Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
After damage my truck whit the trailer when I pickup I return again the trailer and U-Haul no refund to me the all money.
1- I need to cancel my trip
2-Damage in the rear driver bumper
3- Over that charged me for 1day
4- Now start the investigation after start the claim and police report
NO RECOMMEND THIS LOCATION
JULIO A
Rating:
5.0
Customer did not leave a comment.
ORLANDO B
Rating:
4.0
Very easy transaction. Great customer service. Easily accessible. Great price. It was exactly what we needed
Joanne Y
Rating:
5.0
Customer did not leave a comment.
DANIEL J
Rating:
5.0
Caleb was great to work with.
KATHRYN C
Rating:
5.0
Caleb was there to handle the trailer drop off. He was kind, quick and efficient turning in the trailer.
SHARNA S
Rating:
5.0
Customer did not leave a comment.
LINDA C
Rating:
5.0
Customer did not leave a comment.
JULIE H
Rating:
5.0
Customer did not leave a comment.
JULIE H
Rating:
5.0
Customer did not leave a comment.
STEVEN H
Rating:
2.0
Customer did not leave a comment.
CHARLES S
Rating:
5.0
Customer did not leave a comment.
george g
Rating:
5.0
The pickup staff were tremendous!
DENNIS H
Rating:
5.0
They were friendly and efficient.
RONDA H
Rating:
4.0
Very fast and friendly.
CASEY P
Rating:
5.0
Customer did not leave a comment.
MICHAEL G
Rating:
5.0
Super easy pickup, and Calib was really kind and helpful
Benjamin K
Rating:
5.0
Customer did not leave a comment.
Kenneth R
Rating:
5.0
Dealer was courteous and helpfull.
Richard N
Rating:
5.0
Nothing to improve I wouldn't get anywhere else. My advice is to get the insurance I locked the keys in the truck and they were right there.... Plus the worker notice that the tire had a bit slit on the side of the tire... And he fixed that as well.... NO CHARGE In this moment of hard times in my life I than you for being there for me
Yvonne M
Rating:
5.0
Customer did not leave a comment.
Mark E
Rating:
5.0
Customer did not leave a comment.
Sonya B
Rating:
5.0
Customer did not leave a comment.
saun m
Rating:
5.0
Customer did not leave a comment.
Tracy F
Rating:
5.0
Customer did not leave a comment.
Paul S
Rating:
3.0
Customer did not leave a comment.
Jeff G
Rating:
5.0
Customer did not leave a comment.
james a
Rating:
3.0
Parking lot and entrance gate was very tight to get through with the large truck
ROBERT K
Rating:
5.0
Customer did not leave a comment.
Angel M
Rating:
1.0
No Uhaul signage, or any other indication of a Uhaul dealer. Just a dirty auto repair shop.
John G
Rating:
4.0
Customer did not leave a comment.
Mike M
Rating:
5.0
Customer did not leave a comment.
Gabino B
Rating:
5.0
Very friendly and helpful. They answered any questions I had about the equipment.
Allen D
Rating:
5.0
Customer did not leave a comment.
Stanley L
Rating:
3.0
Customer did not leave a comment.
Frank S
Rating:
3.0
Customer did not leave a comment.
JENSERIK O
Rating:
5.0
Very helpful staff
Cody R
Rating:
5.0
Customer did not leave a comment.
Ron R
Rating:
5.0
Nothing, amazing people and overall a great experience
joshua m
Rating:
5.0
Customer did not leave a comment.
Mollie L
Rating:
5.0
Customer did not leave a comment.
MARY A
Rating:
5.0
Customer did not leave a comment.
John R
Rating:
5.0
Customer did not leave a comment.
Kristina P
Rating:
3.0
Destination was somehow changed to a location 2 hours from our preferred drop off location and we were charged $15 more for the change.
Cindy D
Rating:
5.0
Customer did not leave a comment.
Jonathan D
Rating:
5.0
Customer did not leave a comment.
Paul N
Rating:
3.0
Customer did not leave a comment.
Daniel C
Rating:
3.0
Location was dilapidated, and not likely to recommend to a friend…the individual who assisted me was very helpful.
Gilbert B
Rating:
1.0
Available after hours key drop off
ALEXANDER F
Rating:
3.0
people were pleasant. location was not in a good area.
Bill B
Rating:
5.0
Customer did not leave a comment.
Howard D
Rating:
5.0
Exceptional service at this business. Competent! Efficient! And kind!
CONSTANCE M
Rating:
5.0
Customer did not leave a comment.
Tracy L
Rating:
5.0
Customer did not leave a comment.
Chase W
Rating:
5.0
Customer did not leave a comment.
Gabriel S
Rating:
5.0
Customer did not leave a comment.
DAVID K
Rating:
2.0
There's absolutely no after hours drop off parking. Only place that U-Haul would pick up my location and let me upload pictures and drop off the trailer was curbside on the street. Very easily for someone to come hook up to the trailer and leave I am just unsure if customer returning would be held accountable as there is "no visual" designated drop off parking location!!
Chris D
Rating:
5.0
Customer did not leave a comment.
Taylor B
Rating:
5.0
Customer did not leave a comment.
Michael B
Rating:
5.0
Again my experience with this location was great. See my comments left on the other side of this form
Terrence K
Rating:
1.0
I have left 4 voice mail and still nobody has called me. Yet there are 3 charges on my account