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ZANDRA D
Customer Reviews for All Things Xtreme
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always a good experience.
BRIAN K**Personnel rating: Store was closed (5pm on Saturday) when I dropped off the trailer at the ALL THINGS XTREME location, but I was able to navigate their rear parking area and disconnect trailer with no trouble.
John WThe trailer reserved originally was supposed to be picked up in Chattanooga. They did not have the equipment in Chattanooga so I had to go to Signal Mountain. Once I got there, it was very efficient to get the trailer hooked to my truck and get me on my way.
GLENN LLarry is great. Super friendly and goes outnif his way to help in any way he can.
DAVID CAlways a positive experience. Have rented from here many times.
BRIAN KLarry had me on my way super fast.
THOMAS PConvenient. Easy and fast.
ERIC PIt was a great experience. The service was really good and friendly. This fellow did a great job.
jack dEverything was Great
WILLIS BVery helpful and went above and beyond to help us with this trip. Sooo much better than our Hixson experience! Excellent customer service. Highly recommend this location.
Alan KNo complaints here, this was a great experience!
Marshall FI went to two different locations. The first was an actual U-Haul store where we went through the process and then informed me they didn’t have a trailer for traveling out of state. He sent me to a certified dealer after that, but they didn’t have the trailer he said they did. Luckily, I called U-Haul and they sent me to all things xtreme
Tylor BThe radio does not work.
Gregory NLarry was great!!!
BRADLEY NPerfect
Gregg BClear directions where to park and connect up. Pickup location staff was very helpful and professional. I would highly recommend this crew and location.
Sean CLocation was great; rental was outrageously expensive. Your odometer is off and the end mileage was much more than I actually drove. $1 per mile is highway robbery, especially when your odometer readings are faulty.
Mark SWork with me to return trailer during snow and ice storm.
Phillip R1995 up to 106 this is bullshit I went from the uhaul place to lakeside to rebank and back to uhaul I want my money back
Cynthia PThe mobile checkin process took WAY too long. I will never do it that way in the future unless I have no other option.
Nate HVery pleased with service.
Spencer Ueverything was very smooth, excellent experience
Fred MPrompt and friendly return. Will use again, if we need a vehicle. Assigned labor on this end did a great job, offering to reinstall dresser mirrors, bed frames. Also, had massive truck back up skills.
Frederick BStop smoking in the building.
Steven LNo suggestions at this time.
Joshua KNothing. Best U-Haul staff I ever rented from. Super helpful and accommodating!
Joseph LVery helpful and courteous.
Tony BThe owner was great.
TERRY BWe were told to check in and check out online but the system always said we had no reservations. Check in was done by phone. Check out was done by on site person.
Matthew KThis location and owner was amazing. However when we went to pick up the truck the website was not working at it took us 45 minutes to get the code to unlock the truck. This is on Uhaul NOT this location.
Lucas CVery helpful.
William ROwner is probably one of the nicest people I’ve ever met. Very helpful and was in and out in no time at all. Would definitely recommend renting from here.
Ted SThis survey is only about the location, not about my experience with UHAUL which happened to be awful. I was unable to use the UHAUL app on my Android device. If I had not had an iPhone, I would not have been able to rent the truck. Further, all the photographs required by the application seemed and felt like "hoops" to jump through.
John DService was outstanding!!!
DAVID MEverything was great 👍
TIMOTHY RThis location was great
KARL BThe person who helped me was very friendly and very helpful.
MONTY BThis location was very helpful and convenient. The proprietor went out of his way to help facilitate the drop off.
Madeleine AA very seamless, efficient and pleasant experience.
Ronald PLarry was great and it was an overall good experience. Wonderful to have a Uhaul on Signal Mountain.
marianne sLarry is a great guy from reservation to hooking up the trailer to my truck. Excellent service
Amishkumar P