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SANDRA W
Customer Reviews for Almighty Printing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
nothing the Uhaul host were really good and their customer service was outstanding.
VINCENT DEverything I did to coordinate a 45' bus for an autotransport trailer was useless. I was never made aware of the individual was going to not be there at 1000 to 1030. In fact, he never acknowledged me when I was there as his wife ran everything except was physically unable to open the back gate. I literally with the help of the mechanic next door did everything to leave. So much for Uhaul having to install the trailer for liability!
Art CBrenda did a great job checking me in and out. Highly recommended.
LEWIS OVery friendly nice drop off location
KEVIN PVery nice and professional and was very affordable
JOSHUA WWe just dropped it off.
Joseph FI wasnt even sure this was a uhaul location. It seems sketchy at best.
Dennis NBoth locations were very helpful. They helped hookup when I rented it in Bushnell, Fl. 33513 and they helped unhook when I returned it in Lake Wales Fl. 33859. Very friendly and quality people at both locations took the time to make sure I was informed and satisfied with my experience! Thank You!
Richard GUpon picking up my U-Haul I explain I wanted to drop it off on 27 in Lake Wells. When I went to drop it off the app state I was supposed to now drop it off in Bartow. I called U-Haul. The gentleman who picked up told me they had a location I’m all the way from where already was but instead it was 12 extra miles away. When I get there there’s no one to open the gate. There’s nowhere to drop off the U-Haul with the follow the direction within the map it added an extra 12 miles to my mike to the mileage on the U-Haul that you guys charge me for The gates was locked at the location. There’s not efficient lighting lucky for us there with some random gentleman leaving that the other side of the build the compound where he shares with the U-Haul guy and he happened to open the gate so I can pull in after standing there for a couple of minutes trying to figure out how and where I’m supposed to drop off this U-Haul? No I do not care for this location. I was not happy with my experience and that extra 12 miles I had to drive. I shouldn’t have been charge for it
Darlie DBe sure to check with them early as their hours are a little limited I think.
DUANE Dfine, Thank you
ROGER HMy stepdaughter's Card was charged 232 I was told by the guy on the phone he would credit back the 170 and haven't seen it credited back to her account as was told. I will NOT ever use Uhaul again this was the worst place to do business with. POOR Customer SERVICE !
Christopher SVery friendly and helpful people
Scott HVery nice people
Scott HWhat a great business host; took care of my moving needs. I will return for service when needed.
David HVery helpful person, I had trouble backing up & the guy asked if I needed help.
Sonya SWhen I dropped off the trailer I specifically asked if she needed anything from me and I was told no. Several days later I received several emails indicating that I never returned the trailer, the agent promised to follow up with me and never did, weeks later a received ANOTHER email stating that I didn’t return the trailer. I have a feeling this will come back and bite me in my ass in the form of a letter requesting payment for a trailer.
Nathlyn HWonderful service! Will use them next time around !🦩
BARBARA CThere was a syrup bottle and syrup all over the back of the uhual... We didn't notice it till we started loading our stuff and got syrup on the bottom of all my furniture and mattress
ANGELICIA Fperfect
DAVID KStaff is knowledgeable and friendly the clean place was great and everything was super 100% recommended
TOMAS LI liked your trailer with the effortless ramp to activate it
Roger GVery friendly, great service much better than the service I received from the rental location. thank you Almighty!!
Roger SGreat service!
Christopher MThis was great! The whole thing! Love love love the mobile pickup and return!!!
Debra EDifficult trying to find the rental desk bc the signs pointed to a non existent doorway. Owner of the business moved the truck out and pointed to the auto transport. He did not show me how to hitch it to the truck which for me was ok bc I have hitched them to the trucks before many times. I pointed out possible damage areas that were not marked and he just said it's ok bc I have the insurance and no need to write it down. After.loading truck and driving less than a tenth of a mile one of the tires blew. Roadside assistance came out to repair it causing a 3 hour delay in my trip. The outer tire had little tread and the inner tire was very low on air. After replacing the tire and adding air to the inner tire the other side appeared low. I did not have any additional tire issues with driver side but they still seemed low on air when I dropped it off. Also someone unlatched the interior engine hood.. the panel inside the truck that covers the engine.. I noticed the truck seemed really loud inside when driving. Halfway thru the trip I noticed that 2 of the latches were undone and the cover was partially off. I fixed that myself and it finally was quiet. I have rented many trucks from uhaul in the past and this is by far the worst experience I have had with these trucks.
Jacob SReally happy with everything..
fredric tGreat service. Everything went well. Nice and smooth
Roch PVery nice guy t work with! Thanks so much.
Eric sI made a reservation for a trailer in Sebring Fl in January 2019 to pick up a 4x8 trailer to head north in May 2019. The day that I was supposed to pick it up I called the u-haul location to pick the trailer up. They did not have one available. They recommended that I call u-haul , which I did! They wanted me to travel to Fort Myers to pick a trailer up. I was getting a little agitated about this time. I told the lady that it was to far to travel (approx 1 1/2 hrs) . She continued to search and found one in Lake Wales for me which was on a 1/2 hr drive. The question that I have is what’s the advantage of reserving a vehicle? The only advantage that I see it locks in the price. Another issue that I see with u-haul is the wait time on the phone to speak with an associate, a 1/2 hr to 3/4 hr wait on the phone is way to long!
Russell BNothing!!! Customer service was awesome!!
Ricardo RPricing!!!!!!!
Wiliam LThe owner goes the EXTRA MILE...Great Experience
gordon bThey didn't have the hand truck I needed
Franklin HThis is the second time I try to get a trailer and it takes such a long time because of your system being down. 2 weeks ago I ended up leaving without a trailer. Saturday I was there almost 3hours! Ridiculous!! Uhaul needs to step up the game and fix your system issues.
Laura QThe staff is very friendly and the customer service is excellent.
BARB PThis is just my opinion, but the gentleman that represent u-haul at this location if very slow with computer technology. He had my reservation mixed up with another lady. The pick up time for the U-Haul was 9:00 and I didn't leave until after 11:30 closer to noon. He was also late opening up the day I pick up the U-Haul, which was Sept. 30,2017. I was waiting at the gate at 8:50 and he never showed up until after 9:30 closer to 9:45. When he first printed the contract it was the other lady's contract that I caught after I signed it and started to leave and then had to go back in and have him correct it. I know the system went down, but still that is know excuse. What do companies do before computers, we did everything by paper. There should always be a backup plan when the systems go down.
Karen TNothing
Angela HTruck I had, had a bad tire. But great location.
ALFREDO CPatrick really took care of us. When the gas was not imputed correctly on the contract he quickly took care of and made the adjustment. It is great to get feel like there are still good people in this world.
Osubi CThe business location was wonderful it is the truck I had a major problem with. There are mechanical issues that need to be addressed I do not feel as though my family was completely safe I am just glad it was for in town use I know that it would not have survived a long trip and I am really disappointed that uhaul is not keeping up with the truck services on these trucks as they should. I am not positive that on my next move I will choose Uhaul again.
patricia ltrailer lights inoperative on first trailer that was hooked up...thankfully had a second and was ok...wrong address in confirmation email took me 10 miles out of the way..when I questioned owner he said he knew about it....why no phone call or email to inform me!!!!!!! that really pissed me off!!! again uhual failed to meet my expectations...if it wasn't for the convenience I would cease to do business with your company.
Michael B