Customer Reviews for Almeda Postal Center
(U-Haul Neighborhood Dealer)

133 reviews

10592 Fuqua St Ste A   Houston, TX 77089
(Located at Fuqua & Beamer Rd)

(281) 484-3261

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–3 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(281) 484-3261

10592 Fuqua St Ste A
Houston, TX 77089
(Located at Fuqua & Beamer Rd)

Services at this Location:

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–3 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Don't need to improve anything the sales person was very knowledgeable my next visit I'll be getting the next size up from a 15'

MICHAEL WILHELM H. 
Rating:
5.0

Customer did not leave a comment.

EBONE M. 
Rating:
5.0

Excellent service and great experience

ROGELIO L. 
Rating:
5.0

Your employees made this rental a very stressless and helpful transaction. Thank you.

ROGELIO L. 
Rating:
1.0

After calling this location to tell her that I would be just two hours late from dropping off my Uhaul, I was assured that would be fine. I then asked what the charge was and she said just look at your email. I never received an email. Of course, I was in the process of moving and relocating from another city so I hurried up to finish and have the Uhaul returned. She charged me an additional day which I told her I didn't need. I would like someone to contact me from customer service because I was charged an additional $94 for this Uhaul. This is poor customer service because I called this location multiple times and communicated that I couldn't afford extra charges. I understand a charge for any additional mileage but not for an additional day. I can be called at 726-444-7184

Ashley F. 
Rating:
5.0

Sure. You cannot pick up your reserved truck until 9am, but the people were wonderful to work with, we felt comfortable. We would rent a truck from this place again.

Drew N. 
Rating:
2.0

I had to move multiple vehicles around for the person to park the one i rented to be serviced and my discount wasn't applied nor was the deposit removed

Philip H. 
Rating:
5.0

Best service I have received

jackie F. 
Rating:
5.0

Customer did not leave a comment.

ARIANA S. 
Rating:
5.0

Customer did not leave a comment.

james O. 
Rating:
5.0

The lady who helped us.. Teresa I think? Was very friendly and personable. She hooked everything up for us no problem and was very efficient and helpful through the whole process.

Alexa T. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

The only thing is that I had to unmount the trailer from my hitch.

Johnny T. 
Rating:
5.0

Customer did not leave a comment.

Karen N. 
Rating:
5.0

Customer did not leave a comment.

Doris B. 
Rating:
5.0

N/A

Qwintira T. 
Rating:
1.0

Disrespectful workers and unorganized.

Ebony C. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Israel R. 
Rating:
5.0

Customer did not leave a comment.

Alfonso M. 
Rating:
5.0

Everything went smooth .

Lorenza E. 
Rating:
1.0

Hard to locate, minimally staffed.

Robert R. 
Rating:
3.0

Customer did not leave a comment.

Hernan C. 
Rating:
5.0

Very nice experience in delivering the equipment with very friendly attitude and fast service.

AMADOR J. 
Rating:
5.0

Nothing, the customer service was exceptional. Merchant very knowledgeable and very professional. Equipment worked great. Wonderful experience.

Mark J. 
Rating:
5.0

Great people very polite and helped with everything

Ricky H. 
Rating:
5.0

Customer did not leave a comment.

SHERRI P. 
Rating:
4.0

Customer did not leave a comment.

Carl W. 
Rating:
5.0

This is the BEST U-HAUL PLACE EVERY. MS. TERESA IS AN AWESOME WOMAN SHE HAS THE BEST CUSTOMER SERVICE I HAVE EVER CAME ACROSS IN HOUSTON AND VERY FUNNY SHE TREATS HER CUSTOMER WITH DIGNITY AND PRIDE THE WAY CUSTOMERS SHOULD BE TREATED I WOULD RECOMMEND HER PLACE TO ANYBODY NOT ONLY IS SHE A U-HAUL PLACE BUT SHE ALSO IS A MAILBOX PLACE KEEP DOING WHAT YOU'RE DOING MS TERESA THUMBS UP!!👍👍👍👍

SCOOBY F. 
Rating:
2.0

They charged me for gas. When I had already put gas in The Uhaul. She states The gas wasn't were it was supposed to be. Will not come back.

Hans P. 
Rating:
5.0

Customer did not leave a comment.

Tammy B. 
Rating:
5.0

Customer did not leave a comment.

DIANA P. 
Rating:
5.0

Customer did not leave a comment.

Edgardo S. 
Rating:
5.0

N/a

Oscar C. 
Rating:
5.0

Please show me where I missed the instructions regarding when to return the key. I returned it prior to taking pictures and the truck was locked.

Erica A. 
Rating:
5.0

Customer did not leave a comment.

NELSON C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Nothing but keep the customer service I received it was professional

Odis R. 
Rating:
1.0

I couldn't check in at 8am to get my uhaul. The store had checked me but did not leave instructions on how to get the keys. I had to wait an hour until they open to get the key. That hour cost me $150 and time for the moving team I order they were just waiting there. I had to move majority things by myself because of there error.

Micheal D. 
Rating:
5.0

Nothing your the best

lashanti W. 
Rating:
5.0

Great experience

Jerry P. 
Rating:
5.0

Customer did not leave a comment.

crystal C. 
Rating:
5.0

The owner was great

Malcolm P. 
Rating:
5.0

Great customer service, definitely will use this location again

Russell M. 
Rating:
1.0

Worst experience, regional mgr Tony Sasso was a joke. Customer service useless. Would never recommend Uhaul to family and friends!

Sylvia G. 
Rating:
5.0

Customer did not leave a comment.

JOSE H. 
Rating:
3.0

Drop off location was changed from original location.

CRAIG G. 
Rating:
5.0

No improvement needed

MANUEL RAMON G. 
Rating:
5.0

Good customer service! The ladies are very polite and very respectful.

ZANDRA O. 
Rating:
5.0

Very nice and courteous.

RUBEN SAMUEL JR D. 
Rating:
1.0

Customer did not leave a comment.

LONG V. 
Rating:
5.0

Customer did not leave a comment.

Jonathan R. 
Rating:
5.0

Customer did not leave a comment.

Coutney H. 
Rating:
5.0

Customer did not leave a comment.

FLor A. 
Rating:
5.0

She was very helpful and friendly and went above n beyond!

Heather R. 
Rating:
5.0

When the original drop off location was closed for NYE hours, the staff at the Almeda postal center graciously allowed us to return the equipment to her. The drop off process was very quick and painless.

jamuma B. 
Rating:
5.0

Customer did not leave a comment.

DEREK BENARD O. 
Rating:
4.0

Customer did not leave a comment.

Brodrick R. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
3.0

I did not sign up for “safe move” but got charged for it.

MICHAEL I. 
Rating:
5.0

Make the prices affordable for the miles driven. Besides that, great service.

Javier F. 
Rating:
4.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

It was a very pleasant experience. No complaints.I wish I could remember the worker's name because she made the experience great.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

JUDE E. 
Rating:
3.0

no words

Dawika S. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
4.0

Equipment are staged in a business parking lot. I was lucky that I dropped off the equipment on a weekday and in the moor morning. No traffic. If anytime later, possible difficulty to park equipment due to vehicles parked in parking spaces. Could have been worse, if I arrived at business center during rush hour.

Noel C. 
Rating:
5.0

Very nice and accommodating!

John L. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Mario Q. 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Sandra M. 
Rating:
5.0

Fast an friendly

Trevor C. 
Rating:
3.0

Customer did not leave a comment.

Floyd P. 
Rating:
4.0

Stop sending so many emails

Glen M. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
3.0

It took us over a hour to check in our truck over the phone. The location we picked it up from was closed on Saturday because it was the memorial weekend. The windshield wipers were worn. We had to make stops to clean them. With the corona virus, we were not informed/told if the truck was sanitized from the last use. The drop off location didn't have a sign indicating that it was closed for the holiday weekend.

anna G. 
Rating:
5.0

Customer did not leave a comment.

Sergio T. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

Customer did not leave a comment.

Byron M. 
Rating:
1.0

Horrible service. And over charges for everything! Picked up the truck at 1pm on 4/1/20 returned it 4/2/20 at 11am ! Less than 24 hours and charged me for 2 days!!!!!!!

Jacob S. 
Rating:
1.0

Store has birds caged near the door, it smelled and was dirty. Equipment had issues with the lights and external magnetic lights had to be used. If I had the time I would have gone elsewhere.

James P. 
Rating:
3.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Nothing

Jose S. 
Rating:
4.0

I rented a 12'x6' trailer for a local move. When I got the trailer I noticed the trailer hitch/tongue was bent out twisted. The UHaul rep noticed it as well. We hooked the traile and hand tightened the knob. When I got home I further tightened it a couple of clicks with channel locks. During use the trailer didn't feel right but just assumed it was because it was empty. When I would hit a bump the hitch would rattle like it was loose but never checked to see if it was. When I returned the trailer I found the knob to be loose and was not even hand tight. It freely turned with zero effort to loosen it up to remove. After seeing that my instinct was dead on. The hitch was loose and moving up and down but not enough to come uncoupled. This trailer needs to be removed from service until the coupling assembly can be replaced. This could have been an ugly situation if it had loosened to the point it came uncoupled. The trailer number is RV 6092 A.

Eldon C. 
Rating:
1.0

Don't plan on using u-haul any more I'll rather Hertz

barbara T. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
3.0

Customer did not leave a comment.

yvonne B. 
Rating:
3.0

Customer did not leave a comment.

Pamella H. 
Rating:
5.0

Customer did not leave a comment.

Jean O. 
Rating:
5.0

The woman who helped me check out was very kind, she helped me attach the trailer to my truck and explained what all the chains and straps were for. The equipment was in great condition, it was easy to load up the car and secure it down. The lights worked, all the chains and rubber grommets were there and in good shape, the tires looked solid and overall there were no issues with the trailer. I would definitely return here next time I need a car trailer.

Caleb P. 
Rating:
3.0

Everything is working just fine. Office could and should be more neat and organized and the clerk is doing too many customers at 1 time.

Ernest M. 
Rating:
5.0

Customer did not leave a comment.

JAIME G. 
Rating:
3.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

great customer service!

alexander G. 
Rating:
5.0

Nothing. Everything was fine.

Debora P. 
Rating:
5.0

Great customer service

Jose G. 
Rating:
5.0

The lady was so helpful and efficient! I highly recommend this store for rental

Christopher J. 
No reviews have been submitted for this location.

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