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Ronnie W.
Customer Reviews for All About Me
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was extremely nice and helpful! He made things so easy. I would definitely recommend this place to others.
Regina M.The guy at the counter was great and very helpful.
John M.Tom is helpful and friendly. We drove 40 extra miles just to rent from him again.
Dennis B.Staff there was very helpful and friendly. He assisted with all steps from pickup to return.
Jeffrey D.Tom was very friendly and accommodated me needing to pick up a trailer early. It was easy to access, pick up and drop off.
Brett S.Always dependable service. Friendly. I make it a point to always book from this site.
Walter R.I normally don't fill these things out, but just thought I'd take time for this one. The gentleman and young lady working at this particular location were most helpful, and extremely polite. The veh. that I requested was actually there, and was clean and ready to go. I've used Uhaul many times and this is the first time anyone has ever shown me the gas measurement and how to discern the amount needed to return to the level at the time I picked it up. I've driven these big cargo vans a ton, but if I was new, or a young person, I'd want this guy to go over it with me. He was very thorough on all of the aspects of the van. Very satisfied.
John S.Tom in Hollister could not have been more helpful and told me everything I needed to know and things I had not even considered. He went above and beyond in many ways.
William W.I always use this location when renting from U-Haul. They have always been very polite and helpful…easy to use.
james A.Return service was fine.It seemed a little strange to be returning a rental in a small office in WHat seem to be Lobby of a beauty shop.
Don Cynthia C.The only problem was a miss Communication about mileage. We were told that is was .59 Cents a be we went 17 miles. However, when we got back he informed us that there was a Minimum mileage due of 50 miles.
Cheryl D.Tom is a great host; every transaction is a great experience
steve S.clean , fast and efficient . Polite an all business . In and out fast Thanks.
Marvin H.The location was in a strip mall. Had to ask someon in a different office if there was a local representative. There was but sign was real small. Needs more sineage.
Steve B.Excellent customer service
Lisa S.Helpful personnel in Hollister,MO. Very thankful and appreciative for the accommodations that were made during a very stressful time and move.
mellissa M.Everything was done to my satisfaction.
William K.Nothing
Ron H.Customer oriented and very friendly.
Kimberly S.I had no problems at all, and the guy was super nice and very helpful.
Richard H.Owner offered great service.
Shannon E.They treated me like family.
Gayle F.Attendant above and beyond accommodating..Very friendly and knowledgeable. All Uhaul locations should be like this one.Trucks and trailers were well arranged and looked professional.
DON D.The amount of dog hair in the cab of the truck was a little overwhelming and the low tire pressure light was on when I first got it. But the guy that runs that place never fails at being a great representative for the company!
Collin H.Owner very nice. Professional. Clean truck. Great experience. Def will be back
THOMAS R.No improvement needed. He was extremely helpful, not only with the rental, also with helpful advice on packing and driving. I will definitely recommend this location.
CYNTHIA B.You guys suck with hidden fees
Christian R.Van was dirty inside, but ran well.
KRISTINE K.Your return website would not allow me to update my location, so I could not use that feature
MICHAEL S.We had excellent service from this location, the team and the people who went over and above to assist us during a crisis! Would use them over and over again.
JACQUELYN L.Everything was fine except when the rental person took the protective cover off my wire hookup he broke my ground and when I told him he broke it he just said o. replace it
DONALD T.Place was closed.
Lisa S.The guy who checked us in to get the truck was very nice and friendly. We appreciate it!
CHELSEA A.Lots of dried dirt on floorboard of truck. Salt packets on the floor. Easy location. Easy pickup/drop off. Would recommend and use again!
Katherine M.Everything went perfect!
Bailey S.The gentleman we dealt with could not of been more friendly, efficient & professional. Very pleased.
JOHN B.Will never use U-Haul services again. Was charged over $1700 for mileage that I did not put on a vehicle.
Lane C.The Store was great. Trying to check in using the phone pickup option was terrible. Took way too long.
NATHAN L.We called the 1-800 number for assistance. Or call was transferred and we were told there was a 30 minute wait time but no one ever picked up or returned our call. Finally we called the local agent at All About Me who gave us excellent assistance.
DEBRA M.Tom is great!
MATTHEW G.Great customer service!!
MICHELLE V.Great conversations!
Steve H.