Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Love Paul always accommodating, professional and friendly
CYNTHIA C
Rating:
5.0
Customer did not leave a comment.
THOMAS J
Rating:
5.0
Customer did not leave a comment.
Jeneva J
Rating:
5.0
Would come here again.. friendly & responsive. Great place to do business with!
SALVATORE C
Rating:
5.0
I use this location frequently and they are always super friendly and awesome to work with.
KARI W
Rating:
3.0
Customer did not leave a comment.
SCOTT F
Rating:
5.0
Everything was good
DANNY O
Rating:
5.0
Store rep was very friendly and helpful!
ENRIQUE E
Rating:
5.0
Paul is excellent, he has helped me with rentals at this location several times over the years.
Thank you!
Clement S
Rating:
5.0
Customer did not leave a comment.
JAMES B
Rating:
5.0
Customer did not leave a comment.
JESSICA L
Rating:
5.0
Customer did not leave a comment.
MARIA A
Rating:
5.0
Customer did not leave a comment.
Juan L
Rating:
5.0
Customer did not leave a comment.
John N
Rating:
5.0
Customer did not leave a comment.
John N
Rating:
5.0
Customer did not leave a comment.
Robert M
Rating:
5.0
Great service was in and out fast nothing to improve was a great experience
ERNESTO A
Rating:
5.0
I had a very pleasant experience
SANDRA O
Rating:
5.0
Customer did not leave a comment.
ERIC W
Rating:
5.0
Customer did not leave a comment.
TRAVIS B
Rating:
5.0
Customer did not leave a comment.
KAMIKA B
Rating:
5.0
It was a great experience and so no complaints from me at all :)
Not sure what else can be done to improve the experience bc I had a great experience. Thank you!!
DELMA P
Rating:
5.0
Customer did not leave a comment.
DAVID D
Rating:
5.0
Hassle free. Would use them again…
Douglas R
Rating:
5.0
Staff is always friendly here, they open earlier than most U-Haul stores which is good for me cause I like to get going early.
BRENT M
Rating:
5.0
Customer did not leave a comment.
ALFREDA F
Rating:
5.0
Customer did not leave a comment.
JAMES B
Rating:
5.0
Customer did not leave a comment.
GILBERT P
Rating:
4.0
Customer did not leave a comment.
Liz W
Rating:
5.0
Customer did not leave a comment.
STACY T
Rating:
5.0
Customer did not leave a comment.
KEVIN S
Rating:
4.0
Customer did not leave a comment.
LUIS G
Rating:
5.0
Customer did not leave a comment.
JAMES B
Rating:
5.0
Customer did not leave a comment.
GERALD S
Rating:
5.0
Customer did not leave a comment.
SARA J
Rating:
5.0
Customer did not leave a comment.
JOHN R
Rating:
5.0
Customer did not leave a comment.
BONNIE K
Rating:
2.0
My fuel was recorded incorrectly after I returned the vehicle. I returned my rental vehicle with more gas than what was necessary and was charged a surcharge of approximately seven dollars. I would like that surcharge refunded to my credit card.
JEFFREY V
Rating:
5.0
Easy prays. Would use again
LAWRENCE N
Rating:
5.0
Customer did not leave a comment.
KIMBERLY J
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER F
Rating:
5.0
Customer did not leave a comment.
ROBERT G
Rating:
5.0
Customer did not leave a comment.
JAMES B
Rating:
5.0
Overall,
Great experience! Would definitely use again.
Lewis B
Rating:
5.0
Quick trip in and out. Easy drop off. Parking is a little tight, but manageable. Have used this located several times, and will again in the future.
JEREMIAH C
Rating:
5.0
Customer did not leave a comment.
UWE E
Rating:
4.0
Customer did not leave a comment.
RENEE D
Rating:
5.0
Customer did not leave a comment.
KATHRYN R
Rating:
5.0
Customer did not leave a comment.
Desiree B
Rating:
5.0
2nd time renter from this location great customer service.
Michael G
Rating:
5.0
Professional service
GARY P
Rating:
3.0
Stay open later. I needed to speak to someone and show them that your vehicle was not in good repair and I had to drive most of the way under duress with the hazards on because I was in fear that your truck was going to break down and leave my family and I stranded on the side of the expressway. Completely helpless and unsafe. I am requesting a full refund of the cost of my move. Including the $75 I had to put into the gas tank because the vehicle wasn’t in good repair. Please have a representative of management contact me tomorrow at their earliest convenience so we can discuss what is going to be done for me. My phone number is 847-894-7996. I look forward to hearing from them. This is unacceptable and needs to be taken seriously and dealt with without prejudice. I am not taking no for an answer. I have the entire thing on video recorded on my phone to show the media if necessary. Thank you very much.
WAYNE M
Rating:
3.0
Customer did not leave a comment.
Ethan S
Rating:
5.0
Customer did not leave a comment.
MICHAEL S
Rating:
5.0
Customer did not leave a comment.
GEONGUK N
Rating:
5.0
Everything was excellent. I rent from this location often and always have a great experience
Scott D
Rating:
5.0
Great Patience and listening skills
CARMEL S
Rating:
5.0
Customer did not leave a comment.
MICHAEL R
Rating:
4.0
Customer did not leave a comment.
JORGE P
Rating:
5.0
I really appreciated the location and being able to use the Uhaul!
the gentleman was friendly and helpful!
2 small things to be aware of
the truck smelled a little of cigarette smoke and/or marijuana
the lock mechanism was a little picky to use, you have to push down on the latch to get it to close (for that one truck)
otherwise I plan to use Uhaul again
Kenton L
Rating:
5.0
Customer did not leave a comment.
DOUGLAS P
Rating:
5.0
Customer did not leave a comment.
DAVID M
Rating:
5.0
Nothing it was perfect as usual.
RANDY F
Rating:
5.0
friendly and very helpful
BRADLEY Y
Rating:
5.0
Customer did not leave a comment.
SHANEQUA C
Rating:
5.0
Customer did not leave a comment.
KAREN R
Rating:
5.0
Customer did not leave a comment.
CHAD M
Rating:
3.0
The customer service was very personable. The truck was great. Bringing the vehicle back and finding a parking spot was a concern of mine that became valid after I had to park on the street to return. I got nervous that I would get it towed or something and also about having to walk from the truck to the drop off and then back to my car that I had to move further away to park the truck. Ended up forgetting to check how to return on the app in the midst of this so I might get charged another $20 for that. Would still use this location again, for sure!
HOPE R
Rating:
5.0
Customer did not leave a comment.
Alexander P
Rating:
5.0
Customer did not leave a comment.
JAMES G
Rating:
5.0
Customer did not leave a comment.
ERIC N
Rating:
4.0
Was a small area . The service was great.communcation was excellent.walked thru the whole process.
RICHARD K
Rating:
5.0
Customer did not leave a comment.
BRENT M
Rating:
5.0
Nothing
RANDY F
Rating:
5.0
Keep it up
JOSE M
Rating:
5.0
Customer did not leave a comment.
JAMES B
Rating:
5.0
Customer did not leave a comment.
DANYAL R
Rating:
5.0
Customer did not leave a comment.
CAMILLA R
Rating:
3.0
Customer did not leave a comment.
JAN S
Rating:
5.0
Customer did not leave a comment.
EDWARD C
Rating:
5.0
Customer did not leave a comment.
Karen W
Rating:
4.0
Customer did not leave a comment.
SCOTT F
Rating:
5.0
Excellent and courteous service. Clean and well-maintained vehicle.
NENAD Z
Rating:
5.0
Great service.
DAVID H
Rating:
5.0
Customer did not leave a comment.
MOHAMMED I
Rating:
5.0
Customer did not leave a comment.
RANDY F
Rating:
5.0
Customer did not leave a comment.
RANDY F
Rating:
5.0
Everything was great can't really think of anything that needs improvement
MELINDA F
Rating:
5.0
Very friendly and courteous
Kevin F
Rating:
5.0
Customer did not leave a comment.
Roland F
Rating:
5.0
Customer did not leave a comment.
Emily D
Rating:
4.0
Customer did not leave a comment.
Jeff W
Rating:
5.0
Customer did not leave a comment.
SUSAN H
Rating:
5.0
Stay as you are.
MATTIE J
Rating:
5.0
Customer did not leave a comment.
MELANI R
Rating:
5.0
Customer did not leave a comment.
Aaliyah C
Rating:
5.0
Customer did not leave a comment.
Robert M
Rating:
5.0
Nothing, they were very accommodating and friendly..
MARY M
Rating:
5.0
Wonderful business very respectful business very friendly employee service with a smile. This is a true 5 star business.
ANTHONY B
Rating:
5.0
The Family Owned! Been going there for 20yrs... Always Nice..I pray for Nothing But Blessings.. Keep Being You!💞