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Owen H
Customer Reviews for Alaska Frontier Protective Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was overcharged. The truck had a lot of dog hair in when I first picked it up . I took a photo. I was initially charged $88. Then when I looked at the bill after dropping off the truck. They charged me $160 for 2 days! I left the truck clean! It did have some salt from the floor mats and a little on the passenger side door, since it's been icy. I have photos. I will be calling U-Haul to discuss this issue. I have before and after photos!
Nora PExcellent.
Mike HNothing it was excellent thank you 😊
phillip rThis location is off-site which is nice and secluded located on dimond side - when you find it the first time there are no troubles getting your way back. The staff are very friendly and very quick & straight forward. They check you in and you're off with your rental :)
Laddalom Kencourage customers to have uhaul app downloaded & account created (picture of drivers license etc) before coming to pick up rental. otherwise great! thank you
Kelley GEasy pu and return.
Richard MEasy to rent and return. Vehicle is great order.
Karen EExcellent customer service! Truly cares about the customer! Will do business here again. Thank you
Teri LGreat customer service for sure!!!!
Doreen R