Customer Reviews for All American Athetics & Storage
(U-Haul Neighborhood Dealer)

165 reviews

100 N Laird Ln   Watseka, IL 60970

(815) 432-6560

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/31/2021: Closed

Services at this Location:

Contact Us

(815) 432-6560

100 N Laird Ln
Watseka, IL 60970

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jason R. 
Rating:
5.0

This has nothing to do with the location. YOUR APP STINKS !!!!! neither of us could get it to work and it is very difficult to follow. Thank goodness Eric was taking phone calls while out of town to help us. PLEASE MAKE THE APP USER FRIENDLY

Bruce Y. 
Rating:
5.0

Customer did not leave a comment.

ROBBIE B. 
Rating:
5.0

nothing as far as I'm concerned

Glenn W. 
Rating:
5.0

Customer did not leave a comment.

Jane P. 
Rating:
5.0

Very easy to work with!

Brian M. 
Rating:
5.0

Very nice people to work with, very accommodating.

Brian M. 
Rating:
5.0

Eric was excellent is helping us rectify a tough situation. We had the car hauler reservation set for Champaign IL but the location was closed when we got there and it appeared they only had a car dolly at the Champaign location not the car hauler I needed. Eric went above and beyond to help us out and fix the issue.

Charles L. 
Rating:
5.0

Stay open a couple more hours passed four o clock

SCOTT S. 
Rating:
4.0

Customer did not leave a comment.

Steven A. 
Rating:
4.0

Customer did not leave a comment.

DENNIA D. 
Rating:
4.0

Process of securing a rental truck was simple and efficient, all the way through.

PHILIP S. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
4.0

Not the locations fault But I was promised that Uhaul wouldn't charge me the excess mileage for having to go 60 miles out of the way and spend the night in a hotel while waiting for my equipment. Yet when I turned the truck in I was charged anyway

John F. 
Rating:
5.0

Eric was friendly and helpful. I was extremely pleased with our interaction.

Brian M. 
Rating:
4.0

Customer did not leave a comment.

Marshall G. 
Rating:
3.0

Customer did not leave a comment.

Donald L. 
Rating:
5.0

Customer did not leave a comment.

Pavel K. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
4.0

Customer did not leave a comment.

Karen H. 
Rating:
3.0

Customer did not leave a comment.

Dennis G. 
Rating:
4.0

Customer did not leave a comment.

Austin M. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Pamela I. 
Rating:
5.0

Customer did not leave a comment.

Baylor B. 
Rating:
5.0

No improvements needed! Everything was exceptional!

DR A. 
Rating:
5.0

Again better sign to office.

John F. 
Rating:
5.0

Customer did not leave a comment.

John SCOTT A. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Eric was very helpful, and friendly, need more people like him, made the return of the equipment easy and simple. Was very friendly and outgoing!

Mark L. 
Rating:
5.0

Customer did not leave a comment.

Imelda S. 
Rating:
4.0

Customer did not leave a comment.

Kenneth P. 
Rating:
4.0

Customer did not leave a comment.

Olivia C. 
Rating:
5.0

Great customer service and overall best uhaul location I've worked with.

Derek B. 
Rating:
5.0

Customer did not leave a comment.

Ethan B. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

The truck was not well maintained: it was out of alignment, none of the 12v ports worked, and there was a terrible belt squeak that could be heard the whole trip

Jacob S. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Bryan C. 
Rating:
5.0

Customer did not leave a comment.

Rick W. 
Rating:
5.0

Great drop off location.

Michael L. 
Rating:
3.0

Customer did not leave a comment.

Linda B. 
Rating:
5.0

Nothing needs to be done with the location at all. I wish the mobile pick up was simpler though. I didn't realize it would take up to 20 minutes to finalize before I could drive away.

Ashtyn B. 
Rating:
5.0

Customer did not leave a comment.

Derek B. 
Rating:
4.0

Customer did not leave a comment.

Donald L. 
Rating:
4.0

Customer did not leave a comment.

Shayla R. 
Rating:
3.0

Customer did not leave a comment.

Roger D. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
2.0

I rented a truck was charged for blankets and ins I didn't want had to get refunded, truck had just under 1/4 tank of gas didn't report it my fault and ended up getting charged for gas just as a previous renter did and check engine light came on just as a previous renter as per his review. If this isn't same truck it points to serious maint. Issues if it's different they are even worse. As a result I wouldn't recommend this company to anyone not even my worst enemy.

Jim W. 
Rating:
3.0

There were no furniture pads which I was charged 10 dollars for and the check engine light was on also there's no way to change it but the tank was on 1/4 of a tank upon pick up and the this g said 3/8 so I filled it up to 1/4

Tonya G. 
Rating:
5.0

Customer did not leave a comment.

lori S. 
Rating:
3.0

After hours drop off

Robert H. 
Rating:
2.0

I still dont know the amount i had to pay!

robert D. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
4.0

I think a $1.19 a mile is a little steep .. you seem to be price gouging on the weekends when most people can move .. you only charge .89 a mile on week days .. i think all days should be the same price per mile

Troy P. 
Rating:
5.0

Customer did not leave a comment.

Anne S. 
Rating:
5.0

Customer did not leave a comment.

Angela L. 
Rating:
5.0

Customer did not leave a comment.

IRENE M. 
Rating:
5.0

Customer did not leave a comment.

Lory H. 
Rating:
3.0

I had a good experience , Donna was very nice checking me in quickly , and preparing all the documents to sign , I didn't have to wait to be seen I was greeted the moment I walked through the door. Eric was awesome checking out the rental , making sure it was road worthy , also helping to point out any previous damage to mark those before the trip . The truck was very nice ride no problems during the trip , and the return was fast and easy . I would recommend this company to a friend .

Rhyanna B. 
Rating:
4.0

I kept getting cut off the Uhaul site, so just make sure you have your WiFi turned off completely. I had to restart my phone for it to work. Not a huge deal, just letting you know my experience.

Devin H. 
Rating:
5.0

Customer did not leave a comment.

Dale M. 
Rating:
4.0

Customer did not leave a comment.

Douglas N. 
Rating:
5.0

Customer did not leave a comment.

Cathy S. 
Rating:
5.0

Eric was amazing!! Very friendly and so very helpful!!

Crystal B. 
Rating:
5.0

Customer did not leave a comment.

DAN S. 
Rating:
5.0

I'm so grateful to Eric at the Watseka IL location for helping out in a bind. Pick up and drop off was super easy--excellent customer service from Eric!!

Mary C. 
Rating:
2.0

Operator unable to assist in disconnect of trailer.

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

George K. 
Rating:
5.0

YOU don't have to improve on anything,,my experience was good,keep up the good work

Jamie B. 
Rating:
5.0

Earlier pick up time.

Kim N. 
Rating:
5.0

Customer did not leave a comment.

elmer S. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

The lady at this location was very nice and helpful. She checked the truck over and then checked me in. I was pleased with my return.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

alan B. 
Rating:
3.0

Answer the phone. Have multiple vehicles to choose from.

sylvia C. 
Rating:
5.0

Customer did not leave a comment.

Ben H. 
Rating:
5.0

Nothing. The truck was c o comfortable to drive and ride in. The mileage was surprisingly good. I would definitely recommend U-Haul. I hope I never move again and not need your service. Overall we had a very positive experience. Thank you.

Gwen L. 
Rating:
5.0

Customer did not leave a comment.

Melissa F. 
Rating:
5.0

They were very easy to work with. They let me pick the truck up on Friday night which was very helpful because then I had it first thing Saturday morning for the move.

Jim K. 
Rating:
5.0

Customer did not leave a comment.

Jim M. 
Rating:
5.0

No fault of this company, U-Haul should probably include their address on the contract unless the business prefers it that way. I asked for some wrenches to tighten the passenger side mirror, but the gentleman said he had no problem doing so himself. Sensible, seeing as I'm just the renter and it's their service, but still kind. Definitely a wonderful experience and a place to recommend for dropping off and picking up both.

Tony J. 
Rating:
5.0

Customer did not leave a comment.

Kevin I. 
Rating:
5.0

Customer did not leave a comment.

Erica T. 
Rating:
4.0

Customer did not leave a comment.

DENISE C. 
Rating:
5.0

Nothing they went out of their to make sure that we were taken good care of.

magaret C. 
Rating:
4.0

Sign is getting faded maybe need a new brighter one or maybe a sign closer to main road to help ppl find the place

Aaron A. 
Rating:
5.0

Customer did not leave a comment.

Adam D. 
Rating:
5.0

Customer did not leave a comment.

Christan K. 
Rating:
4.0

Customer did not leave a comment.

Debbi S. 
Rating:
4.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Robbie B. 
Rating:
3.0

Same

Roger R. 
Rating:
1.0

Tell them you are adding $98 in unwanted INSURANCE!

Cheryl S. 
Rating:
5.0

Customer did not leave a comment.

Steve P. 
Rating:
3.0

Customer did not leave a comment.

Aaron L. 
Rating:
2.0

Mostly in channeling do not lie to your customers don't overcharge them and don't say that they're going to get something back and then take it out of their credit card I'm sorry the last time Iook a Liars is a liar.

Cecil C. 
Rating:
3.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Michele M. 
Rating:
3.0

Operator and management not around except 4hrs , 3 days a week. It's OK but not great.

Richard W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top