The equipment was clean, however, the rolling door in th back kept sticking and not wanting to close because the lever at the top was bent. Also I filled the tank to right before half, as it was when we picked it up, and th agent informed me I would be charged for not refilling properly. I had sent a photo to him directly, my phone died during the process of checking the equipment back in, and he said it was not sufficient. He sent me a photo from the following Monday which showed less gas than what I put into the tank, not sure why since the gas station is literally across the street from this location. I have more moving to do in the next few weeks and will not use this location for future needs.
PATRICIA G
Customer Reviews for Alcon Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The front door literally fell on me. I yelled for help and someone casually walked over to help. If I were a smaller person, it could have been a serious issue. Again, language issue, but we got through it.
JONN M