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Quality P
Customer Reviews for Almeda Postal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up the great work
DIONA HNot much, Teresa is great
MARIO RWas not a safe place/area.
ADAM MThe back of truck was not clean and cab smelled like cat urine. I was charged some 4weird fuel charge... how can I be charged extra for fuel if I am picking up?
JEFFERSON JThe office was closed. There wasn’t like clear directions as to where to park. But over all it was good. I just parked next to a U-Haul.
MANUEL RVery easy process and no issues.
JOSE GSo you charge me 120 dollars for taking dolly that wasn’t in the truck then you charge me 7 dollars for the dolly that never existed for 2 days of rental I brought truck back same day you say brought following day This is wrong
Jawana HVery friendly customer service
CATHERENE ANo issues at all. Teresa is very helpful and knowledable.
PAUL GEasy drop off!
Lora GThe entire experience was seamless and customer service was great ..she was awesome.
Marcus JLocation is very convenient. Great customer!
ANGELA KThe service provider was excellent. She explained everything to me, she was very courteous and very knowledgeable about what she was doing The truck was clean and ready to go. The truck drove very well and was more than enough for him for what we needed. I have used U-Haul in the past and I will continue to use them when I need a trailer or a moving truck. Thank you so much for everything.
roy rI would like to say that Teresa at Alameda Postal is great! She goes above and beyond to please her customers and makes all feel welcomed and very efficient with her business. Thank you Teresa for all that you do 💞
Vicky BThe Lady that assisted me was Professional, Nice, and Knowledgeable. She was very patient and explained everything so that I could understand.
anna hTeresa is so professional and personnable.I would recommend her location for all needs. Thank you Teresa
Vicky BFriendly staff. I had to clean out the back of the truck was extremely dirty and the opened blankets smelled.
Gail PZero
Mario RMake sure tires are properly aired or have air available at premise
Jeremy GI have a concern. We did not request the Safe Move insurance ($15). Also, the total charge from the receipt was $75.03 but my card was charged $81.12 (Contract #98211440). The total charge should have been $60.03 minus the insurance. Thank you, Joel Lockett 281-678-1996
Joel LAppreciate the service I received
Fernando dGreat
Cora WThey charged me for moving pads that weren't on the truck
Hattie FAlways love renting from Mrs. Theresa never a bad experience… Will definitely be renting again.
Lalionee ABetter tie down ratchets for car hauler.
JESUS SI ordered dolly’s and blankets and didn’t receive them and got charged anyway.
Melissa sDon’t need to improve anything the sales person was very knowledgeable my next visit I’ll be getting the next size up from a 15’
MICHAEL WExcellent service and great experience
ROGELIO LYour employees made this rental a very stressless and helpful transaction. Thank you.
ROGELIO LAfter calling this location to tell her that I would be just two hours late from dropping off my Uhaul, I was assured that would be fine. I then asked what the charge was and she said just look at your email. I never received an email. Of course, I was in the process of moving and relocating from another city so I hurried up to finish and have the Uhaul returned. She charged me an additional day which I told her I didn't need. I would like someone to contact me from customer service because I was charged an additional $94 for this Uhaul. This is poor customer service because I called this location multiple times and communicated that I couldn't afford extra charges. I understand a charge for any additional mileage but not for an additional day. I can be called at 726-444-7184
Ashley FSure. You cannot pick up your reserved truck until 9am, but the people were wonderful to work with, we felt comfortable. We would rent a truck from this place again.
Drew NI had to move multiple vehicles around for the person to park the one i rented to be serviced and my discount wasn't applied nor was the deposit removed
Philip HBest service I have received
jackie fThe lady who helped us.. Teresa I think? Was very friendly and personable. She hooked everything up for us no problem and was very efficient and helpful through the whole process.
Alexa TThe only thing is that I had to unmount the trailer from my hitch.
Johnny TN/A
Qwintira TDisrespectful workers and unorganized.
Ebony CEverything went smooth .
Lorenza EHard to locate, minimally staffed.
Robert RVery nice experience in delivering the equipment with very friendly attitude and fast service.
AMADOR JNothing, the customer service was exceptional. Merchant very knowledgeable and very professional. Equipment worked great. Wonderful experience.
Mark JGreat people very polite and helped with everything
Ricky HThis is the BEST U-HAUL PLACE EVERY. MS. TERESA IS AN AWESOME WOMAN SHE HAS THE BEST CUSTOMER SERVICE I HAVE EVER CAME ACROSS IN HOUSTON AND VERY FUNNY SHE TREATS HER CUSTOMER WITH DIGNITY AND PRIDE THE WAY CUSTOMERS SHOULD BE TREATED I WOULD RECOMMEND HER PLACE TO ANYBODY NOT ONLY IS SHE A U-HAUL PLACE BUT SHE ALSO IS A MAILBOX PLACE KEEP DOING WHAT YOU'RE DOING MS TERESA THUMBS UP!!👍👍👍👍
SCOOBY FThey charged me for gas. When I had already put gas in The Uhaul. She states The gas wasn't were it was supposed to be. Will not come back.
Hans PN/a
Oscar CPlease show me where I missed the instructions regarding when to return the key. I returned it prior to taking pictures and the truck was locked.
Erica ANothing but keep the customer service I received it was professional
Odis RI couldn't check in at 8am to get my uhaul. The store had checked me but did not leave instructions on how to get the keys. I had to wait an hour until they open to get the key. That hour cost me $150 and time for the moving team I order they were just waiting there. I had to move majority things by myself because of there error.
Micheal DNothing your the best
lashanti wGreat experience
Jerry PThe owner was great
Malcolm PGreat customer service, definitely will use this location again
Russell MWorst experience, regional mgr Tony Sasso was a joke. Customer service useless. Would never recommend Uhaul to family and friends!
Sylvia G