Customer Reviews for Alpha Omega Stor All LLC
(U-Haul Neighborhood Dealer)

530 reviews

234 Rosedale Dr   Hiram, GA 30141

(770) 439-0316

Hours

  • Mon–Fri
    9 am–5:30 pm
  • Saturday
    8:30 am–12:30 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022 - 12/26/2022: Closed
  • 1/2/2023: Closed

Services at this Location:

Contact Us

(770) 439-0316

234 Rosedale Dr
Hiram, GA 30141

Services at this Location:

Hours

  • Mon–Fri
    9 am–5:30 pm
  • Saturday
    8:30 am–12:30 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022 - 12/26/2022: Closed
  • 1/2/2023: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I was very happy with my storage experience from beginning to end . I office staff was very helpful and diligent .Had this unit unit for over a year all without any worry' Thank you

Jimmy R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan Y. 
Rating:
5.0

Tracy was very helpful and thorough with the rental. Great customer service!!!

Heather C. 
Rating:
5.0

You guys are awesome I enjoyed you guys

BARRY C. 
Rating:
5.0

Customer did not leave a comment.

Stephen D. 
Rating:
5.0

Rented a storage unit for 3 days. The employee was very thorough about what not to do and what not to store in the unit but was not specific about the storage unit itself. The unit was 10x7.5. I was not made aware that it was a small door opening (the size of a typical front door entrance) the item that would be stored there would have needed a wider entrance (garage items like a oversized carpentry work bench and air compressor) I loaded up my trailer on a Sunday evening and made my way to the storage for this first time and could not offload. The trailer had to be rented another day because of this. I didn’t even open the unit at all and was still not granted a refund. $70 for something I never used at all. My advise, ask questions because they will not be specific with you. They only get specific when it pertains to them not what’s needed by the customer.

Brandon S.  |  Overall Experience 
Rating:
5.0

I dont have a lot of experience with renting a uhaul but my experience was so smooth it was like a hot knife thru butter! Thank you!

Susan E. 
Rating:
5.0

Customer did not leave a comment.

Antoine S. 
Rating:
5.0

Second time I have used them. Would highly recommend.

Stephen H. 
Rating:
4.0

Customer did not leave a comment.

Tanya G. 
Rating:
5.0

Customer did not leave a comment.

Mohammed K. 
Rating:
5.0

Customer did not leave a comment.

CURTIS H. 
Rating:
5.0

Customer did not leave a comment.

andra C. 
Rating:
5.0

Customer did not leave a comment.

Bobby B. 
Rating:
5.0

Customer did not leave a comment.

Audrey T. 
Rating:
5.0

Customer did not leave a comment.

Ansley G. 
Rating:
3.0

Customer did not leave a comment.

Calvin W. 
Rating:
5.0

A bit expensive though.

Don B.  |  Overall Experience 
Rating:
5.0

Nothing everything was great

Jonathan D. 
Rating:
5.0

N/A

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

Benjamin M. 
Rating:
5.0

Katie managed the rental. She was super helpful, knowledgeable, and excellent attitude.

GINO T. 
Rating:
5.0

Customer did not leave a comment.

Ansley G. 
Rating:
4.0

Safety chain hooks had buildup causing the need to take the chains apart to get through the truck hitch. Customer service rep was excellent, And was willing to allow a military discount even though – evidently - UHaul has taken away that important discount? Wondering about that … ;(

Mark C. 
Rating:
5.0

They made the entire process EASY!!!

Donald O. 
Rating:
4.0

Tires weren't balanced and vibrated the vehicle. Window Washers will not working. Might have been out of washer fluid which was not checked before hired the vehicle.

Gary B. 
Rating:
5.0

Would certainly use again because the truck was very clean inside and in the storage part

Sharon P. 
Rating:
5.0

Nothing. the lady in the office was wonderful to do business with and even accommodated us on short notice within 30 minutes of closing time. Everything about the trailer rental was great!

THOMAS W. 
Rating:
5.0

Nothing. Always consistant: professional, courteous, respectful, knowledgeable, friendly, and gives you a reason to return when services are required. What more can anyone ask for?

PETER S. 
Rating:
5.0

First time using truckshare so I was skeptical but everything worked out greatly! Great service! Even the location was spot on.

Johnny D. 
Rating:
5.0

Excellent customer service!!!

Carlos R. 
Rating:
5.0

Nothing! My experience was excellent

Raymond H. 
Rating:
3.0

Customer did not leave a comment.

mark D. 
Rating:
5.0

Our experience was a very positive one. The staff was always pleasant and helpful. The facility was always well maintained. We felt like our items were secure at all times.

Melanie C.  |  Overall Experience 
Rating:
5.0

Great employees!!! We will be back. Have a bless day.

Tony M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Tracy was supper nice and helpful for my short time spent at this storage unit. I felt safe at her facility along with okay with storing my belongings there. I will definitely be recommending this facility to family and friends. Thank you so much for the amazing customer service!

Alijah L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie M. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Laura N. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

Customer did not leave a comment.

RHONDA K. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

Wayne N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ansley G. 
Rating:
4.0

The rubber bushing on the driver door falls off. Did my best to put it back in place. Is obviously a small problem with that door prior to my renting. I just was opening and closing the door on a normal basis when it fell off..

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

dennis G. 
Rating:
5.0

Customer did not leave a comment.

Dan O. 
Rating:
5.0

Very professional people ! Excellent service!

EDOUARD N. 
Rating:
5.0

Customer did not leave a comment.

CHERYL C. 
Rating:
5.0

NA

Wesley G. 
Rating:
5.0

Customer did not leave a comment.

HECTOR R. 
Rating:
5.0

Great customer service .

WILLIAM F. 
Rating:
5.0

Awesome service! Would definitely use this location again.

LATOYA S. 
Rating:
5.0

friendly. answered questions

Daniel H. 
Rating:
5.0

Quite playing m

CLIFFORD M. 
Rating:
5.0

Had an issue with the truck.

Megan D. 
Rating:
4.0

Provide some type of jack for the 6' x 12' trailer so that it can be dropped if the customer needs to unhitch the trailer, OR retrofit some kind of landing gear for the same purpose.

GERALDINE W. 
Rating:
5.0

Rate are high on top of amount to fill up trucks other than that no other issues

ALEXIS A. 
Rating:
5.0

I would highly recommend..Had no issues at all

Kimberly M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LASHAWNDA K. 
Rating:
5.0

Customer did not leave a comment.

RONALD K. 
Rating:
5.0

Customer did not leave a comment.

Lynda W. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Leroy F. 
Rating:
5.0

Customer did not leave a comment.

CHERYL M. 
Rating:
5.0

Customer did not leave a comment.

ALFREDA B. 
Rating:
5.0

Customer service A+++++ Tracy was helpful and through in her instruction

Heather P. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
1.0

the vehicle mirror is not good ... had tuff time driving

NAREN E. 
Rating:
5.0

It would be nice if the truck would have a full tank of gas when I picked it up.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
4.0

Customer did not leave a comment.

Zachary J. 
Rating:
5.0

Truck worked fine but had definitely been well used.

Bradford R. 
Rating:
5.0

Customer did not leave a comment.

JASON T. 
Rating:
5.0

Customer did not leave a comment.

CHARITY C. 
Rating:
5.0

I will definitely use Alpha Omega again! Very easy and thorough

LINA D. 
Rating:
5.0

Always nice and clean. Very helpful folks

Emmett S. 
Rating:
5.0

Everything went great! The truck rode smoothly, the price was fair and the fuel economy was great. The staff was extremely friendly and informative.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Nice people, convenient good pricing. This is my 2nd time renting a storage unit from this facility and would do it again if needed! Thanks!

Johnnie S.  |  Overall Experience 
Rating:
5.0

The lady who helped us was very helpful and friendly.

Marisa S. 
Rating:
5.0

Great customer service.

CLIFFORD E. 
Rating:
5.0

Professional, well organized, and great customer service!

TODD T. 
Rating:
5.0

Customer did not leave a comment.

HARVEY W. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

We stored there for many years. Great storage facility.

BRIAN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Very nice customer service

Delinda R. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
4.0

Customer did not leave a comment.

SHAJUANA M. 
Rating:
4.0

Customer did not leave a comment.

Terry D. 
Rating:
5.0

Staff is very helpful !

yolonda s.  |  Overall Experience 
Rating:
1.0

The lady the next day was really rude I will never rent from that location again and I always rent from uhaul and I might just start looking fir another company to rent from because this was really a bad experience. You guys should really pop in and act like a customer and see how she treats paying customers

BASEM K. 
Rating:
5.0

Customer did not leave a comment.

John H.  |  Overall Experience 
Rating:
5.0

I had two units for 2 1/2 years. Much longer than I expected. Price was good. Clean facility. Same lady running facility the entire time we were there. Very friendly and helpful. Thank you.

AL V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA V. 
Rating:
5.0

Customer did not leave a comment.

Ansley G. 
Rating:
4.0

Customer did not leave a comment.

rosland B. 
Rating:
5.0

We loved our experience with them.

Marissa J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLARD C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAREY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

Letita R. 
Rating:
5.0

Thanks for having everything I needed in a pinch. It's much appreciated! Great staff too!

Barry P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLARENCE W. 
Rating:
5.0

The equipment was clean-both the cab and the box area. What needed fixing was the passenger skirt which was torn by a previous renter and a turning signal light unit was missing off the front fender. Lastly, where did the box light go-there was none. We had to improvise on adding a temporary light. Oh, on U-Haul in general when setting up a contract, you need to tell the renter in bolder terms a confirmation phone call will be coming their way about 2 days before the contract day to secure a pick up location. My truck was not at my location on the day I needed it-luckily a supervisor secured a truck right near my destination. I may have missed this phone call because U-Haul doesn't identify its call with a U-Haul identifier or leave a voicemail.

Ronald J. 
Rating:
5.0

Please ,put broom inside the truck so that customer will use it after they offload. Thanks

OLUKUNLE O. 
Rating:
5.0

Customer did not leave a comment.

JIMMY W. 
Rating:
5.0

Customer did not leave a comment.

OLIVIA D. 
Rating:
5.0

Thank you and all is/was well.

Rachel G.  |  Overall Experience 
Rating:
5.0

Tracy was always a pleasure to work with. She was very friendly and you guys have a great facility. I would use again and certainly would recommend. Thanks again

SCOTT B.  |  Overall Experience 
Rating:
5.0

Staff was very helpful. Several times I left my unit unlocked and they were kind enough to call and advise me.

Dianne F.  |  Overall Experience 
Rating:
5.0

Great Service

Marshel R. 
Rating:
5.0

Customer did not leave a comment.

Dmon L. 
Rating:
4.0

Customer did not leave a comment.

Russell J. 
Rating:
5.0

Customer did not leave a comment.

Mia T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAREY M. 
Rating:
5.0

Nice always clean!! For the (7) months that I had my things in storage never had a problem with rodents, insects, roaches NOTHING!! The best experience for me. I’m very well pleased and would use Alpha and Omega again. I would definitely recommend them!!!!

JUANITA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keneth N.  |  Overall Experience 
Rating:
5.0

Great storage facility.

RYAN L.  |  Overall Experience 
Rating:
3.0

I didn’t need the storage unit anymore and I cancelled it !! Thanks and if I need one I will definitely use you guys !!

Candice M.  |  Reservation 
Rating:
5.0

Easy process.

Privacy R.  |  First Impressions 
Rating:
5.0

excellent service by Tracey

Privacy R.  |  First Impressions 
Rating:
3.0

The lady who helped me was very nice and I`m glad she told me to go with a large but a large is still smaller than I thought it would be

ERICA T.  |  First Impressions 
Rating:
3.0

The lady was very helpful but seemed as if she really just didn`t like her job.It was a bit of a inconvenience that they didn`t have a truck available to rent.

Privacy R.  |  First Impressions 
Rating:
5.0

Very helpful and courteous. Highly recommend.

ADAM S.  |  First Impressions 
Rating:
3.0

This storage unit is centrally located to my new residence. Upon arrival, the lady was very friendly and made the transaction as fast and painless as possible

Privacy R.  |  First Impressions 
Rating:
3.0

Didn`t use.

Privacy R.  |  First Impressions 
Rating:
3.0

The facility itself is clean and looks secure.

JOELLE J.  |  First Impressions 
Rating:
5.0

Very helpful.

Privacy R.  |  First Impressions 
Rating:
5.0

The lady in the office was very friendly.

Privacy R.  |  First Impressions 
Rating:
3.0

Service was good. Did not like the hidden fees.

Privacy R.  |  First Impressions 
Rating:
5.0

Everything went very smoothly. The manager was extremely helpful and nice.

Privacy R.  |  First Impressions 
Rating:
3.0

Very good

Privacy R.  |  First Impressions 
Rating:
5.0

Customer service was excellent.

Privacy R.  |  First Impressions 
Rating:
2.0

I rented a climate controlled unit but the temperature of the unit is not much cooler than the temperature outside. There is a large crack in the floor with past insect activity.

Privacy R.  |  First Impressions 
Rating:
4.0

Great service fast and easy!!!!

Privacy R.  |  First Impressions 
Rating:
2.0

Not sure yet. The company states that they will call you within 24 hours. They have until 4:30pm today to call. They do not state an exception for Sundays. I guess we will wait and see.

Privacy R.  |  First Impressions 
Rating:
3.0

I have not moved into the location as of this time. I understood that someone would contact me after I made the reservation, and I have not received a call back.

KATHY K.  |  First Impressions 
No reviews have been submitted for this location.

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