taking necessary pictures. The parking area was just a dirt lot not labeled.

Noveel H. 
Rating:
5.0

Customer did not leave a comment.

dennis D. 
Rating:
5.0

Customer did not leave a comment.

Jordan M. 
Rating:
4.0

Customer did not leave a comment.

Cindy M. 
Rating:
4.0

Customer did not leave a comment.

bobbie P. 
Rating:
5.0

Customer did not leave a comment.

Marisol A. 
Rating:
4.0

More processes should be able to be completed prior to pickup

Mark S. 
Rating:
5.0

Customer did not leave a comment.

kelly C. 
Rating:
4.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Amazing. In and out in 5 mins

CURTIS W. 
Rating:
3.0

Customer did not leave a comment.

ELAINA D. 
Rating:
5.0

Great service, truck worked great too. Affordable and easy. Thank you!

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

TONYA O. 
Rating:
5.0

Customer did not leave a comment.

HECTOR B. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER P. 
Rating:
2.0

Very run down

Zachary S. 
Rating:
1.0

Yeah this definitely isn't the location I got a text message for from U-Haul to drop off my truck. My text message very specifically includes the name and address of a different location. So now I've got Magnolia Self Storage calling me pissed off saying I dropped off the truck at the wrong location with that's absolutely not true.

KATELYN F. 
Rating:
2.0

The driver's side door would not latch and was a precarious situation for the driver.

Mark C. 
Rating:
5.0

Thank you

FASHA J. 
Rating:
5.0

Customer did not leave a comment.

Beverly D. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
1.0

Pickup location in an unmarked area with no signage

Timothy Joseph G. 
Rating:
1.0

Uhaul installer let chains drag n bounce on ground scratching vehicle. After 20 mins of driving at 50mph under load under limits a tire blew out on i95. Tech didnt check air pressure in tires b4 we left. Excessive time to check out. Reservation at lk mary uhaul was ignored and we had to go to sanford ahoy marine for trailer. NOT HAPPY AT ALL. I EXPECT A REFUND.

kenneth P. 
Rating:
5.0

Customer did not leave a comment.

GEORGE R. 
Rating:
5.0

Steve was very helpful and would definitely recommend.

Clyde J. 
Rating:
1.0

Need to open location for weekends.

Luis M. 
Rating:
3.0

Customer did not leave a comment.

Christa T. 
Rating:
5.0

Customer did not leave a comment.

Jody F. 
Rating:
3.0

Customer did not leave a comment.

Erik P. 
Rating:
5.0

Also mention one on 17 92. Helped me find what I need

Michael B. 
Rating:
5.0

Customer did not leave a comment.

napoleon T. 
Rating:
5.0

Customer did not leave a comment.

sharon D. 
Rating:
3.0

Need more personnel behind the counter, one was on the phone and the other one was helping a customer and there was a long line. Professional, clean place just need a little bit more manpower.

Marian P. 
Rating:
1.0

Bill them for all the tolls at once rather than send 5-8 separate bills each weeks apart.

Cody F. 
Rating:
3.0

Customer did not leave a comment.

Sean K. 
Rating:
3.0

The truck was VERY dirty and nasty inside. It even had a used old bandaid on the floor board. Also being a single woman, I am extra careful and cautious when it comes to my safety so imagine . So when I went to retrieve a key from the rear it was completely open the roller door up so I was very nervous and concerned that somebody could have been hiding in that track because the vehicle was set away and off from the road. The conditions were just not that safe. The rolling door said have been lot is not then invited could have been hiding or sleeping inside of the tailgate.

Terri L. 
Rating:
5.0

Customer did not leave a comment.

Brandy K. 
Rating:
2.0

I pick up the truck, there was no lock box for key, my truck was dirty and not clean when I picked it up, yet I got charged for cleaning, this is not professional in any way and would appreciate to be refunded the cleaning fee

Frederick D. 
Rating:
5.0

Nice people to deal with. Thanks again

Daniel P. 
Rating:
2.0

The trailer had an old 4 prong power plug. My truck only had the new round plug. They should have provided an adaptor. The trailer was full of leaves and it would have been nice if the store sold a lock for the trailer.

eric S. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
4.0

Customer did not leave a comment.

Tyroniqua P. 
Rating:
5.0

Customer did not leave a comment.

DEONDRA P. 
Rating:
5.0

Customer did not leave a comment.

Hector F. 
Rating:
5.0

Customer did not leave a comment.

marie G. 
Rating:
4.0

The ramp was stuck under truck. My sons friend had to go under truck to lift so my so could pull out at both locations. Slightly dangerous. Should have maintained or offer a discount for faulty equipment. Plus my card was hit for $8 more than my electronic receipt.

Melinda N. 
Rating:
5.0

Customer did not leave a comment.

Kathryn S. 
Rating:
5.0

Customer did not leave a comment.

Chaira L. 
Rating:
3.0

Customer did not leave a comment.

Alec D. 
Rating:
3.0

It was hard to figure out where to drop off the equipment/truck. No signage or help with telling you to go to the rear of the building.

ilene C. 
Rating:
3.0

Customer did not leave a comment.

Adriano U. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Jack V. 
Rating:
3.0

I just dropped off after hours I cannot rate this location

Anthony O. 
Rating:
5.0

Steve was efficient and very helpful. i really appreciated the top-notch service. Thank you.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
2.0

Customer did not leave a comment.

Kiel N. 
Rating:
2.0

No key slot and too dark. If I had not seen another uhaul I would not have none where to park it. The place was totally locked up by a fence. It is a very convenient location.

MOSIE B. 
Rating:
4.0

Where I dropped the truck, the U-Haul representatives were a bit lost because they are new in the business. But it all went fine just the same.

Clara G. 
Rating:
3.0

Customer did not leave a comment.

Maria F. 
No reviews have been submitted for this location.

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