Customer Reviews for All Safe Mini Storage
(U-Haul Neighborhood Dealer)

130 reviews

190 S Lowder St   Macclenny, FL 32063

(904) 259-6914

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(904) 259-6914

190 S Lowder St
Macclenny, FL 32063

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Angela W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shawn P. 
Rating:
5.0

Customer did not leave a comment.

Jason P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry M.  |  Overall Experience 
Rating:
5.0

Great storage. Aaron is super helpful!

Deborah J.  |  Overall Experience 
Rating:
5.0

I love the new ownership. The facilities are well kept by them and their customer service is really excellent.

Landon W.  |  Overall Experience 
Rating:
5.0

I’ve had absolutely wonderful service here and feel like the staff always went above and beyond every time. It’s almost sad having to close my unit there. If ever I needed a storage unit in the future, All Safe Mini Storage has won my business. Thank you for the wonderful above and beyond service guys!

Justin P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James W.  |  Overall Experience 
Rating:
5.0

Thank you All-Safe Mini storage for all of your help when I needed a place to store my belongings. I have used your services three times and will recommend your company to anyone who asks me for an excellent-safe storage company.

Peggy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pam D.  |  Overall Experience 
Rating:
5.0

This location just recently changed ownership. They are great and helpful!

Bonnie B. 
Rating:
5.0

Customer did not leave a comment.

Alexia G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Geraldine P. 
Rating:
5.0

We have been dealing here for several years and through the U-haul as well and have had nothing but good experiences.

Dan F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris J.  |  Overall Experience 
Rating:
5.0

Great experience as usual! Jordan was great once again. Very helpful and courteous!

Dan F. 
Rating:
3.0

iNFORMED PERSONNEL ABOUT GAS ISSUE AND HE SAID HE WOULD CHECK TRUCK AFTER WE LEFT. HE DID NOT WANT TO DO INSPECTION WHILE WE WERE PRESENT ALTHOUGH THERE WAS NO ONE ELSE AT THE FACILITY. ADDITIONALLY, I PAID INSURANCE AT ORIGINATING RENTING FACILITY AND GOT CHARGED AN ADDITIONAL INSURANCE FEE OF 18.00 DOLLARS AFTER RETURNING THE TRUCK. GREAT WAY TO TREAT RETIRED MILITARY UHAUL!

BETTY B. 
Rating:
3.0

Customer did not leave a comment.

MARK E. 
Rating:
5.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Customer did not leave a comment.

Billy B. 
Rating:
5.0

Customer did not leave a comment.

Roger B. 
Rating:
3.0

Customer did not leave a comment.

BRENDA D. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
4.0

Tell people when they pick the key not to put the key in the drop box until after going through the drop off procedure. We had no idea we had to take pictures after we took the truck to the drop off location. We just locked the door and put the keys in the box. Thankfully we took pictures before leaving for our records.

Kyle B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA S. 
Rating:
5.0

Nothing. Excellent service. Truck was ready on my requested date and time. Easy online pickup

Daphne W. 
Rating:
5.0

Excellent service every time on multiple visits

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

Christina S. 
Rating:
1.0

The truck was clean, the shifter was lose and got stuck when shifting from drive to rev. I only drove the truck 6 miles, and I put 1 gal of gas back in the truck, I guess it only gets 2 MPG because they charged me for 3 gals of gas. when I called to question the charges they said there was nothing they could do, that Uhaul was in control of that. I will not rent Uhaul again, Penske is the way to go, i have never had an issue with Penske.

TONY B. 
Rating:
5.0

Customer did not leave a comment.

DENNIS C. 
Rating:
3.0

The only that no that disappoints me is I never got an itemized receipt saying why my price went up so high. He said he would email me one and I never received it. The truck was only $30 to rent plus mileage and I ended up paying $184. With no explanation of why. I would really love that receipt for my records.

Desiree C. 
Rating:
5.0

Always very kind, helpful and friendly!

Dina W. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
2.0

I already paid them before i take my rental but they charge my card much more without letting me know what the additional charge is for i have to call them back after work

RAINER ROLANDO C. 
Rating:
5.0

Outstanding friendly and professional

WILLIAM C. 
Rating:
4.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
4.0

Customer did not leave a comment.

KHASEY C. 
Rating:
5.0

Clean the trucks. I had to clean mine before using it.

DONNA G. 
Rating:
5.0

Customer did not leave a comment.

Theresa B. 
Rating:
4.0

The storage location itself is great, and mostly secure. The staff member is helpful and friendly as well. However; dropping off a uhual at 2am in an area right off the street, and in almost complete darkness was somewhat terrifying. I hope uhual re-evaluates turn in methods; because it was great the way it used to be. However; that's not the storage companies fault.

Hannah W. 
Rating:
4.0

Did not like the fact we had to log in to the Uhaul sight and answer a lot of questions about the truck, mileage, gas, pictures of truck location and other pictures. Just to turn it in. We could not just drop the keys off. It was close to midnight and would not be safe in any location if turning in alone. Good thing I was not alone.

AMY W. 
Rating:
5.0

Customer did not leave a comment.

SARA M. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY L. 
Rating:
5.0

Customer did not leave a comment.

DANA B. 
Rating:
5.0

Customer did not leave a comment.

Javier G. 
Rating:
5.0

Customer did not leave a comment.

CLAUDELL P. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
5.0

Customer did not leave a comment.

peter L. 
Rating:
5.0

Maintain this!

Patricia S. 
Rating:
4.0

Customer did not leave a comment.

Carl M. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Everything was great. We got hooked up and went on our way. Drop off was a breeze. Wonderful experience, thank you.

Sunny B. 
Rating:
5.0

In and out very quickly, super friendly staff. Drop off was an ease too. Everything as promised, with no hidden charges. Thanks

Tobias M. 
Rating:
5.0

This Uhaul location has transformed recently under new management. The rural area may not have the volume but they serve this rural area with great customer service!!

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

Kathi Y. 
Rating:
5.0

The gentleman that helped me was very nice. Excellent customer service. Did not have to wait at all.

Daphne W. 
Rating:
5.0

Customer did not leave a comment.

Nicholas W. 
Rating:
5.0

The gentleman was very friendly. Never have rented a uhaul before. This gentleman answered all my questions.

CONSTANCE B. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Adam G. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Excellent customer service

Timothy P. 
Rating:
5.0

Customer did not leave a comment.

GLENVILLE C. 
Rating:
5.0

Customer did not leave a comment.

Brian P. 
Rating:
5.0

Customer did not leave a comment.

Patrick G. 
Rating:
4.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

Kathy W. 
Rating:
5.0

Very courteous and polite. Made drop off simply.

Mike H. 
Rating:
5.0

Very Helpful

Linda B. 
Rating:
5.0

I arrived with a blown tire. Aaron told me not to worry. So after driving 100 miles stressed out and tired, it was good to know the move was over and great service! Thanks

Terry C. 
Rating:
5.0

no one to check us back in after we rented the truck

Victor C. 
Rating:
5.0

Can't think of anything!

David F. 
Rating:
5.0

Customer did not leave a comment.

Mikell B. 
Rating:
4.0

Customer did not leave a comment.

Rusty M. 
Rating:
5.0

Customer did not leave a comment.

Gloria B. 
Rating:
5.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Arlyn S. 
Rating:
5.0

Customer did not leave a comment.

Trent P. 
Rating:
5.0

Nothing to improve, best ever.

Carolyn H. 
Rating:
1.0

I used a auto transport for 2 hours 2 days later I'm getting calls and emails about it not checked in I will never use the location again and possibly u-haul as well

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

None, everyone was very helpful and kind. Sterling and Jordan were both very profession but very kind and sweet to assist. Wouldn't have it any other way. I love U-Haul.

charlotte C. 
Rating:
5.0

Very friendly plesent experience

James R. 
Rating:
5.0

The two guys working were very helpful and even got the trailer hooked up on the truck. Nothing but a positive experience.

Adam H. 
Rating:
5.0

Customer did not leave a comment.

Teresa L. 
Rating:
4.0

The 24/7 is a great idea for those savvy with the cell phone. My husband had issues with a signal. But the staff of the mini storage helped him.

Burton B. 
Rating:
3.0

Customer did not leave a comment.

DANA C. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

Amelia T. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
3.0

Customer did not leave a comment.

Victoria S. 
Rating:
5.0

The equipment was clean. The attendant gave us instructions on connecting and disconnecting the car tower.

Wendell S. 
Rating:
1.0

Customer did not leave a comment.

Norm R. 
Rating:
5.0

I wish there was an after hours drop box for dropping off the Uhaul.

Misty G. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
5.0

Very friendly staff. The gentleman at the counter helped me with parking the trailer. Very clean facility and polite staff. It was quick and easy and I was literally there for less than five minutes.

Misty G. 
Rating:
5.0

Customer did not leave a comment.

Peggy M. 
Rating:
5.0

Nothing instead of buying a trailer I just sent yours

terry B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

Bill G. 
Rating:
3.0

Customer did not leave a comment.

Sabrina S. 
Rating:
4.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Everything here was great. Clean storage units. Easy return all around a great location.

paulette C. 
Rating:
5.0

Customer did not leave a comment.

Gilberto S. 
No reviews have been submitted for this location.

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