Customer Reviews for All Purpose Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Purpose Storage

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MARIA SOCORRO Z.
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Nothing

Antonio R.
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Doing a great job

Romona M.
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Customer did not leave a comment.

Romona M.
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John S.
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We dropped off at night,. The truck had a bad battery or something had to jump it twice

JEFFREY T.
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Customer did not leave a comment.

Ralph F.
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The after hour return process is lengthy/cumbersome.

RICHARD B.
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Great service, love doing business with U Haul. Rick

JEFFREY M.
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Customer did not leave a comment.

Latanya W.
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ROBERT D.
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Great Service

REBECCA B.
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April J.
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Wonderful customer service

Harry L.
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Customer did not leave a comment.

JUAN C.
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thanks for yoiur service

MICHAEL WAYNE H.
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What I don't like is being double charged when I rented for WHOLE day AND charged for the hand truck that I didn't use.

Melinda A.
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Lizbeth G.
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Derek S.
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NICHOLAS R.
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GITANJALI K.
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Great job!

Steven H.
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Anthony M.
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JAMES M.
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All Purpose Storage on Snook Rd Tomball TX was excellent. When I reserved my rental on line the pickup location was originally at another location: 9521 FM 2920 Tomball TX. Unaware U-Haul changed the location I went to this location first only to be told I had to go to another location. I was frustrated that I was not aware of this location change at that time. Only after I had returned the rental did I discover from your communications that the location had changed. These messages you sent covered several topics: Covid 19, register on line, confirmation of rental and buried in the messages was location change. I would recommend in future when you send out location change only included that subject in the messages as when I see many messages about the rental they all look the same or like duplicates. Also the messages sent said to register on line which I had already done. I am frustrated that the rental was not at the location I expected it to be at. Hope these comments help improve your services.

Chorvy Y.
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missy L.
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Will B.
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Seriously, VERY smooth transaction and fast!

Sabrina L.
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Carl A.
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William W.
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Take better care of equipment. I had to fix trailer lights my self

Max W.
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Jessica N.
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christopher O.
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The vehicle, including the steering wheel and controls were very dirty. This is normal for Uhaul trucks in my experience, however in view of the covid-19 pandemic its not acceptable. Otherwise the service was fine.

Joseph D.
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Customer did not leave a comment.

Aiana M.
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The truck did not drive well at all, felt like the steering wheel was working against me. Inside the driver cab was dirty and sticky. Not worth the money I spent.

Donielle P.
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Lee M.
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Destin E.
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James C.
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Everything was perfect

Steve H.
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Customer did not leave a comment.

Janet G.
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Loved the U-haul I believe I got one of the smallest trucks they provide but everything fit so well. I was amazed of how much room left I had coming from a 1 bedroom apartment with a bunch of baby toys. Definitely recommend!!

ed N.
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Customer did not leave a comment.

wilbert T.
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When I returned the rented truck, i made it sure to fill up 3 Gals of gasoline which I think is more than enough for the 18 miles in least 2 hours of use. The attendant who is too lazy to stand up to check the usage with mr, told me that she'll just send me the bill. I trusted her to be fair and honest, but I was wrong when he charged my credit card ob file for extra 2 gallons. It was really unfair.

Michael L.
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Keep up the good work. Thanks U-Haul

Robert H.
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Customer did not leave a comment.

Roselee W.
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ANDREA A.
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Madeleine W.
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Very friendly staff. Clean, well maintained equipment. Will use this location again.

Jason H.
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Location was good, and the staff were friendly and helpful. However, the U-Haul truck itself had transmission issues and struggled on our 4 hour drive...we weren't sure we would even make it.

Kathleen M.
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Everything went very smoothly. All done quickly and correctly. Great location. I will use them again.

Karen S.
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Customer did not leave a comment.

Teresa L.
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Very friendly, helpful and professional. Will come back and highly recommend.

KELLEN P.
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Customer did not leave a comment.

larry C.
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KEVIN D.
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Trevor T.
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Luis R.
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Joseph K.
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Jeramie W.
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Michelle L.
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Quick and Convenient

Joseph T.
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Noah H.
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Rebecca M.
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sherrill W.
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Scott S.
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Best u-haul experience ever. Nice clean facility. Knowledgeable, friendly and efficient staff. I was checked in and on my way in no time. Return was even easier. I would definitely recommend this location.

Jonathan D.
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Great experience dropping off my trailer. It was Sunday so finding a place that was open was difficult. Luckily All Purpose Storage was open. Drop off was easy. I just have them my paperwork, then while they were checking my info and closing out my contract, I was able to drive back and disconnect the trailer quickly with the other UHauls. Once done, I drove to the front for the final “OK, good to go”. All in all, the process took about 5-10 min. This was a very quick and simple process!

Ricardo G.
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Alicia R.
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James M.
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Cesar M.
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STEPHEN O.
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Amy C.
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This drop off location was awesome! The staff here was so helpful! There was a bit of a mix-up with the check in process and they really helped us out!

Cecilia B.
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Great service, easy check in and out.

Steven M.
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Did not receive what I ordered. When I requested two types of Dolly's for moving, I received none. This absolutely was unacceptable but I HAD to continue with my day with NOBODY in sight to help me at the UHaul Site that day. It was a Sunday so this was expected but it doesn't make it "ok" that they simply ignored my dolly requests and now won't even give me the appropiate 17$ refund. I never write reviews but this one seemed worthy of writing since I had to move over 3,000 pounds of housing goods by myself.

Kerry Y.
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Cab had balls of dog hair in it. Truck exhaust has a leak in it. Truck too noisy.

Brooke S.
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Customer did not leave a comment.

ROBERT D.
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Jennifer M.
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Glenn W.
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Carol M.
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Curtis T.
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Barry C.
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Codi B.
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ROBERT D.
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Rebecca C.
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Nils B.
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Very friendly staff who helped me get set up with trailer efficiently. Thank you so much.

Ashley Z.
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Sara K.
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it would be good to have a place to park trailers by the office

Allen R.
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Brenda T.
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Richard W.
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Cesar R.
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Service was super wonderful, Lady on front desk was so helpful and sweet.

Mohamed C.
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beth J.
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A great experience. Easy drop off. Very nice staff.

barry P.
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James M.
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Raymond D.
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Brennam P.
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Absolutely nothing. Customer service was excellent. I will highly recommend this location in the future to anyone needing a UHaul rental in the area. Top notch.

ROBERT D.
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Customer did not leave a comment.

CHARLES G.
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No reviews have been submitted for this location.

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