The process was easy and stress free. Affordable and some very friendly and happy ladies work there. I felt welcomed and helped. 10/10
PRINCESS M
Customer Reviews for All In Shipping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would like to have GPS in each truck
CARL SGreat Job team love you all
DEMARCUS HNa
Tarra HGreat service , the rental experience was easy & effortless.
ANTOINETTE WTruck had a broken rear view mirror with pieces missing. How do you back up the truck without it. The dealership looked like a hoarders home. Honesty, there were only pathways thru front of office. A lady behind us fell into the door. I was appalled at the business.
joann fNothing! Excellent service.
MARCELLA HThe service, availability, and location were great.
CARL DThe people I rented from were great !
TERESE VYoung lady was very helpful. She was busy but took the time to ensure I knew what I needed. We have used this location before, always good service!
JOHN MI reserved online and my reservation was at 9 got there but no one call my contact person to verify so it took 45 mins to get verification and put me behind to move but everything worked out still a good company in all
Jennifer QReturn via web site didn’t work hoping for no additional fee
David SGreat customer service!!
JEFFREY DEveryone was very helpful in getting me out the door and on to my task. The entire process went very smooth. I have rented U-Hauls for years now and I am glad to have a facility close to me. Thank you for a job well done. Jan Taylor
Jan Teverything went smoothly with picking up the trailer and the rep was friendly and helpful.
WANDA GGreat customer service. Very polite and helpful. Answered all our questions with kindness and respect. Great experience!
RACHEL HAll in Shipping in Belleville, IL was who we rented the U-Haul from. Our experience was amazing. The lady that helped us
EANNA AThe truck was easy to pick up, clean and the a/c worked. Pictures were given on a text message to let you inspect the truck for damage ahead of time. Quick and easy check in.
KAREN SThe staff was very kind and friendly! Could not have asked for a more hassle free experience.10/10 would recommend
BENJAMIN Rall was great
DAVID CVery nice ladies that run that location. Easy to deal with and very polite.
CHARLES AInside was a disaster
Kimberly WWe ordered furniture pads and there were none and it was very complex to get the uhual before the store at the location was opened.
Aidan HIt was in need of some organizing inside
Kimberly WTruck needs front end work
Dwight WIt was a great experience. Great customer service. Accommodating. Would recommend.
Dawn BGood 👍🏽
LATWAN JQuick and easy to use. Super friendly and helpful
oxycare mVery easy friendly people and truck was nice and clean
Rhonda LGive these gals a bigger lot and more equipment. Excellent customer service, good to do business with. They’re on top of things. I’ll drive out of my way to rent from them again rather than chance it with some other location in the area.
Clint JThe woman who accepted the truck was incredibly rude. She was yelling from outside the truck the whole time I was trying to drop it off. This is incredibly not okay. You don’t know who has serious anxiety and will have a very hard time after interactions like this. You cannot scream at people. I had the truck for 6 days without any issues. I don’t need to be screamed at by someone I don’t know.
Joshua MThat was a nice trailer, worked perfect.
John BWhy was I charged a third time for my rental?
Michael CWe have used this location twice. 1st time they tried to tack on the cleaning fee and we pointed out that the truck had been cleaned and they backed off. 2nd time we dropped it off on a Sunday, clean, and we got charged a cleaning fee. We won't go back.
Michael BAnytime I need a U-Haul, All in Shipping is my go to place. If they can’t accommodate me in what I need they will point me in the right direction. Great people!
William HI was able to drop the truck off after hours, which was good, but I was unable to upload a photo, the trucks lights wouldn't shut off initially, and the process of verifying location was tedious.
Michael BHave utilized the business for other things very helpful & kind.
Mark WNothing at this location. I rent here all the time because the staff is courteous, polite, efficient, and always mindful of my time.
DAVID YMy truck was clean, I was unable to lock it, due to the latch was unable to hook to the lock position
Kellly CThank you
dartina CWe didn’t get our dolly. The was no one at the location and no one answered the phone the whole day. When either truck there was so where to park I was afraid to leave it where I did. I paid for a dolly and I should have had one but didn’t.
Erin RNothing. It was very busy but the staff did a fantastic job being attentive to my needs and getting me in and out quick.
DAVID YThe truck had a check engine light illuminated. It may have adversely affected the fuel mileage. Otherwise the crew and location are great .
Brian WThe place was okay, the lady didn’t even check to see if the lights were working properly. But no one was rude and the equipment was clean and functional.
Crystal EAll good everything was good
Rhonda L