Customer Reviews for Airport U Stor

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Airport U Stor

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David C. on

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Wayne W. on

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Damon D. on

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This was an excellent visit. There were no problems.

DJ K. on

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Crystal, Bill and Jonathan are the best! Very helpful and pleasant folks to work with.

Joel B. on

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Russ I. on

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Lower the cost. Trusted clients should get a break

SETH H. on

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Equipment and service was great, however did not understand why the car trailer did not have trailer brakes,

Judith L. on

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Over the last few years I am rented trucks and trailers from this location. The folks in there are always helpful with information about what I am looking for. I prefer, when possible to do business face-to-face. Have never had a problem at this location.

Jill S. on

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Do not try to send out a vehicle with almost bald tires!!

Daisy S. on

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The sign they have is a little small compared to the other business sign they have so I was confused when I was looking for the facility

JON S. on

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Nothing, excellent customer service at this location and a great experience.

Mark S. on

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Terez Valentyik G. on

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Steve H. on

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Customer service was excellent however we had to go through 3 trailers that were able to make a 1100 mile trip, poor tires for one and the wiring for the lights were torn out of the wall

Delmar W. on

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Great customer service

Daniel M. on

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Everyone I dealt with was great and went out of their way to be helpful

Jim W. on

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Personnel straightened out orders placed on line at the uhaul web site. Fix the web site so it’s accurate

Frank S. on

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This is my 4th rental in 2 months and I think Uhaul is Great! Equipment is in tip top shape, trailers pull fantastically easy, pickup people are super, drop offs just a touch less super. Thx

Bob J. on

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Frank S. on

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Great people

Bradley R. on

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Annette W. on

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Great service. Easy and simple. Just rented it to empty storage unit. Perfect for what I needed.

Jesse Y. on

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Patrick K. on

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Great service.

Donald K. on

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William W. on

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Frank S. on

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You do a very good job.

Kristy B. on

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They were quick and efficient. I was supposed to return it by 8AM, and they don’t open till 8:30, so I sat for awhile.

DIANE B. on

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Donald M. on

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greg C. on

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patrick K. on

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While many may say excellent in their ratung, which is quite understabdable, I want to strong recognize U Haul in Bandon as simply superb. From the office to the incredible gentleman who hooked me up, well done to all of you and thank you.

Judy A. on

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We were very pleased to have this business so close to home. We used the trailer to haul new appliances home and it was perfect. The crew at Currydale were terrific to work with.

Jonathan W. on

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Staff was friendly and went above and beyond for hooking the trailer up. Main concern is that the tow hitch ball but was not checked and eventually came off whole driving down the highway..

Doug W. on

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Didn't like that we had to drive from Ashland to Bandon to get a truck. But we were given extra miles and days to compensate and we were desperate to move.

Jill S. on

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Very pleased with the way I was treated. Friendly, helpful staff made this a good experience. Vehicle was clean and in good condition.

Steven F. on

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The staff were friendly and helpful. They immediately road tested the defective truck I had been assigned in Fresno, CA.

PETE H. on

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Friendly and helpful

Scott M. on

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Bill A. on

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patrick K. on

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Service was great

ROLF K. on

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ROLF K. on

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Jack S. on

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MICHAEL D. on

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DJ K. on

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Tire air pressure should be checked during delivery to customer. The trailer we picked up had one tire with only 5 LBS which was evident to me until we began loading. The U-Haul dealer would not help other than tell me to call your 800 number. The roadside assistance process and staff were excellent!

Derek S. on

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Bryan T. on

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Dennis A. on

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Gates were locked and had to leave the trailer outside after calling customer service. There was nobody there to talk to.

Mark B. on

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Nellie is outstanding!!! Great service!

PENNY G. on

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JACK D. on

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Excellent staff and service

FRED W. on

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none

KELLY N. on

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Steven M. on

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Jeffery S. on

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nothing I have always been happy with uhaul customer service. You are always flexible when I make changes to my schedule and never charge any extra! Jeff

John M. on

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Change your policy so that a reservaton is a real reservation. What if I reserved a hotel room to find upon arrival that it had been given to someone else due to "corporate policy". UHAUL DOES NOT CARE ABOUT ITS CUSTOMERS!!!!!!

Dena S. on

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annie m. on

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I cancelled this reservation.

Cory L. on

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Nothing can be improved it was a very pleasant

Annette W. on

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Very helpful!

Dwain H. on

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Every thing was great.

Julie O. on

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Fantastic service, thank you.

Rod C. on

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The truck was apparently due for an oil change (according to the dashboard warning light). You have an excellent crew in Bandon.

Rod C. on

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You have an excellent staff in Bandon.

Lisa B. on

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Dennis G. on

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Nothing, representatives are friendly and helpful, equipment looked and worked great. Overall great experience.

Paul B. on

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Ronald J. on

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The young man was very pleasant and made the rental quick and easy.

Mark W. on

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Bryan L. on

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Ken H. on

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We live in the North Bend area and had to drive 45 minutes one way to another location because the one at our location was in for maintenance so the Coos Bay location is a much better location for us

Orion H. on

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Great place, great service.

Txanton c. on

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Called to order instead

James B. on

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Best of my U-Haul experiences. Quick and efficient with a good stock of products. Made the entire process pick up to return so easy. Not only will I recommend them but will return here.

Chet C. on

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Person who waited on me started being a little snippy, but as soon as she got me reservation information pulled up on her computer, her whole attitude changed and she was suddenly very friendly.

Sheila J. on

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I was charged more than I was quoted when I made the reservation. It made a huge difference in how much I paid. On phone needs to connect better with the locations. 11 days times an extra $10 per day is a lot of money!!!

Gary P. on

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Robert S. on

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Michael J. on

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MICHAEL M. on

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jennifer M. on

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AL P. on

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Brian M. on

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This is a nice store and I have shopped there for items other than U-Haul before. I assume I will do so again with glee.

Terry L. on

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Make Sure Equipment Is Clean and Make Sure Your Not Over Charged And This Location Needs Better Customer Service Not Very Nice Very Rude

TERRY B. on

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It was adequate as storage.

Bonnie H. on

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marka T. on

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LARRY E. on

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Roger M. on

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Daryl E. on

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The people working at this location are most helpful and kind....

Kenneth S. on

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They were great. This is the third time i have used them. They did charge me for 2 gallons of fuel on a 60 gallon tank for $11.00 due to a discrepancy from the pick up location.

Bruce E. on

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Check tire pressure

Vicki M. on

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Johnathan is not very good at customer service and communicating vital info. to customer. I did not believe him, I felt like he drew a dollar number randomly without any other payment options, and also tried to add on extra charges that was not explain prior when I made my original Reservation. Crystal the so call Manager had an additute, she was not going to give me a chance to speak she mowed me over. Very unprofessional.

NORMAN S. on

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debbie G. on

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Small town but I had to walk 4 miles home after dropping truck. They need a car ride program.

dorothy S. on

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Easy to work with.

Richard S. on

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Jon M. on

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Great service and friendly staff. Thank you!

Michael D. on

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joe K. on

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Eric F. on

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Tim B. on

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Very accommodating and understanding when things happened out of our control.

LANEETA W. on

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NICHOLAS J. on

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They stole my military uniforms. ..inside job. ..someone's going to jail

MELISSA S. on

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Not 24 he facility, got there late afternoon and not told we only had about a half hour to load unit. Units on 1st floor with no lock but told none were available.

TOM V. on

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thanks

COLLEEN W. on

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Folks were polite, efficient and gave us old pallets to use to keep things up off the concrete.