Everything Went Very Well 👍🏽
DENISE S
Customer Reviews for All Storage South Summerlin
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff at this rental location is excellent! They are courteous and provide great service. The whole process was very smooth and I would definitely recommend them!
JAMES CNone
ZEWDU FEquipment was clean but the truck needed maintenance. Truck wouldn’t go into gear. Transition was clearly dying before rented out.
NATHANIAL DEverything was smooth and worked out very well. I have used this location for my moving needs at least four or five times in the past couple of years and it has always been a great experience..
COBETTE HThe agent was very knowledgeable about the business. Everything was done with ease.
WARNETTE Halways go the extra mile for the customer as for me she did just that!!!! james Kent jr and doniece kent
JAMES KLocation after hours drop off was a nightmare with no clear indication of were to park the truck in the very little available space with out blocking traffic. Additionally there was no clear visible posted drop off box to leave the keys. Delayed the drop off significantly and was charged an extra day because of it. Not happy at all!
Juan SCustomer service was excellent and much appreciated!! The Manager thoroughly explained everything and we will definitely recommend this location to family and friends.
PETER JThank you to this facility for working with me and my mother in law. Faculty members were amazing!
ANITA EGreat staff
JAMES GThe manager and other guy on staff were AMAZING!!!!! i have a storage unit there now
TIMOTHY RCaring , professional , great customer service
ELENA SVery nice folks at the truck rental counter. The truck was well-used but to be expected for a rental. Clean enough drivers cabin, but drivers seat was not adjustable. Would have been a problem for the average woman. Truck ran fine with acceptable mileage. Very good experience and I will use this agency again.
STEVEN SCarolyn is a dream. So easy to work with. She is kind and professional.
JOEL GFriendly
Armando EIt was quick and easy to book, pick up, and return a u-haul truck. The person who works the desk was super friendly and a pleasure to talk to. I had to change the driver info on my booking and she made it a breeze. would book here again.
CHRYSTAL HCarolyn was provided awesome customer service. The process was quick from picking up the truck to returning the truck. I recommend this place to everyone reading this!
James CNothing. Everything was perfectly perfect.
JESSICA GAll good thanks
ZEWDU FKey drop off is not in the same place as the photo described , Not a user friendly appt. Could not put in mileage correctly, it kept dropping me out of the appt. Overall is was a good experience except for the appt
Anthony GCarolyn was fantastic! Extremely friendly, customer driven, and a terrific multi-tasker. She greeted everyone who walked in and offered a refreshment. I will definitely keep this location in mind to refer friends and family. Next time I'm in need of a Uhaul and/or storage, this will be my location of choice! -Dennis Livingston
Dennis LGive Carolyn a raise
KIPPSOOTSPAOUYEN LCarolyn in the office was great and made check in easy. The truck was in good condition, clean and had great A/C !
Mary GManager was super amazing! Made process so easy!
Allysa WYour rep representative was extremely helpful and courteous and professional.
Alan NTengo dudas con un gasto por concepto de combustible en mi recibo después de haber llenado el tanque hasta donde se me indicó.
ARMANDO ACarolyn was efficient, welcoming & professional
Jacquelyn SEverything was great super good service. Everything on time really good management at this Las Vegas location will definitely rent again when needed here.
Stuart BCarolyn was Extremely kind, professional, provided timely follow up and was simply amazing! Can’t think of any improvements to recommend. Will definitely recommend All Storage on Peaceway to everyone I know!
Belinda BI thought everything was perfect for me lady at counter was very nice and helpful. Explained all to me .. all was perfect.
Frances FThe manager was exceptionally helpful.
DOUG WGreat customer service
KRISTA PMore parking, stop taking my photo!! You have my drivers license! Alicia was very nice and helpful.
Steve WThe process was super easy and met all my needs.
DARRIN YMy Uhaul was not checked and was still dirty, left with trash from previous renter.
Fernando EThe lady at the help desk was very nice and friendly
diaa KBest
GALINA ACarolyn was very efficient and everything was quick and smooth Thanks!👍
MARK JCarolyn was a doll. She is super easy to work with. We ended up renting a storage unit from her
Robyn GNothing to improve. Great job, thank you.
Stuart MCarolyn is so sweet lady. 😊
Rosie CI got lost because my gps kept directing me to wrong places and I had extra mileage and extra gasoline, I am retired and a widow on a fixed income, I called 800 # for UHAUL AND asked if I could take the truck to another U-HAUL venue and told if did that I would have to pay more money I tried to ask that a little of the cost could be forgiven and was told flat out NO!! I had a bad experience. The lady at the office was very friendly, she just did her job, but I lost a lot of money that I couldn’t afford. Very upsetting!!!
Myrna BThe app didn't register next screens very well. Had to attempt it again and again before next screen would appear. Not intuitive. Hidden $20 dropoff fee was not appreciated.
Layne CEverything was great except the lock to the back of the truck was not good. Couldn't use the lock because you could not turn the key. I was told about it but I could not turn the key to open the lock.
Scott GEXCELLENT SERVICE!!!
Deborah WThe tire pressure was low and I had to return to facility. The truck was okay but kept making a popping sound that worried me. However, the staff at All Storage was very good and very helpful.
SANDRA DThe Lady who took care of me was very nice very friendly and very efficient she did a very good job with making me feel comfortable with doing business there
Matthew HYou all were perfect
David GHadcavhreat time. It was my first time renting lol
Christine MEverything was easy breezy
Freddie BService was amazing
Jonathan SThe customer service at this location was amazing she deserves a raise.
Michael HPicking up and dropping off was very easy. No hidden charges. Made a very stressful move, less stressful.
MIRA JGood Customer Service is rare today. This is a smaller storage facility but right next to a gas station which makes it very convenient. The lady who is at this location is so nice, friendly, and accommodating. This is now my go to U Haul location since I have moved.
Jennifer BThe online app needs improvement. I was finally able to complete the check-out process, then discovered my truck was in a locked yard. Went inside to speak with the woman in charge, who was very friendly and helpful. She also had great difficulty getting U-Haul's software to release the truck to me. I think she had to redo the contract with a different truck and cancel my original reservation. The check-in process is cumbersome, requiring me to take seven photos of the truck and its parking place late at night in darkness. I understand why this was desired but still cumbersome. Again, the personnel at this location were wonderful. Software not so much so.
Stephen DExcellent services at this location on Peace Way
kirby RCustomer Serví e is ad. The truck brakes where loe. Door does mot close easy. And too expensive. Got chargex twicw. Not a happy re ter
Manuel TThe guy Dillion was extremely helpful!!
Legalo S