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TROY C
Customer Reviews for Almands Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropped off when they were closed
Aaron BAll went well
GERALD HGreat customer service!
Chad PAn enjoyable experience from beginning to end. The agent, Tammy was very personable and professional, she knew her business, giving helpful advice but in no ways trying to push something unneeded rather suggestions that were helpful. The truck was ready to go when I got there. Highly recommended.
TRACEY HGreat service, quick and efficient!!! Thank you
SABRENA STammy Almand was super friendly and took the time to check for the best rate for the rental! Superb customer service!
RENITA Mmoving can be hectic maybe have water or coffee available.
JOSEPH PNothing always been nice there
Ronnie VGreat customer service. Sweetest lady. I think her name was Tammy, I could be wrong, she was wonderful. She was the only person in the office. Will def be using this place again keep up the great work!!! Def recommend to my friends!
WENDI BThe app is practically non. It took more than a half hour to actually pick the vehicle up.
Jeff PGreat experience overall! Excellent customer service.
Lacye WGreat service and nice people
Edgar HFast easy return
Jeffrey JThe owner went above and beyond all she could in providing excellent customer service! She knew her business and made this an incredible experience. I highly recommend this location.
claudia sDrop off was quick & easy.
Charles TOpened earlier than posted hours, came out to my car so I didn’t even have to get out to find where to leave the trailer. They completed my check-in very quickly. Large, level parking lot with easy entry/ exit. Couldn’t have been quicker or easier.
William SYou already have excellent customer service!!
Sylvia MGreat people
Chris BAbsolutely nothing, the customer service is great, always friendly. I'm a repeat customer and recommend it to anyone that needs a trailer!
NIck MTammy is not only professional, courteous, prompt and reliable, but she literally went the extra mile in helping me with my complicated logistical challenges by personally driving me in her POV 40 miles to pick up a truck! How often do you encounter service like that?
GEORGE PTammy was absolutely wonderful to deal with! This was my first rental and she made the process so smooth. She was always available for any questions that I had. I would DEFINITELY recommend this location for any of your rental needs!
Mark CI would like to take time on my survey to address the one star rating that was given to my location. I did not have reservations or expected ins for that particular day. The customer returned his UHaul 2 days early,. I take great pride in my business & yes, sometimes I have to leave early or close for the day to take care of personal business because I am the only one here since my husband’s passing. We don’t know what others are going through in life, please be kind.
TAMMY ANo person to talk too. closed at 11:00 am on a Tues not a place I would want to do business with. Very disappointing that this is a UHaul place of business
paul rSo kind and helpful , so welcoming , they treat you like family, the Lufkin unloading helpers were awesome fast strong just marvelous.
Edwin CNothing, you are already perfect!
Lionel SGood
KATHLEEN RVery helpful, quick transaction.
Robert PThe experience was so pleasant and refreshing someone that is very confident and efficient the equipment was very clean the procedure was seamless and I’ll be back
STEPHEN YGreat uhaul and clean. No problems.
david mNothing! It was a great experience.
david mTammy was respectful, provided excellent customer service while I was picking up the trailer I rented, gave all the information needed to pick up and drop off the trailer, and recommended this location to all who needed to rent a UHAUL.
Marilyn GWhen I move back to California I will be using this location.
Tomas RTammy is very customer service oriented and super nice to deal with. I’ll use Almands every time.
Jay P