Georgia GA
Powder Springs
30127

Alpha Omega III
(U-Haul Neighborhood Dealer)

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Address

4905 Oglesby Rd
Powder Springs, GA 30127

(770) 439-4939
Driving directions
View website
314 reviews

Standard Hours

Mon-Fri: 9 am - 5:30 pm
Sat: 8:30 am - 12:30 pm
Sun: Closed

Features

24 hour customer return

Moving
trucks
Trailers &
towing
Self-storage
Reviews

Customer Reviews for Alpha Omega III

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alpha Omega III

Overall rating:

All Services (106)
Truck (92)
Storage (6)
Hitch (8)

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Show All (6)
First Impressions (5)
Online Move-In (0)
Overall Experience (1)

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MARIO G. on 1/26/2021

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Customer did not leave a comment.

John B. on 1/25/2021

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Customer did not leave a comment.

MARGARET D. | Overall Experience | on 1/23/2021

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Customer did not leave a comment.

Ashley H. on 1/12/2021

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Amazing customer service! Everything was explained in detail. Such nice people!

Curtis L. on 1/1/2021

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First thing uhaul moved my pickup location at the last minute. Then the 26' truck at different location was not running. I reluctantly took a smaller truck. My belongings did not fit. I contacted uhaul again. They found my original location had a 26' truck. I was very upset having to unload and load everything Again! The truck ran good but your maintenance sucks! First of all the windshield wipers were bad and streaking with the metal blade support sticking out the side. The wiper fluid was low. The steering wheel was off center when driving straight. The worst of all was the Horrible tire shaking above 50 MPH!!! I had to choose what level of vibration or shaking I could stand, then cruise at that speed.

Princella R. on 11/5/2020

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The attendant that was there can't remember his name but he was really polite, professional, and down right a breath of fresh air. He really made of feel welcome and like our business mattered. He asked us how was everything and his overall performance was outstanding.

Patty S. on 10/30/2020

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I prefer not to comment but the only reason I went to this location they are close. I tried giving them a third try. I will not try it again.

Derek G. on 10/23/2020

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Always great customer service!!!!

Arnold D. on 10/13/2020

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Customer did not leave a comment.

Byron H. on 10/12/2020

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Customer did not leave a comment.

Lee H. on 9/13/2020

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It took 45 minutes to sign me out for a corporate reservation. This was not the 1st time I have used this place and went through the same long process that should have taken 5 minutes in & out. Very disappointed as I told the gentleman I will not use this facility ever again. It never takes as long to check out with any other Uhaul place.

Joseph C. on 8/22/2020

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Very pleasant and helpful worker at this location

Wislet S. on 8/11/2020

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I have been charged for a hand truck and pads that I didn't find in the truck. When I called to request a refund I was put on hold forever until my patience is gone and hung up U haul still owes me 20$

James B. on 7/8/2020

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Customer did not leave a comment.

Angela D. on 6/28/2020

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Great customer service! This was a small, clean location, easy to find!

ALEXIA M. on 6/25/2020

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Customer did not leave a comment.

Aaron S. on 6/10/2020

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Customer did not leave a comment.

anthony T. on 5/12/2020

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Due to Covid-19 service was pretty good.

Dave H. on 4/27/2020

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Nothing it was great.

scott S. on 3/14/2020

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The on-line check in was a bit difficult. The counterman was absolutely great!!! He is an great asset for U-Haul, very helpful.

reginald S. on 1/2/2020

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Customer did not leave a comment.

Francis M. on 12/29/2019

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Dan is the man! He offered excellent customer service. He took the time to teach me how to properly hook up the auto transport correctly and how to strap down the vehicle once I picked it up. I already knew how to do it but I always appreciate a teaching moment. I have never had such great service from a U-haul location and recommend Alpha Omega 3 in Powder Springs.

Steven B. on 11/28/2019

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Person was very professional. I would recommend this location

ROBERT D. on 11/22/2019

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Overall pleased with the entire transaction.

sheila C. on 11/12/2019

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Great customer service

Robert H. on 10/27/2019

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Customer did not leave a comment.

RENAE W. on 9/30/2019

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Customer did not leave a comment.

Tyroe A. on 9/26/2019

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Customer did not leave a comment.

Melody A. on 9/18/2019

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very friendly and helpful

Lillie L. on 9/3/2019

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Customer did not leave a comment.

Katrina T. on 9/1/2019

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Very clean. Very friendly service . I used the mobile app to check in and out! It was very fast and convenient!

Shayla K. on 8/18/2019

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Customer did not leave a comment.

Janet R. on 7/28/2019

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Customer did not leave a comment.

joann H. on 7/23/2019

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Customer did not leave a comment.

Kristal A. on 6/26/2019

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Wonderful customer service. Friendly, kind, helpful, and went above and beyond to make it a pleasant experience.

Tasheia G. on 6/22/2019

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Customer did not leave a comment.

jenna F. on 6/21/2019

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Customer did not leave a comment.

Jeffery M. on 6/6/2019

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Customer did not leave a comment.

Pamela M. on 6/1/2019

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Very organized, neat clean. The gentleman behind the desk is kind and efficient. Excellent experience.

Johnson F. on 5/30/2019

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Customer did not leave a comment.

Robin K. on 5/28/2019

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Customer did not leave a comment.

Adrianne R. on 5/20/2019

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Customer did not leave a comment.

Kyndra T. on 5/17/2019

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Customer did not leave a comment.

Arlene J. on 5/4/2019

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Mr. Dan greeted me as a customer who was important to the business by interacting with me in a very friendly manner. He was helpful and explained all additional cost before I made a payment. Excellent service!

shaquita B. on 4/29/2019

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Customer did not leave a comment.

Luke D. on 4/21/2019

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The location I reserved initially for pickup did not have a truck even though I reserved one several weeks before. UHaul only let me know a truck wouldn't be there about 36 hours before I was supposed to pick it up. This was very frustrating and then the customer service was not very helpful. UHaul should ensure reservations are honored at the location a customer has selected.

Clifton W. on 3/31/2019

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Customer did not leave a comment.

Kym E. on 3/11/2019

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Customer did not leave a comment.

Hunter B. on 3/1/2019

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I don't have any improves, but a sustain. The gentleman who was working at that location was extremely nice and helpful! This was my 2nd time in a year to rent a auto transport from Uhaul, and that gentleman greatly improved my experience. He took the time to review everything and ensure I was getting what I wanted and requested. He also took the time to hook up the auto transport for me and ensured that I understood everything. Even though I was more than capable and have done it before. So my sustain is to ensure employees are more like that person.

Michelle A. on 2/27/2019

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Dan was absolutely great, truck was clean, prompt service. He went above and beyond to make sure I had the best rental service. I sill be using this service again.

Theron H. on 12/18/2018

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I am a repeat customer. It is always good working with Dan.

Maurice C. on 12/16/2018

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Nothing

chanda P. on 10/30/2018

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Dan was a pleasure to meet and work with

Karen D. on 10/6/2018

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Customer did not leave a comment.

mario S. on 10/3/2018

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Customer did not leave a comment.

fairlena F. on 9/17/2018

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The customer service was great at this location

Jeanne T. on 9/10/2018

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Customer did not leave a comment.

Earll D. on 9/8/2018

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Customer did not leave a comment.

Earll D. on 9/8/2018

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Customer did not leave a comment.

Mario S. on 9/4/2018

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Customer did not leave a comment.

Jason P. on 8/18/2018

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I made a booking online for one way. Went to go pick it up and the U-Haul place wasn't there. It's stupid that I had to tell U-Haul that their place has closed down. I called customer service and it took them forever to find a that I need truck. I go to another U-Haul place only to get a truck that I had to return back. That's not what I asked for. I called customer service again and they told me I'm stuck with it.

Alphonzo R. on 8/3/2018

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Customer did not leave a comment.

Frank M. on 7/31/2018

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Customer did not leave a comment.

kenneth P. on 7/29/2018

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Nothing. Service was great.

Gregg K. on 7/25/2018

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Customer did not leave a comment.

Antonio R. on 7/18/2018

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Mr. Dan was polite and courteous explained everything well and accommodated me with everything I needed. I will be calling on him again for any of my rental truck endeavors.

Robert D. on 7/1/2018

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Very customer friendly and very helpful.Provided great service.Thanks

Christopher S. on 6/30/2018

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Front desk lady was very rude.

craig J. on 6/29/2018

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Provided assistance to hook trailer to the vehicle.

craig J. on 6/27/2018

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Owner/operator was extremely flexible and worked diligently to meet my needs.

Maranda P. on 6/26/2018

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Customer did not leave a comment.

sandie H. on 6/26/2018

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Complete opposite of Ohio location. Courteous gentleman concerned about our bad experience. Went out of his way to help us .. even driving truck to parking area.. ohio needs to take lessons from the south .. pleasure to deal with the ga kicstion .. thank you for employing personnel with manners n courtesy

Jeffrey K. on 6/16/2018

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Customer did not leave a comment.

Lisa H. on 6/15/2018

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Owner was very friendly and helpful.

Alfredric B. on 5/30/2018

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The guy at this facility was super friendly

Stacy S. on 5/21/2018

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Customer did not leave a comment.

OLABISI B. on 5/2/2018

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The gentleman was very nice and attentive. Also good attitude.

Temika S. on 4/30/2018

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My card was over charge, when i contacted the store. I was told i needed to contact victor who has not called me back as of yet. I'm just going to call my card service and cx the payment.

Paul M. on 4/13/2018

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Customer did not leave a comment.

won T. on 3/28/2018

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Customer did not leave a comment.

CARL J. on 3/26/2018

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Customer did not leave a comment.

ROSALYN S. on 2/28/2018

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Nothing

Keva C. on 2/28/2018

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Customer did not leave a comment.

cheryl W. on 2/25/2018

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Customer did not leave a comment.

Archie W. on 2/23/2018

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Customer did not leave a comment.

dale S. on 2/19/2018

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Office was locked.

EUGENE B. on 1/15/2018

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N/A

Anthony Y. on 1/12/2018

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Very through with explanations on the operation s of the vehicle as well as the tow trailer. Friendly service with a smile.

Amanda C. on 1/12/2018

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Need to train employees on computer system. it took an hour just to go through details on the computer. She was very nice though.

Steven B. on 1/7/2018

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Customer did not leave a comment.

Melvin H. on 11/24/2017

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Customer did not leave a comment.

COREY M. on 11/5/2017

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The lady that took care of us when we returned the equipment was very helpful and accommodating.

Gavin C. on 10/3/2017

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Perfect experience at Alpha Omega. Clerk very professional.

Precious W. on 9/23/2017

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Customer did not leave a comment.

Trent C. on 8/25/2017

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Customer did not leave a comment.

ROBERT E. on 8/25/2017

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Customer did not leave a comment.

Carol R. on 8/23/2017

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Customer did not leave a comment.

Paula R. on 8/15/2017

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Customer did not leave a comment.

BEATRICE C. on 8/7/2017

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Customer did not leave a comment.

Beatrice C. on 8/7/2017

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Dan was very courteous, excellent customer service

brandi R. on 7/31/2017

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Customer did not leave a comment.

EDWINA B. | First Impressions | on 10/4/2016

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Dan was very friendly and helpful. All staff was professional. Reasonable rates. Storage unit was very clean.

COMMUNITY H. | First Impressions | on 8/10/2015

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Excellent service. We look forward to our stay!

MELISSA M. | First Impressions | on 4/13/2014

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Ashley was extremely helpful. The facilities are very clean and secure.

WILLIAM T. | First Impressions | on 2/24/2014

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Good service and clean facility.

MATTHEW B. | First Impressions | on 1/5/2014

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The unit I initially asked for was not available even though the website said it was. I had to move into a larger area which is more expensive.

No reviews have been submitted for this location.

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