Customer Reviews for All Quality Collision

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Quality Collision

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Steven R. on

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pablo R. on

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Offer the handle at no additional cost.

Cynthia D. on

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Susan M. on

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BRIAN M. on

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stephen F. on

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vicki L. on

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Make more obvious this is a UHaul location

shanda S. on

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wyane A. on

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Cyril F. on

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Junk yard in the middle Of the road no where to park guys had no clue what to do.

Craig P. on

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james S. on

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eric K. on

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Dani C. on

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John P. on

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Barbara G. on

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The day of pick up I called and was told by the owner that someone would be there to allow us to pick up the trailer by 9:15am. We arrived at 9:45 and there was no one there that could perform the pick up. They said to wait one hour for the rep. We waited until 11:45 when they arrived. No apology for the wait was even mentioned. When we returned the trailer at 10:46 am the next morning the office was wide open but there was no one there at all. We dropped the trailer in the same spot we picked it up from, went into the open office and left a note then left. The entire facility is a complete mess with old vehicles all over the place. How these people are even in business is unbelievable, They did not represent UHaul well at all.

Candyce D. on

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Michael R. on

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Patricia L. on

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I would recommend this u-haul company because this is the only company close to our homes in the area. It was not a clean area, because it is attached to an automobile repair shop, should have a area separate for the u-haul and a parking area.The personal at the shop was friend and polite, very helpful with what the procedures was for returning the u-haul.

Joseph F. on

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DAVID B. on

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Patricia F. on

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They were friendly and curteous. Everything went smoothly.

KEVYN T. on

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The location was not yet set up for uhaul transactions. However, the uhaul customer service line went above and behind to ensure my needs were met!

Albert R. on

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Lori D. on

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Courteous and prompt. Very professional team

Scott D. on

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CLIFF R. on

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Only 1 sign and a van visible acknowledging location

Norman G. on

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Your customer service is great. Keep up the good work.

MEGAN F. on

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KERRY S. on

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JANE E. on

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First off, it took 15 minutes before any realized that I was there in the office to pick up the truck. Then when things finally got going I had to wait 30 minutes at this location for someone to arrive to get into the computer. It was very frustrating. Then, someone from UHaul called me a week later and asked me when I planned on returning the truck!! I did return the truck the same evening! I was not a happy camper. In any event, next time I will go directly to UHaul.

CHASITY C. on

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First of all I had to go 20 minutes out of my way to drop the trailer off at this location because Uhaul wouldn't let me drop it off at the location 4 minutes from my house in Deltona or anywhere else. I arrived at this location the next day from rental date at 8:35 am. They were not open. No display of office hours listed anywhere for this operation. The was a gentleman sitting on a bench inside the locked gate whom I tried speaking to be he did not reply. Finally at 9:15 am someone who also could not get into the locked gate arrived and radioed a lady who seemed to work there. He then told me just to go ahead and leave they won't be here right away. So the gentleman in the truck left. When up the road and came back pulled up next to me telling me no one will be here till after 10 am and I should just leave. He said I have no paperwork to sign. They are going to just check it in when they get here and you will get an email. I advised him I would like to wait and he kept saying no one will be here for a while after 10 am if that. I then had no choice but to agree to leave and asked him if he needed my contract. He called the same lady again and said no. So I left. I called this location later on during the day after 10 am no answer. I did receive the email as advised. He gentleman wasn't friendly. I also would not rent from here again.

LORRAINE A. on

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Awesome experience

sandy W. on

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CHRISTOPHER R. on

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JACK S. on

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JOHN C. on

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MICHAEL M. on

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Everything was very professional.

JAY P. on

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$160 seemed quite pricy for this car dolly.

SCOTT T. on

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Easy drop off! Friendly customer service at both rental stations!!!

RONALD J D. on

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confused drop off location due to recent move of company.noone available to check in my vehicle.was told by phone to just leave it there.

STEVEN T. on

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Excellent service! Went over everything and we let him know about the air leaks in the doors, previous damage, and the oil we had to put in.

Randy W. on

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lori A. on

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When it was time for us to drop off our 5x8 trailer, we called the 800 #. We were origanally given a drop off of Sidney, MT, then were told to drop it off in Culbertson, MT. Which was fine with us, the lady we spoke with said everything would be documented on our contract. Then 2 days later I was shocked to get a text stating that we had not returned our rental yet. I immediately called the 800 # again and explained everything. Was told it was taken care of, not to worry. Then 4 hours later got another text saying not returned yet! I then called the Culbertson location, and spoke w/ Lesie, she did take care of us! She took care of everything! And, sent me a copy saying ''yes it was returned" (thanks!) Just feel it should have been an easier process, but everything did work out.... Thanks!

EDWARD L. on

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There is no Uhaul sign or address on the building so we had a hard time finding it and we also didn't know if it was where we were supposed to drop the truck. There was also very little room to pull the truck into the lot.

LOIS O. on

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JENNIFER J. on

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Big mistake booking this online. Pick up location was in plentywood, mt. A day before pick up I got a call saying there was no truck in plentywood and that I would have to pick it up somewhere else...So I called the uhaul place in plentywood, and the person was very rude on the phone and stated that they didn't have reservations for a pick up for me.I called the main office and after several hours of trying to solve the problem, I ended up driving 1 1/2 hrs out of my way to get a uhaul to move...not to mention that they did not offer any discount for the stress and headache it caused me.I have used uhaul.com for years and never had a problem like this. I am just glad that my move is all done and I will never use uhaul.com again..very disappointed.

JEANNIE F. on

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Have the truck at the location when it is suppose to be there. We were suppose to have a truck ready to pick up on Friday morning. I called to check on the status of our reservation on Thursday when my aunt called & said she had been to the Uhaul dealership in Dickenson and there wasn't going to be a truck. I felt like this was poor service on Uhauls part. The person at the call center helped us find a truck in Culbertson, MT which we had to drive 150 miles to Dickenson. We had to go out of our way to pick it up. It took more time to get to Dickenson. I wonder if anyone would've called to let us know that the truck wasn't going to be there before we got there. I was disappointed with the Uhaul service. The people in Culbertson & Cut Bank were excellent to work with.