Customer did not leave a comment.
MICHAEL C
Customer Reviews for Allsafe Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck ran decent, purity strong . The truck providers had smiles and a clean truck waiting for me . After the hand shake I hit the road . And yes I'll be back. Thanks Lonnie and Lynne truck providers at the pick up .
RICHARD MThere was no one there and lots of stuff parked hard tight spot to get in
Shila JVery professional! I was able to walk in without a reservation and complete my transaction on the spot 100% recommended P
LEO DThey are the BEST! Thank you for everything -we will be back!
MUSTAFA YFriendly staff, very knowledgeable about best routes and transit ways. Super easy check out and return. Will use again for sure!
Ivey Wthe staff at the facility were friendly and professional and despite a challenging technical outage the process was smooth and easy
FRANCES MThe UHaul app is still awful. It's a webapp experience that's buggy and horrible. Also, what good is pre-check in when you have to do the whole license and headshot business as well? Awful.
Daniel Ohighly recommended, really helpful guys. wish you all the best for your business.
HAMAD AMy experience was excellent the customer service was exceptionally well and the agent was very courteous very professional very polite. I would love renting a U-Haul from this location at any given time yes I would recommend family and friends to this location because of the professionalism there they provide. Always smiling greet you with an acceptable heart. With the kindness and professionalism that they show there they need to have a raise on their paycheck or some type of accommodations. Please tell them I said thank you very much
REGINA SThis is my favorite place. The staff is kind efficient and I feel like a true customer!!!
Craig VExcellent and prompt service-very easy to drop off the truck!
Richard LThe owners are very friendly and go out of their way to make sure everything goes smoothly. We have used them twice now. We’ll be back when the need arises
BETSEY AThe service was EXCELLENT. They went above and beyond from start to finish. I have never had such good service. THANK YOU!
DAVID LGreat customer service and super friendly!!
JOHN RThe two people at the desk were exceptionally friendly and cool, which is the reason I am taking time to answer this. I am sorry I unfortunately did not get their names, but they deserve recognition. I picked up on March 8th at approximately 9:15 in the morning.
JASON CThe family runs a clean and efficient office at this location. We have rented vehicles twice at this location, and each time our expectations were exceeded. It is a joy doing business with them. Highly recommend!
LYNN AExcellent service and overall experience! Made my move a lot smoother.
SIMONE NBest U-Haul experience I have ever had...amazing!
Joseph FNothing, you're doing GREAT!
WENDELL TPrompt, friendly, knowledgeable--the service could not have been better. The only way to improve would be to clone this site and the agent.
JERRY JNothing I can think of…
MICHAEL CThe owners/ customer service/ vehicles were phenomenal.
ROSS CNot a single thing thank you for excellent service
RAYMOND CWe had difficulty locating the key pickup box and location for dropping off key.
Alexandra MHave more help at the front desk especially in the mornings.
JEANNIE LHard to improve Great service
RAYMOND CVery friendly staff! Keep it up!
JAIROSKI PThe guy behind the counter was super friendly and energetic, even running to get the van ready faster.
JACOB BBeen Here twice and both times the young man has been very helpful.
LUIS CNothing everything was the best service ever I rent 1 time a year to sell at train show thanks steve
STEVEN RTop notch!! Customers services was outstanding the gentleman whom help with my rental processes was very professional and knowledgeable with his products.
ARON GThey are so awesome! It was nice doing business with them. Smiling faces goes a long way.
Malaea LFast and easy drop off. Convenient location.
PATRICK RThe staff at this location are very polite and helpful. I rented a truck for a one way trip over 400 miles and they provided me with the vehicle in best condition. I feel bad for not getting their names:( I will definitely recommend this location!!
Rui BHaving a better communication option while staff is on lunch break. We went to do mobile check in and the uhaul assigned to us was not available. We had to wait an hour to get a U-Haul.
Daniel BLonnie and Lynn Lewis are some of the nicest people anyone can meet. They went way above and beyond to help me with the original rental. I would definitely rent from them again. 10 Stars!
REX MExcellent, friendly service. Exceeded my expectations.
AMY DKatie was friendly and beautiful inside and out.
JEROME WGood customer service
CHEUK TFriendly and fast service!
ALAIN AFriendly well run highly recommend!
Cynthia HExcellent prompt and courteous customer service
THANH PNothing at this time. Check in and check out was fast and friendly.
ALAIN AI am old and not too tech savvy, but it took over an hour with the help of a very nice assistance, Natasha to do the initial sign in over the phone. Then having someone else to pick up a call from an unknown company (that’s U-Haul) to verify who I am is bullshit.
Barry SAlways great service at this location!
ARTURO PExcellent customer service at location.
ALVARO RLee and Lonnie are terrific. Easy pickup and dropoff on-site. No extra computer or phone keypad work needed. Just a phone call!
JON SSmall/tight entrance if you're driving a moving vehicle but the helpful and friendly service with a sense of humor more than made up for it! Grateful and appreciative of their help!
NATALIE QFantastic, friendly service
SCOTT PLonnie and Lynn were absolute professionals —friendly, accommodating, and helpful throughout the entire process. I'm grateful for their excellent service."
Ganzorig PThe lovely couple who run this location were extremely helpful and super attentive. They went above and beyond to make sure everything went smoothly. I will be using this location exclusively from now on for all my uhaul needs!
ALEXANDER Rthe staff was super friendly. check-in and check-out was very quick. using the on-line check in was easy and efficient.
Aaron RStaff were extremely friendly and helpful.
Albert TExcellent customer service. Extremely polite and friendly staff
Brad WVery friendly and considerate when renting a truck from this location. They will do everything to help you.
Stephen TThe uhaul app glitched when we were both getting and returning the truck. Just please make improvements for the self-check in/out of vehicles! Otherwise, it was great!
Maile SEverything was Great.
Colin WWe're so happy with the service at this U-Haul location. It's worth going out of our way for and such a nice experience.
ARTURO PNo criticism, just gratefulness. Bless and thanks
Stacey RNothing. Amazing customer service and great experience!
Max HThe pickup process was easy and efficient. The owners injected enthusiasm and positivity into the start of a long day, and you just need that kind of energy on the front end!
DEBON CIt was really easy to rent from and return to Uhaul here. The office people are super friendly and helpful! Very clean place and truck!!!
Jeannie LManagement and staff at this location are the absolute best in the business. Been renting from U-Haul for the past 18 years for all my military moves and U-Haul stands to gain a lot by how management and staff at this location operate. Digging back to my studies for my Master's in Business Administration, this location is text book what any location should be modeling themselves after.
William YExcellent Customer service 👏
Laurence BLynn and Lonnie are the best!
Matthew OThe people that work here are an absolute treasure and they treat you like family.
Ramon VPeople working there are the nicest I've seen in a long time. 5 Stars for the 2 People we dealt with.
michael gNothing.
James FI was charged for two dolly’s but they were not in the truck!!! I need a reimbursement. Made my move harder than expected. The truck had many maintenance lights on the dashboard and the truck was given to me with very low fuel. Over all would not recommend this place .
Ana PThey were amazing and easy
Tony ZNothing! Lonnie, Lynn, and rest of the staff were very friendly, a delight to work with. The whole place was clean and a great location. Easy to pick up and return. Thank you!
Taavi SThis was by far the best U Haul experience that I've ever had! The team was friendly, courteous and worked with me to ensure a seamless pick up and drop off. I highly recommend them, and will certainly be using their services in the future.
Matthew CVery friendly staff. Best customer service I have ever experienced!!
Alana A