Great location.
Melvin S.
Customer Reviews for All Storage South Summerlin
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady working there was awesome I would use this location again because of her
Joseph M.Everything went great! Maybe additional parking for our personal vehicles
Mary C.Make sure the availability is there on new movers.
Ken R.Nothing, service and staff are great.
jim H.The lady working there on Saturday, I forgot her name but the hawaiian-mexican lady was very sweet and nice:)
richard J.Uhaul is confused where they want me to return the truck website saying different location then agent saying a different location.
Edward L.I appreciate the courteous and professional service that Carolyn and staff provide. It is very reassuring to know that they really care about the customer.
VACARL B.Everything was absolutely PERFECT!
ALLYSON M.Nothing i can think of, your customer service was outstanding.
jim H.Great service! Will use again
Sean W.Awesome service. I had a bit of difficulty finishing my move this weekend and you guys provided wonderful assistance. Thank you so much!
Calvin R.Good People!!
Judith S.Nada. Stay the course!
ARNOLD A.They should stick to the price that they advertised. I rented for 2 days with $39.99 a day a dolly and everything quoted online was $250 and that was with the $28 per day insurance. When we checked in we decided not to add the $28 insurance per day and yet it came out to $384.30. Which is crazy.
Iva A.Great customer service skills with all 3 employees I met. Truck was modern and very clean. Impressed with this location, by far the best I've been to.
Connor B.Carolyn is the host and the absolute best!! There is NO ONE like her!!!!!! thank U, Carolyn!
Rita M.My U-Haul transaction went very smoothly and comfortably. Carolyn , the manager, was so courteous and professional and helpful!! Nothing from my end as a customer needs to be improved with your operation. I am a happy customer.
Gilbert R.I was a first time Purchase of a U- Haul thought I asked enough questions about the truck, however I didn't realize the truck didn't have a ramp I the size I rented. I took for granted that All the Trucks had a ramp. That would have made the moving intake and output A LOT Smoother. Over All experience. Great.
DENISE LORETTA S.Great experience. Would rent again from this location
CHRISTOPHER D.With this location everything was top shelf. From guest service to equipment. I will gladly go their again.
RINO M.Carolyn was exceptional Very knowlegable and friendly Will never rent from anyone else but her.
JAMES SCOTT S.Truck had recently been recently returned so there wasn't time to give it a once over before I took it. Carolyn apologized for this. Overall experts was excellent!
Veronica R.Qmqzing experience, quick and easy-!
Shannon S.Carolyn was fantastic! Thank you!
Enrique T.Great service! Super friendly n helpful staff
Gelene-Carissa E.The customer service is fantastic. Super helpful and kind.
Issac M.Ruth and Kris were professional, kind and courteous. Having used the location now on two occasions and received first class service from three separate employees, It is my observation that the only improvement I would recommend is more variety of vehicles.
KARL T.Everything was very good ! And very professional, highly recommended this uhaul.
TOMMY M.All Storage Summerlin on Peace Way is always a quality place. The manager over there is great. She is super nice and always helpful.
MICHELLE MARIE Z.Great service at this location. Carolyn was exceptional. Just not what I'm used to at U-haul locations I've dealt with; unfortunately. Maybe your location should be the training center for the others. Bravo guys.
KARL T.It was a pleasure to deal with the them for the second time!! Thanks so much for your professionalism!!
ALFONSO C.Excellent experience
DAVID QUINTANILL G.Just continue with the same friendly and professional service
MARVIN LEONEL G.The pickup location was extremely inconvenient and 38 minutes away from my house. I selected a location much closer to my home and you wouldn't allow me to pick a truck up there. Plus I had to go to a separate location to pick up a tow dolly.
Dana P.Cant think of a thing. Carolyn was super knowledgeable and a pleasure to work with. Your rates are competitive in the market. Overall excellent.
WILLIAM H.The customer service at 1800 is absolutely horrible.
Samantha E.Carolyn is awesome - so accommodating and efficient.
BRIDGET DIANE B.I called a few hours after returning vehicle to see if there were any overage mile fees that would be assessed and there's no way for employees to access this at a later time. I'm waiting for it to get pulled out of my bank account but knowing the full amount before it happens would be very helpful
DONALD K.Great customer service. Equipment availability.
GERARDO H.Everyone at this location was friendly,cooperative, and efficient!
MICHAEL S.Fix your mobile app
David S.Great customer service Free coffee Cold water on a hot day Very pleased with everything. Good music
TEDD ALLEN B.The service was great and lady in the office was amazing
WILLIAM L.Nothing!!!! Carolyn W. Have excellent customer service, Carolyn made my day and she offered me water and my moms, it was about 100 outside. Thanks Carolyn!!!!
DERRICK ALVIN L.Friendly and courteous!
VERONICA V.I drove 22 miles total and when filling the tank upon my return, found I had to add over 4 gallons. I believe it was not totally full when I took it, based on mileage of what would be 5 miles to the gallon. I paid for someone else's gas. Otherwise, everything was excellent.
Ronald S.Very professional
LUCRECIA H.Ruth was fantastic to work with. She was courteous, kind and helpful...Great experience 👍
STACY P.The only downfall to that truck is the back door is very hard to open but once you get it open it's okay.
ALLEN SCOTT B.This place is run by Carolyn who couldn't be a better person. She goes out of her way to help with everything and has the best personality. We are so happy we came here.
Evelyn M.Terrific personnel at site
CHARLES HAMILTON B.The manager was really nice and friendly.
Nadha K.Ms Carolyn is the Best Ever! Thank You
PAUL JEFFERSON S.Your Systems FAILED you and you did not include pertinent data on your web site. The iphone unlock to get the truck did not work. The system said to go to the Aa in the website to unblock the location connection, but it took a call and two persons to find out that there is another block that needed to be disabled. Connecting with you by phone was a long process and your systems were very slow. As a result, my window of time to open the lockbox passed. Your instructions do not mention the back end of the time limit. Your systems did not let me back to the lockbox portion of your site and did not give any indication about why my rental failed. I went to another place to rent in person and THAT place Excelled. Some of the people did ok to excellent but your systems leave a lot to be desired.
DAVID WELDON M.Staff very professional and excellent customer service.
RICHARD R.Amazing service, awesome people, will be using this location in the future!!!
Stephen O.Carolyn W. was WONDERFUL!!
FRANCIS XAVIER G.Everything was perfect! 😊
MARK LUCAS L.the truck share online check-in way too slow and bad response time.
Nick Z.Carolyn was super awesome. Everything went as planned and I had a very nice move.
Max P.Customer service was amazing at this location! I will never go anywhere else when I need a uhaul.
JENNIFER LYNN D.Very friendly staff. No complaints !
ROSEMARY ANN W.Customer service was amazing, very happy 😃
louisa M.