Customer Reviews for Aldridge Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Aldridge Auto

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Paul B. on

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Very helpful. The rental office could use a vacuum and trash emptied. VERY untidy.

David S. on

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Used web pick up. Details did not contain information that if I tried to pick up equipment late that it would not work and reservation would have to be changed. Wasted over an hour and a half

Francis N. on

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TINA G. on

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Glenda E. on

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Best uhaul experience ever Mike was very friendly and helpful definitely renting from this location from now on

austin S. on

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The key box is listed as at the end of the ramp, but it is not at either end. It is behind it. In the early morning it was very difficult to find due to the unclear instructions

William R. on

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John S. on

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Brian O. on

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Robert T. on

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Philip G. on

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Get the destination address when reserving

pat F. on

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Customer service was outstanding!!

gail D. on

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The in-person process was smooth and trouble-free, and the representative who assisted me was helpful, friendly and knowledgeable.

john L. on

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William A. on

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Ericray R. on

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Lynda L. on

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Uhaul reservation was not made for this location. To pick this trailer up travel time was wasted. 25 minutes with traffic to location. Business was not open at 9am it was 9:10am. Another 20 minutes to arrive back home to load. Was not notified of location change til 5:30pm the evening before. At pickup the gentleman was very nice and accommodating. It was not his fault that the trailer was not at specified pickup location.

Vaclav K. on

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Abigail F. on

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Michael T. on

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Claire K. on

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one dee ring missing from trailer interior

Troy L. on

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Greg G. on

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Abe I. on

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Fuel tank was not full

Donald E. on

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Joseph F. on

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The equipment was MOSTLY clean, however there were leaves, a lot of dirt, and shrapnel of broken electronics in the back of the truck. I swept most of it out and it wasn't a major issue, but the previous renter did not clean it out and I was a little disappointed to have to clean up someone else's mess. I would recommend having someone quickly check the truck for debris like this and take 5 minutes to sweep it out before renting the truck out to the next customer. Other than this minor issue, the rest of the experience was great!

Donald E. on

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MELODY C. on

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Employee was very nice and very professional!

TOWANDA G. on

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John H. on

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Great fast efficient service. Friendly too. I couldn’t be happier about my van rental experience.

kerry K. on

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Eric B. on

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trailer light harness supplied with trailer was bad.

Mona J. on

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I was charged for overages and should not have been because I was told I had 290 miles because they had to send me to another state for pick up and then when I returned he said I was 8 miles over. I onl

Christopher C. on

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Customer did not leave a comment.