Customer Reviews for Alma Ace Hardware & Storage
(U-Haul Neighborhood Dealer)

15 reviews

1700 Wright Ave   Alma, MI 48801

(989) 463-6326

Location Hours

  • Mon-Sun: 9 am - 4:30 pm

Services at this Location:

Contact Us

(989) 463-6326

1700 Wright Ave
Alma, MI 48801

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 4:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I returned the trailer I used within the allotted time I requested it for and was charged bc the store closed prior. This was never mentioned even after I verified their hours and said I would be back around the time they're closing and he stated, that's fine I'll check it in in the morning. So my fee went from 35 to 69?! Complete horse shit.

JOSHUA RAY C. 
Rating:
3.0

Customer did not leave a comment.

Katie H. 
Rating:
3.0

A long drive for not the trailer I had reserved. I'm glad we could still get something.

Deanna A. 
Rating:
2.0

The staff did not know how to check in the equipment at the time of return. This resulted in UHaul calling me asking where I was with the equipment.

Bryan G. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
4.0

Customer did not leave a comment.

TAYLOR P. 
Rating:
3.0

Even though I placed my order 1-2 months in advance the day before my pickup I was informed a truck the size I reserved was not available and I needed to drive 30 miles farther to pickup the next size larger truck. I would have expected better service since my request was no short notice.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

Kelly T. 
Rating:
4.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Ashley R. 
Rating:
4.0

Customer did not leave a comment.

Harley S. 
Rating:
3.0

Customer did not leave a comment.

Theresa S. 
Rating:
5.0

Cowboy that helped us was amazing with his customer service! Awesome, thanks again.

robbie H. 
Rating:
1.0

Staff did not know how to process my order. Took 30 minutes to check me out, which made me late,

Jeff A. 
Rating:
4.0

This was the first day this store was open for business and they were not well trained on how to handle U-Haul orders. We tried on-line but system kept on crashing and the Customer Service people were of no help. They contacted their local rep who was able to get the order processed and the access code for the key lock box. Truck was available, clean and gassed up.

Stuart S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

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