Customer Reviews for All Day All Night Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Day All Night Storage

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HELEN C. on

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I can't think of anything, my experience was smooth and easy, and they handled my extension with ease and patients very happy with my experience

BEN D. on

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Customer did not leave a comment.

GEORGE L. on

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I noticed that I was charged twice for the u haul unit... $52, then $13 for insurance and then an accidental charge of $52 ..I would really appreciate it if the second payment of $52 could be credited back to my accouny

LINDA T. on

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Kathy was excellent

STEVE R. on

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MARION D. on

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Truck was adequate for my needs. Large and roomy.

monica w. on

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I hated my experience with this company...1st she said it would only be $55.19 then she said she charged me for an extra day because I brought the truck back da next day..but da company told me there were no addtnl charges..then I put da gas past where it was upon arrival .. almost on full..and now no will answer the phone to tell me how much I actually paid for the truck...I hope ur company doesn't treat all there customers this way...then she said after I called her da truck had to be back at nine..but while in office she never gave me a time and I didn't even have da truck a full 24hrs. This is not fair and I want to be compensated for da extra day I was charged...I will not be referring anyone to this particular location...This was da worst experience that I've had with U-haul.

Victor R. on

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RUDE! Someone called my husband to travel 32 miles to sweep out the truck and fold the blankets! As if $200 for the truck rental was not enough. When he traveled to the location, they said they could not wait for him and charged $25.00!!! Rip Off!

Charles D. on

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I drove 7 mile & put a half gallon of gas & was still charge $ 3.25. Either the gauge is not correctly or the truck needs a tune up.

VERNON L. on

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Jack H. on

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MARCHELE H. on

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SANDRA H. on

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Location was great, services was great

MARIE S. on

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The only problem I have is the mileage at .79 cents a mile is a bit much. The weekend rate of .99 cents is a lot too. This may stop me from using this place again. Kathy in the office is great! She helped me immensely! Just the price is a little too high for my budget. Thank you!

ROBERT D. on

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BRIAN M. on

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Very good service. No complaints.

JACQUELINE W. on

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Pamela Cox C. on

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MARCINE C. on

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THOMAS P. on

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Originally I ordered on line for Irvington Alabama said in stock drove over to get it they didn't have one on location so had to drive a extra 12 miles which wasn't to bad. Trailer did fine for my needs.

Thiago F. on

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Great customer service

CLIFF D. on

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My experience with U-Haul at All Day All Night Storage, 7131 Old Pascagoula Rd, Theodore, AL 36582 was the way all customer/supplier experiences should be. The staff was very friendly and helpful, the price quote and final bill matched and the rental truck was clean and well maintained. Excellent service. I would definitely recommend them.

JOE H. on

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Should have a better pricing for hourly i payed $48.32for two hours and used a total of 26 miles on car dollies should have hourly or daily 10 per hr or 44.95 daily orther than price it was great

MARILYN T. on

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This place i've used before . Always really nice and helpful. I always go here. Makes sure I understand everything . A rating!!

LAURA W. on

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I have no suggestions for that. The lady I talked to was very nice and professional.

Sandi Q. on

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The tow dolly hold down straps were twisted and it took me 20 minutes to get them loose. Your employees should check the equipment better when it comes in.

Loretta C. on

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DERRICK J. on

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I wasn't told that I would need a board of some sort to load my car, I dragged on the trailer when loading. This is something that should be handy for some to load a vehicle onto a tow trailer. The under carriage of my car was damaged due to this. and I got no assistance when loading the car onto the trailer.....Very frustrating. And I wasn't explained the time that I had to drop the truck and trailer back off, and I was charged for an extra day when I dropped the truck off....

Jason S. on

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The pickup location was excellent, nice friendly people. On the other hand uhaul The truck was crap, the so called gentle ride was not so gentle. The steering was so lose you could turn the wheel and nothing happens. When braking hard enough it had a pull to the left, as well before getting to where I needed the transmission wouldn't shift and was just told to tell them when I turn it in. This truck was a very dangerous truck to drive and should not even be on the road. Better maintenance needs to be done instead of just hot swaping vehicles from one person to another.

LORI S. on

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Alex Z. on

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JEFF C. on

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Keep doing the same

DENNIS M. on

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Odell W. on

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Keep doing what you are doing!

Gregory B. on

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jerome b. on

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nothing everything was done in a very professional way and very polite people that knows their business

MINIAN W. on

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Charged me $30 cleaning fee when there definitely should have been NO fee, because the truck and trailer were both cleaned. I will NOT recommend them ever.