Customer Reviews for Alabama Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alabama Tire

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David K. on

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Customer did not leave a comment.

MIKE W. on

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The location pick up and drop off was fine, but the U-haul system was very frustrating. First of all rate was advertised to be about $40 per day. By the time i finished the paperwork it was $165. Why? I reserved the truck three days before i was to pick up the truck and when i drove to pick it up said i was re-routed to another location but the truck was out front, very frustrated. after several minutes and aggravation i was allowed to pick at the reserve location. When the guy printed out the paperwork the price had increased to $197. Why?I had the truck less than 24 hours. I called supervisor, Chad Baker, but he never called me back. I had to take it because i had movers coming. I had set up to drop off the truck about one mile from my destination, then i received a text message and they had re-routed me to another drop off location about 10 miles away. I called the place above and they said they would take it. Overall my experience with the u-haul system was very poor. I will look for someone else next time. Mike

Barry S. on

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Great people , never a hassle getting what I need at Snead Al location! Always friendly and helpful beyond expectations!

Kerry G. on

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Great service. No recommendations.

Chris T. on

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I dropped off on a Saturday morning at 9:00 a.m., Alabama tire was closed.

Stephen H. on

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Joey B. on

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Lisa A. on

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The owner was very nice but it took a while to check the truck out because he was alone and his business was busy. Very nice but not organized. Would still rent from him again though.

Edward B. on

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kayla P. on

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alice R. on

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Curtis W. on

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TRACY D. on

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Best experience EVER! Friendly - Helpful - and Professional!

Candace Y. on

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Returned this within hours of renting due to poor quality and noise related to towing. I do not feel I should be charged full price for something I had 5 hours

Matthew S. on

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My U-HAUL was over an hour late and they almost gave it away to someone else. My husband showed up on time and no one was there until an hour later. One someone showed up, they tried to say we didn’t have a reservation. My husband pulled it up on his phone and showed them. They almost gave our truck to someone else after having to drive an HOUR to get it. That put us behind schedule by two hours. Then we get the U-Haul and realize they didn’t give us the appliance dolly that we PAID for. I will never be using U-HAUL again.

roy T. on

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Bradford M. on

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ROBERT D. on

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Randy C. on

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Thanks it's was allsome

DEBORAH G. on

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They over charged my card THREE times hundreds of dollars. U haul was great and agreed to reimburse me.

Andrew W. on

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Rebecca C. on

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Very friendly people. I will use them again.

stephanie C. on

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Very rude. Made us sweep out some sand that was less than a handfull...really? And I paid $235.00 and still had yo sweep out the back truck. I was shocked. I will never use U-haul again

DONNA S. on

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Nothing...They were very helpful.

Patrick F. on

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