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Justin H.
Customer Reviews for Allen Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were great to solve our drop off situation, call the main office to change the drop off to this location, Very helpful and accommodating to get us checked out and on our way.
Ken A.Thank you it worked great for us
SARA G. | Overall ExperienceJennifer is very good at her job.Jennifer informed me on everything about renting a uhaul that I needed to know. I would always recommend her and her location
ORLANDA SUE L.If I need storage again, I would go back to Allen’s Storage. ⭐️⭐️⭐️⭐️⭐️
Carla B. | Overall ExperienceThe office manager was so nice and very helpful.
Anthony C. | Overall ExperienceI rented furniture pads but they were not included, we had a blow out dispute not hitting anything. The wait times to call for roadside assistance are very long, and the wait for roadside assistance to replace the tire to arrive was very long as well. Needs improvement on wait times for calls for urgent issues and response time. I also need a refund for furniture pads
Felicia C.The manager was very nice over the phone and very helpful.
DONALD C.3rd time renting here and it has been a great experience every time. Absolutely no complaints.
GUILLERMINA M. | Overall ExperienceThe staff at Allen's were professional and yet made it super easy to not worry about the small details.
JOANNA S.Well lite area to return equipment to after hours. Staff very pleasant. Ample parking to return equipment.
Aaron H.It was quick simple and painless to rent always have used uhaul always will
CHRISTOPHER S.Inside was nice super clean.. floor mats had some dust and dirt particles. Also.. may need to check the tire sensor monitor..it would come on aftr driving an hour go off then back on. Did have full tank of gas so I had returned bck with full tank of gas. We only used for 1 day!
ALEXANDRIA G.Staff was wonderful they were very helpful with idea on how to store our belongings so not to get moldy . They even was helpful in acquiring us the right size u haul
Margaret H. | Overall ExperienceBest storage experience I have ever had. Very friendly staff.
OLIVIA G. | Overall ExperienceThe lady is very kind and professional in her work
VICENTE D. | Overall ExperienceVery friendly staff. Very helpful and always returned my phone calls or emails promptly. Great price!
Joy Z. | Overall ExperienceThe staff is what sold me on this place, will be my go to storage center. I just use them during remodeling and repairs
TRACEY W. | Overall ExperiencePAULA IS A GREAT ASSET TO ALLEN MINI STORAGE, GOOD ATTITUDE AND GREAT PEOPLE SKILLS, OVERALL NICE PERSON. THANK YOU SO MUCH.
Raul G.Excellent customer service
Manuel V.