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JEFFREY M
Customer Reviews for Air Station Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I will do business with these people in the future as well. They go above and beyond.
JESSICA RWell maintained area very clean. Key drop area clearly marked. Representative very friendly and helpful.
MICHAEL MFast, friendly, and helpful.
BRIAN HA little more maintenance could have been done, trailer needed a good going over.
TRACY GGreat staff!
JAMES WThe guy came out and pretty much hooked car trailer up for me and then when I return unhooked it! Extremely helpful!
TIMOTHY GNeeded a U-Haul trailer for a return trip home from NC. The agent was professional, completed the process quickly and made me comfortable. Great Staff
DENNIS DNice clean environment very friendly personal got us in and out with no issues same when we returned the truck two thumbs up great job thank you
MANUEL MEverything worked out well
Cheryl RGreat customer service thank you
Kenneth MGentleman that waited on my was awesome!!
JAMES EGreat service and employees
Bonnie TThe movers I used from the site did not do a great job in loading the truck. Did not pack it up and left many holes for us to have to move items and repack it
Danielle HStaff was amazing! Pick up was quick and efficient
ARIANNA LFriendly and very professional
BRIAN SThe gentleman who assisted me was an absolute professional. Treated me with respect and answered my questions with knowledge and confidence.
Jeffrey SWe used the mobile checkout. There was no personel involved.
Teena STook almost 2 hours to check in over app. Got hung up on multiple times. Got charged for 3 gallons of gas when I put in more than required. Uhaul has went way downhill. Last time using uhaul.
Philip ZHeather was extremely professional and courteous I would recommend your location and Heather she was outstanding.
Mirla GToo hard to contact om business day. Can't leave a message
Rebecca DEasy to drop off truck with the fastest check out I’ve ever had.
Walter Wfast and easy to turn in!
rosa aThis location was the one I made my reservation through. The young lady that helped me with the reservation was filling in from another location and was very helpful and professional. The young man that helped with the drop off was also excellent.
Matthew ZGreat customer service
Jorge MTruck was in good condition, ran good, the pick up location changed but was easy to find. Customer service was excellent, and a newer truck was provided to me with only a few minutes extra wait time. Overall, very good experience. The only thing I had a problem with was that I could not figure out the head light switch. None of the tiny markings made any sense to me, and I ended up driving with headlights off when I'd prefer they were on. Instrument lights were no help in determining if headlight were on, with the exception that an obscure panel light indicated only side lights were on. No fault of U haul if Ford was the builder of the cab. I'd prefer clearly worded controls, instead of obscure hieroglyphics, again no fault of U Haul rental agents.
Stephen BThe young lady that was working that day was professional,accommodating, and very pleasant and very knowledgeable. I will rent there again… Thank you Jacklyn Anderson
Jacklyn AEmployees were great. Very courteous and professional.
John KNothing really. Reserving, picking up and returning the vehicle was simple and quick.
esme jManagement at this facility is very professional and accommodating. Consistently has a good selection of equipment.
Aaron KThe sale representative was extremely professional and the experience was great.
Matthew PGreat staff. Very helpful.
Tom Kyour staff of employees are super and all in one package of professionals.
SAMUEL Rstacy is on her game.. great job
SAMUEL RGreat Staff. Both professional and excellent performers. Love the service.
Sonya RMs. Stacy West was very understanding to my situation and she explained the U-Haul rates and mileage so that I knew my obligations for paying the money. Thank You Stacy and I will be back to see for another U-Haul Rental.
STACEY RThank you for your kindness and service.
Sonya RThe gentleman who served us was extremely friendly and helpful I would recommend it to everyone.
Veronica SVery helpful staff.
John WGreat customer service!!
Reggie BNo problems, friendly staff
mike fQuick and easy pickup. Good communication.
Michael U