Customer did not leave a comment.John O.
All About Fun RV Rental Sales & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Some locations hook up the trailer for you some dont. Ive been told they must, I've been told that its a liability if they do. Consistency would be nice. I also would appreciate not having to throw out my back attempting to something that I feel is the locations responsibility.keith R.
Customer did not leave a comment.Mark A.
The best Ive been tooJuan E.
The location did not have my first choice of trailer although Uhaul's website allowed me to pay for and check out the non existent vehicle. When I got there I was told they don't have the trailer. There are a few other Uhaul places in town and none of them had the one I was looking for. I had to pay an additional $30 plus gas to rent a box truck. Not the location's fault though.JEANPAUL J.
Store owner was very nice and helpful.Scott V.
The drop off location lied about me hitting their fence and lied about me not buying the insurance. They are charging my card without my approval for fees that contradict my contract. They will not return my phone calls.Michael W.
Customer did not leave a comment.judy W.
The lady who helped me was insanely friendly and knowledgeable. She made it pretty quick and easy to get my rentalKatherine M.
There was no walk-through of the rental truck, I didn't get to confirm the mileage or the fuel or understand what my responsibilities were and I didn't get to see the contract until I came home after they emailed me a copy and I could get to my PC and download it. When I called back, the woman who answered was aggressive and unhelpful at best.Glennis B.
Looks to have just about everything you would need.William B.
Customer did not leave a comment.Mark H.
The worker on the premises was rude and very unprofessional. He told me to leave, that he didn't have room for the Uhaul, then instructed me to leave the truck on side of the road.Andy C.
As a veteran, I was looking for a discount, but I kept getting ponned off to the next person (receiving office, drop off site, and then uhaul online said that I should inquire with the receiving or drop off site).Cesar S.
Customer did not leave a comment.Michele P.
Customer did not leave a comment.Branden S.
Customer did not leave a comment.mary L.
The guy who helped me was great and really helpful. However I wasn't able to pick .my uhaul up on time because the self pickup kept saying I wasn't in the right location even though I was. It was really frustrating because I only had help for a really limited amount of time and ended up sending the uhaul only half full and then doing a bunch of trips in my CorollaDonica H.
Although the reservation process was VERY fast and relatively simple, I think some people may take offense to needing a proper cell phone to take pictures of your license and upload it onto the website. I don't know if there is another way, but the way it was described to me it didn't appear so. That probably could use some improvement. Other than that, it was a fast, very pleasant experience and the truck was perfect! The people at All About Fun rentals were awesome and very helpful!!!Shannon S.
Customer did not leave a comment.Beth I.
Customer did not leave a comment.Gina B.
Friendly and helpfulLeslie C.
Nothing comes to mind. Everything was perfect!Lawrence B.
They are the best in town. Great customer service and make you feel welcome and like familyCHRIS C.
Customer did not leave a comment.GLENN K.
This location is excellent!! Customer service outstanding by Duanecinthia L.
I had a little trouble finding out how to schedule this reservation. It would be nice if the recording on the answering machine at All About Fun mentioned the U Haul 800 number to schedule the truck. Once I found that out the Customer Service on both the 800 number and at the dealership were great!Barbara W.
Customer did not leave a comment.Sheila O.
Easy and quick pick up and drop off. Great experience, I will definitely use them againKristina D.
They didn't have any amenities (blankets, tie downs) available. Truck was dirty and covered in spider webs.Jessica P.
Great service!! I would use that location againMonica H.
Make sure if I reserve a traitor 3 weeks on advance that there is one at the location.Gary S.
Customer did not leave a comment.MICHAEL S.
Customer did not leave a comment.robert W.
Office is a bit â€œroughâ€ but the friendly helpful attitude more than makes up for it. Have in the past and will in the future use All About Fun for my U-Haul rentals.Chris M.
Customer did not leave a comment.Wil H.
Great location and friendly place to get a Uhaul.LOUIE V.
Customer did not leave a comment.Paul S.
Have worked with All About Fun in the past. The young man working there is always a pleasure and very helpful.Suzanne S.
Very small area to park return vechile.No instructions for after hrs. Drop. Arrived@5:05 pm. Everybody already gone. Wasnt inviting for dropping -equipment-weeds& sand.judy W.
Customer did not leave a comment.wes B.
Customer did not leave a comment.Tammy W.
I would highly recommend Duane & this location to anyone looking to rent from UHaul in the future. To be honest we've had some pretty bad experiences with UHaul in the past but Duane made us feel comfortable, made certain we had everything we needed & even in my opinion went above & beyond the call to make sure we were comfortable & satisfited with the experience. You need more people and locations that meet these standards.Linda Kay H.
Awesome! Great customer service. Helped my sister in law get hooked up and made sure she was safe. Then at return made it a breeze! Thank you Jim Chavarriajim C.
Great customer service, new truck and no issues at all.Mark T.
Customer did not leave a comment.Kelly D.
Customer did not leave a comment.Renee C.
Customer did not leave a comment.Michael frederic J.
Customer did not leave a comment.lynn M.
Customer did not leave a comment.jack L.
Nothing great customer service.??????jerry R.
My experience was very good customer service was great and truck was cleanand ran perfect,would reccomend this location for truck rental.KATHY E.
Customer did not leave a comment.SCOTT D.
Excellent service and nice people.WILLIS J.
Customer did not leave a comment.Robert K.
Berry pleased with rental and service at both locations.floyd C.
Customer did not leave a comment.Mark H.
Staff at this location are incredibly nice and professional. I can't say the same for the other locations in town.Lorna L.
Customer did not leave a comment.Joseph S.
Customer did not leave a comment.Otis M.
Customer service was awesome. Very friendly and respectful. Will definitely use again in future and recommend to all my friends.MARIANNA H.
Customer did not leave a comment.martin D.
Customer did not leave a comment.Robert D.
Customer did not leave a comment.albert T.
Customer did not leave a comment.albert T.
Customer did not leave a comment.Martin W.
Customer did not leave a comment.Karen K.
Staff was very accommodating and friendly. Good location near Main st. If your in the area and need a Uhaul, this is the place to get it.Gabe B.
Customer did not leave a comment.mark S.
Customer did not leave a comment.laurie J.
Customer did not leave a comment.PAUL D.
The truck interior was disgusting. Soda split everywhere. Steering wheel sticky and filthy. The outside of the truck was dirty as well.Beverly E.
great customer service.RON U.
Very friendly and responsive staff. They got me out the door quickly with exactly what I needed.Kenneth E.
Friendly, personable and great location!DOLORES B.
Customer did not leave a comment.Larry A.
Customer did not leave a comment.Sam I.
Customer did not leave a comment.Chris M.
Customer did not leave a comment.JOE A.
The guys were very helpful and nice! They also provided me with information that I wasn't aware of and will be very useful if ever I need to use your services again. They also had Great Attitudes!Kathleen R.
Customer did not leave a comment.jim S.
Customer did not leave a comment.Jeffrey L.
Took us about 35 minutes to check in due to technical issues with his computer. The retailer should have inspected the truck and trailer before we picked it up. Not even 3 blocks down the road, the fender of the trailer broke off. He didn't tell us to check our hazards through the light check so for the longest time we had no idea where it was. Luckily we didn't have to use it on our move.chantelle T.
The man helping us was extremely friendly and customer oriented! That is something to be said in this day!Roberta K.
PUT THE CORRECT LOCATION ON YOUR WEBSITE. YOU SHOW THE MAILING ADDRESS, BUT THE EQUIPMENT SITE IS 2 MILES AWAY.CALVIN D.
Dwayne was so nice and so very helpful. His customer service skills were excellent and I would absolutely recommend that location to anyone! He was very accommodating. 5 stars!Kelly L.
Customer did not leave a comment.lisa Y.
Customer did not leave a comment.Charles H.
Customer did not leave a comment.joshua S.
Customer did not leave a comment.Mike K.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Helmut F.
My highest commendation. The gentleman in Ramona was exceptionally helpful and accommodating. I want to express my highest approval.Phil F.
I rented a 6x12 trailer with ramp. This was the only utility trailer available at this location. During my rental I noticed that the brakes were not working on the trailer. I called U-Haul who is not very helpful unless you are making a reservation. My experiences with U-Haul customer service was as follows, first I was told to take it up with the local office and then was hung up on, second I was told to talk to roadside who said that if I am comfortable with taking it back to the lot then I can. Next I take it back to the lot and no one is there. I wait around for 30 minutes before decided to call U-Haul again to try to locate another trailer as I still need to move my stuff. After arriving at the next location I found that the only utility trailer available looked to be damaged. So now I am back on the phone with U-Haul customer service who transfers me to U-Haul traffic? It was this phone conversation which I have recorded that was just ridiculous. The representative just kept disappearing from the line for 5-8 minutes at a time. I would ask a question such as what location do I need to go to next, then the line would go silent and about 7 minutes later she would come back on and say "you still here?â€ This went on for a total of 30 minutes when all I was trying to do was find another U-Haul location to get another trailer. So finally I just looked it up myself and called the location directly to get another trailer. So long story short I was charged for two trailers to try to do one move even though there was mechanical failure, and after I tabulated the time I spent on the phone with U-Haul it was 1.5 hours and I had spent 4 hours dealing with the broken trailer and an additional 1.5 hours for travel time out of my way to another location. I have rented from U-Haul probably 15 times in my life and this time has ruined it for me. NEVER AGAIN.DAVID P.
Excellent service!John D.
Very friendly, great customer service!SEAN F.
Customer did not leave a comment.KARI M.
Customer did not leave a comment.Bennett G.
Customer did not leave a comment.dan H.
Customer did not leave a comment.Les W.