Customer Reviews for Alpha Omega All Hiram

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alpha Omega All Hiram

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RAMON B.
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CAREY M.
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Keneth N. | Overall Experience |
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James K.
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SHAWN S.
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Everything went well. Tracy was very knowledgeable and answered all my questions.

Amy W.
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N/A

david R.
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Process was fine

Kenneth W.
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Linda K.
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Leah W.
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Paul W.
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Staff friendly and explained everything completely about the rental, even where to put the key if they were out to lunch when I returned which worked out great! Outstanding service!

Marvin B.
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JEFFREY A.
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chinneta P.
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GUY F.
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Nothing. Great service and flexibility.

WILSON RAYMOND N.
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Chandra W.
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Michael N.
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At this location I honestly have never had a problem. Very good service and friendly staff.

lakisha P.
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Edward R.
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Reginald S.
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Nothing at all The service was great the young lady got me in out very quickly she's great for your business

Shenita H.
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STEVE C.
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I have used Alpha Omega services twice this year. That's what you do with a college student in the house. They did whatever needed to be done to make my experience a pleasant one. I will recommend them to others and continue to use them in the future. Thank you Uhaul.

Brandon J.
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The online check in was impossible to use. We had so many problems and ended up being delayed hours as even customer service could not figure out the problem

Ansley G.
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James B.
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Angela F.
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Steve G.
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2nd time renting here in 2 weeks, came back because of super experience 1st visit. Very friendly and professional. Thanks again Tracy.

Steve G.
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Awsome experience renting from Tracy at Alpha Omega Storage. Good equipment at a great price. Thanks!!

KRISTEN P.
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Isaac L.
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Nice front desk Rep Lady and friendly Guy

Tommy W.
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Dick F.
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Amazing!! Tracy was instrumental in helping us figure out our best options since our plans changed overnight. So very grateful for her assistance!

Julia G.
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MELROSA R.
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DAIN H.
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Anthony W.
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Stephani A.
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WANDA D.
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jeffrey S.
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Rolinda S.
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Imari B.
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NaKerston R.
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Great place very helpful quick an easy nice lady!!!

Mary Beth S.
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Randal T.
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Tim H.
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Billy H.
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Raymond S.
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Alpha Omega Storage in Hiram, GA is truly the top U-Haul agent I have ever dealt with. You cannot improve on Excellence.

Michael B.
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26 foot GMC truck was unsafe and not road worthy when picked up

Raymond S.
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Alpha Omega is simply Wonderful !! Easy to deal with and clean facilities.

Raymond S.
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Alpha-Omega is the ONLY place that I want to rent a U-Haul from. Great location, well maintained facilities, and security lights and cameras to make you feel safe.

Patrick R.
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Everything was prepared and professional. Ms. Bonnie was great

Joanne H.
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Everything was up to my standards, thanks again.

Raymond S.
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STEVE C.
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Provide an area for people that rent a truck have a secure location to leave their vehicle over night if needed.

Jamel R.
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Do not charge customers for gas when they bring it back at 3/4 as asked smh

Anthony D.
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Customer service was friendly and fast. Made my military move very easy.

Sean S.
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Ansley G.
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MARK B.
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CHRISTINE H.
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This was my 3rd store all of the other ones was not help full at all.

Lamar H.
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I think Uhaul should give a price per mile discount to military and first responders.

Robert S.
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The service and equipment were excellent. Thank you.

CAREY M.
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Bryant H.
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RYAN L. | Overall Experience |
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Great storage facility.

Sherry K.
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Michael A.
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Candice M. | Reservation |
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I didn’t need the storage unit anymore and I cancelled it !! Thanks and if I need one I will definitely use you guys !!

MICHAEL E.
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J CALVIN D.
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Caleb M.
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Pamela P.
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The tires on the truck need to be looked at. Very poor traction and constant slipping and sliding. Not safe.

Nick J.
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I filled up the Uhaul before returning to find out I got hit with a gas charge. Something shady going on here...

Ken F.
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Very good service

Katherine C.
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Carol W.
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Leigh L.
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Call and double check your pick up place is open before you go!

Heather T.
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Love the online check in. Made the process quick and easy.

Michael H.
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JANITA M.
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Jeff C.
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The manager was very rude and had words with my wife. had i not been in a desperate situation, and had more time, i would have certainly looked/booked elsewhere. CANNOT RECOMMEND

Tommie G.
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Jaime T.
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Alan S.
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Trailer had a flat tire upon arrival. Rather than wait for response, plugged tire myself. Notified U-Haul upon return of trailer. One tire was flat, one had 28 psi the other 2 were about 50 psi. All lug nuts could be loosened by hand.

Shereda H.
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Jason P.
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ELIZABETH U.
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The lady there in the morning was not proficient at her job and tried to handle too many things at once. She, at one point, even said to me, “Who is running the ship?” when I asked a question. Seriously. Is this how you act towards a paying customer. I would not refer that location if it were not for the two ladies who took over after the morning lady had to leave because she rolled her ankle. The two ladies in the afternoon were proficient and professional.

Bradley L.
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Ansley G.
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James B.
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Lee B.
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Paul M.
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GERALD B.
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Dylan Q.
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Yolanda S.
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Excellent customer service,she explained and made sure to answer any questions or concerns

Katanya F.
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Michael W.
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Alpha Omega was a great place to rent from. The lady in the website picture was who helped me, and she was very professional.

Joshua P.
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MAHONRI C.
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Paula K.
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John H.
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Phillip A.
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The front desk lady did not even acknowledge me and my wife when I walked into the building. Very disappointed with the experience. I did get a thank you when I drop the truck off, but it was too late for that.

ERICA T. | First Impressions |
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The lady who helped me was very nice and I`m glad she told me to go with a large but a large is still smaller than I thought it would be

ADAM S. | First Impressions |
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Very helpful and courteous. Highly recommend.

JOELLE J. | First Impressions |
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The facility itself is clean and looks secure.

KATHY K. | First Impressions |
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I have not moved into the location as of this time. I understood that someone would contact me after I made the reservation, and I have not received a call back.

No reviews have been submitted for this location.

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