Everything worked out well
DONALD B
Customer Reviews for All American Tire And Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Open signs were lit, no one was there. App did not work and no one answered the phone. App has serious problems!
DAWN SNo one was there and had a hard time getting my keys out of the box and no one to help
Paula CMake sure the equipment is checked in and the customer don't receive negative emails stating the equipment wasn't returned.
CHARLES OWe were charged for a dolly, but never got one to rent, but we were charged. The whole process was done online with my phone. The packing pad were dirty and dusty, not clean at all.
Stephanie PThe entire process took an hour and ten min. We told the fella at the shop (SW Missouri) we were about five min out, he said hes usually there a little after close anyway, great guy! He kept apologizing because this website kept asking more and more ridiculous questions.. I had to jump thru so many hoops on this ridiculous website.. I wasnt in the system still from almost a month prior..?! Will probably never use UHaul again. It even prompted this super cool shop worker to turn to the person next to me to verify if I was who I said I was? What the fffffff? The month prior in Wisconsin, I was at the counter for maybe 6 min tops? In and out.. beautiful.. he didnt have to take a photo/selfie of me to prove I was there? The fk is that all about??! The more I think about it the more upset i get thinking about the whole thing.. I've never been one to send back a steak, over or under cooked, I dont gripe when I dont get the exact beer I asked for at a bar on a busy night.. but this was completely ridiculous. ‐ Mr. Not-impressed
Eric E