I couldn't check in at 8am to get my uhaul. The store had checked me but did not leave instructions on how to get the keys. I had to wait an hour until they open to get the key. That hour cost me $150 and time for the moving team I order they were just waiting there. I had to move majority things by myself because of there error.
Micheal D.
Customer Reviews for Almeda Postal Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing your the best
lashanti W.Great experience
Jerry P.The owner was great
Malcolm P.Great customer service, definitely will use this location again
Russell M.Worst experience, regional mgr Tony Sasso was a joke. Customer service useless. Would never recommend Uhaul to family and friends!
Sylvia G.Drop off location was changed from original location.
CRAIG G.No improvement needed
MANUEL RAMON G.Good customer service! The ladies are very polite and very respectful.
ZANDRA O.Very nice and courteous.
RUBEN SAMUEL JR D.She was very helpful and friendly and went above n beyond!
Heather R.When the original drop off location was closed for NYE hours, the staff at the Almeda postal center graciously allowed us to return the equipment to her. The drop off process was very quick and painless.
jamuma B.I did not sign up for “safe move†but got charged for it.
MICHAEL I.Make the prices affordable for the miles driven. Besides that, great service.
Javier F.It was a very pleasant experience. No complaints.I wish I could remember the worker's name because she made the experience great.
Timothy H.no words
Dawika S.Equipment are staged in a business parking lot. I was lucky that I dropped off the equipment on a weekday and in the moor morning. No traffic. If anytime later, possible difficulty to park equipment due to vehicles parked in parking spaces. Could have been worse, if I arrived at business center during rush hour.
Noel C.Very nice and accommodating!
John L.Fast an friendly
Trevor C.Stop sending so many emails
Glen M.It took us over a hour to check in our truck over the phone. The location we picked it up from was closed on Saturday because it was the memorial weekend. The windshield wipers were worn. We had to make stops to clean them. With the corona virus, we were not informed/told if the truck was sanitized from the last use. The drop off location didn't have a sign indicating that it was closed for the holiday weekend.
anna G.Horrible service. And over charges for everything! Picked up the truck at 1pm on 4/1/20 returned it 4/2/20 at 11am ! Less than 24 hours and charged me for 2 days!!!!!!!
Jacob S.Store has birds caged near the door, it smelled and was dirty. Equipment had issues with the lights and external magnetic lights had to be used. If I had the time I would have gone elsewhere.
James P.Nothing
Jose S.I rented a 12'x6' trailer for a local move. When I got the trailer I noticed the trailer hitch/tongue was bent out twisted. The UHaul rep noticed it as well. We hooked the traile and hand tightened the knob. When I got home I further tightened it a couple of clicks with channel locks. During use the trailer didn't feel right but just assumed it was because it was empty. When I would hit a bump the hitch would rattle like it was loose but never checked to see if it was. When I returned the trailer I found the knob to be loose and was not even hand tight. It freely turned with zero effort to loosen it up to remove. After seeing that my instinct was dead on. The hitch was loose and moving up and down but not enough to come uncoupled. This trailer needs to be removed from service until the coupling assembly can be replaced. This could have been an ugly situation if it had loosened to the point it came uncoupled. The trailer number is RV 6092 A.
Eldon C.Don't plan on using u-haul any more I'll rather Hertz
barbara T.The woman who helped me check out was very kind, she helped me attach the trailer to my truck and explained what all the chains and straps were for. The equipment was in great condition, it was easy to load up the car and secure it down. The lights worked, all the chains and rubber grommets were there and in good shape, the tires looked solid and overall there were no issues with the trailer. I would definitely return here next time I need a car trailer.
Caleb P.Everything is working just fine. Office could and should be more neat and organized and the clerk is doing too many customers at 1 time.
Ernest M.great customer service!
alexander G.Nothing. Everything was fine.
Debora P.Great customer service
Jose G.The lady was so helpful and efficient! I highly recommend this store for rental
Christopher J.Very nice customer service
Mark V.I prefer to Deal with a U-Haul Store
Richard W.I didn't get the sweet lady that runs the place, name. She was sweet from the beginning and made us feel so comfortable there. I'm glad we decided on this place to rent the U-Haul from.
Gary C.Nothing Theresa was great!
Michael O.This location could use more inventory. All locations could usevmore 1 way units available.
TERRY C.More expensive than I expected
Florentina S.Better customer service.
Emmanuel V.This location was closed but they made it easy to make the drop with their lock box.
Joseph G.Identify location better as a u haul outlet.
robert S.The staff was very friendly and prompt with processing the contract. They don't provide any assistance or equipment to make hookup connection of trailer to truck. You are on your own lifting the trailer on your hitch.
RONNIE P.Once you sign the paperwork, it up to you to hook-up. and check out. Had no knowledge of condition of trailer. Will not pick up from this location again.
Dennis E.Teresa, was very helpful A+
gabe G.More Equipment and better accessories!!
Ronald B.Great, Great, Great service and highly professional.
ken G.U-Haul Signage could be better. It wasn't easy to spot from the street.
Daniel L.Nothing
Mark W.The sales lady was great and very helpful.
ADRIANA L.