Michael W.
Customer did not leave a comment.
Customer Reviews for All About Me
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All About Me
GARY B.
Hire people who know what they are doing so customers don't have to spend so much time in the showroom.
MaTthew L.
Well you could not tow away a customer's car and cost him a bunch of extra money.
Karin D.
Perfect location. Staff is very helpful and friendly. Would definitely recommend it to anyone.
Gary L.
Tom is a great guy to get a person fixed up on a move. My project was pretty small, but it gave me great confidence that if I was making a big move, he'd be the first person I'd call.
Kathleen R.
Excellent customer service and kindness.
Harvey H.
it doesn't get any better
Bennie W.
Drop off location staff went above and beyond with customer service!!!!! Would highly recommend going through them!
KEVIN V.
Very friendly, excellent service
Danny B.
The overall experience was great. Tom, the Uhaul representative was helpful in every way. He hooked the trailer up, showed me that it was clean inside and then unhooked the trailer when I returned. He is very kind and professional. I will do business with him again.
MICHELE H.
Great service as always!
JASON K.
Good
MICHAEL Y.
this location handled everything quickly and professionally. Met my needs and were very helpful. Will use again.
Karen B.
great service
Karen B.
busy place but guy worked fast to get us out of there assisted with tow dolly. Great guy explained everything thoroughly.
JEFFREY B.
Nice truck....great customer service
JULIA G.
I had to go to three different uhaul locations to find the vehicle that I wanted to rent. Uhaul should advertise what they have available at each location
Etta W.
They did a good job keeping up with us. We're older and on a long trip. No complaints.
Bryan W.
The online check in was the most difficult process. It took us over 30 minutes just to jump through all the hoops. Definitely will just go in the store to pickup the rental next time. Same with drop off it was ridiculous. We only had it for 4 hours. I think we spent more time checking out and in then we did using it.
Edward E.
Great person, equipment in very nice shape, Thanks
james G.
impeccably clean and respectful
Georgia C.
Rude. He was late also.
TRAVIS K.
To really takes care of his customers. Greets everyone as they get there and always a friendly smile.
Theresa O.
Easy return process
STEVEN S.
How about creating a drop off app that you can actually use? I incurred an extra "service charge," because I couldn't check the vehicle in after hours. I even called the All About Me location and left a message, explaining the situation. I stated explicitly, that I didn't want to incur an extra charge, because I couldn't complete the drop off process. They charged me anyway.
Howard P.
The blankets smelt like pee and the cab smelt like smoke
Beverly G.
Good price and truck worked out great. Although it was only a 10 ft truck, I would suggest that any truck bigger than a pick up or van should have a ramp. We managed to get the stuff in there, but a ramp would have been great. This is a UHAUL suggestion, as i assume it has nothing to do with location.... everything there went smoothly.
Michael H.
I have rented UHaul vehicles from Tom at All About Me many, many times and the service is exemplary. The vehicle is always clean, he always takes good care of me on any requests or extensions I need and I would highly recommend this Uhaul location to everyone. Michael Hyams Partner/ Branson Cedars Resort
Peggy V.
Great customer service, made my whole experience great. Thank you.
JAMES K.
Awesome
Donald D.
I “ALWAYS“ go to Tom!!!
John R.
Fantastic and helpful.
Sara C.
This location treated me like royalty.
Terry S.
The owner was very nice and I enjoyed my experience with renting a uhual from them!
WILLIAM C.
Try recommending a different location. This moron does not know what he is doing.
RALPH S.
The turn-in place was closed. We found the 'key drop' box finally as there was no one there to assist. Answers cannot be given to questions when no one is there to help.
Gary O.
Tom is great rent all the time!
Richard G.
Keep up the good work. Well done.
Rick A.
Pickup took a little longer than expected considering I had completed the online process in advance. There some small glitch in tech that occurred with the person who was at the counter.
RICHARD W.
You have done such a good job there is nothing you need to do if I could rate you on a scale from 1-10 I would give you 100 keep up the good work August 1,2020
Wesley S.
I really appreciated the online check in and being able to pre-pay.
Bric R.
Great service and very prompt and friendly!
BRADFORD P.
Man at the Hollister location was very friendly and professional. His Customer service is top notch !!
RANDALL F.
I WAS OVER CHARGED RENTED PICKUP TRUCK FOR 2 DAYS MI WAS .29 A MILE. WAS CHARGED 295 RENTAL FOR A WEEK AND CHARGED 469.58 TOTAL WITH TAXES 531.40 THAT WAS WHEN I TURNED IT IN GIT UP 3 DAYS LATER ANOTHER 16.30 WAS TAKEN OUT OF MY ACCOUNT BY UHAUL LOOK UP MY RECEIPT IT HAS NOT BEEN CHANGED I DONT LIKE PEOPLE STEALING MY MONEY THEY GIT YOUR CARD NUMBER AND JUS KEEP CHARGING IT. I WILL NEVER USE THIS COMPANY AGAIN IT IS UHAUL HOLLISTER MO
MATTHEW R.
IMG_3637.JPG The contract that I was given said the gas tank was a forty gallon capacity. I have a picture of the contract. This was not true. The tank was only a twenty-five gallon capacity by my estimation. The gas gauge registered just above an eighth of a tank when I finished using the truck, and the contract indicated that I needed to put in about 22 gallons to get it to just above half a tank, which is what the gauge registered when I rented the truck, 21 gallons actually FILLED the tank. I have the documents to prove this. When I questioned the dealer, he replied, “Sorry, I thought it was a forty gallon tank.†Then he refused to refund the extra money that I spent that was caused by his mistake.
Josiah J.
Tom was so amazing! He made moving so much fun and I loved being around him! Please give him a bunch of love and support
RANDY B.
Tom was awesome!
GARY O.
Tom is great
CHARLES M.
wonderful folk, very helpful
SCOTT F.
Tom was awesome and nice to work with
ROBERT Z.
nothing
GREGORY R.
They are super. We will continue to rent from them. Other places are rude
George L.
Dealing with Tom was a pleasure. He will provide you with exceptional service. Have used u-haul in the past but by far this was my best experience.
JOHN C.
very friendly knowledgeable about equipment took time to inform me about the truck I was renting they also were very quick and had me on the road in no time at all.just keep up the service you provided me with we really appreciated it thanks
Kathryn C.
We have rented a U-Haul twice from this location...always a good experience!
Amber H.
Business was friendly and well maintained. Very convenient, would recommend.
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