Absolutely fabulous team at Alpine Storage! I can confidently say they are the best Fort St. John Uhaul location!
Hailey H.
Customer Reviews for Alpine Storage LTD
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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MARK H.A super positive experience thank you
Rob D.The trailer was full of glass the lights didn't work and had a flat tire I had to keep pumping up.
Jon B.The facility and staff was amazing
Jim S. | Overall ExperienceThe ladies that work here are awesome, they saw me so many times while we were moving up here that they knew me by name. There was always hot chocolate available and they were always willing to answer questions about town
Abbi K. | Overall ExperienceWith you return questions please add comment areas for questions. All in all everything was great. Thank you
Tami W.Very caring staff and a beautiful company environment.
eden S.The ladies that work here are wonderful. They were extremely helpful.
Abbi K.Michelle & her team are awesome
Mark G. | Overall ExperienceLove this place. well ran business. Great staff.
Landon W. | Overall ExperienceTruly grateful for your constant help and professional advice.
IOANA C. | Overall ExperienceThe experience was great, cannot be beat.
Dwayne M.Regular servicing of the equipment. Vacuum out cabs after someone transports they're fluffy dog.
Dane L.I would recommend the location, they did nothing wrong. Uhaul as a company is awful. Unprofessional, not accommodating, a complete waste of money.
Kezia M.Michelle & her colleague were very helpful only have a regret about not being informed of sanitization charges because the rental is dropped off in a different location even if the truck is returned clean.
Russel D.Excellently. Keep it up!
Maria H.Everything was to my satisfaction. I honestly don't know what to change for others, as everyone is unique, with their own thoughts and ideas
Adam M.I had requested a dolly, but we changed our truck at the last minute, and the dolly was not placed in the truck that we ended up renting. Minor mistake, which was not charged to our account in the end.
Erik C.They were. Helpful and knowledgeable thanks for the good experience
DAVID H.Closer to my location. Had to travel almost an hour to pickup. Other than that everything was great. Very friendly and courteous people.
Trent P.My wife dropped it off and was told to back it up into a particular spot, but was unable to. The worker outside was not very polite about it and said she'd have to move it manually, but ended up having a machine to move it around. The inside staff was polite.
Jamie B.Very friendly people and great customer service.
Jamie K.When I checked the Uhaul that I rented, it had 3 empty water bottles in it and also had some dirt in it. Have the uhauls cleaned before being rented.
Melanie W.Susan was great. She was really knowledgable and helped us make the best decisions for what we needed for our move. She really made the difference in comparisment to other Uhaul locations we have used before.
Cory B.Very good staff pleasure to do business with
Reginald W.Everything went smooth and fast.
DANIEL D.Service was so excellent
Fahim K.The back of the truck was not swept out when picked up at Fort st john location
Brian R.Great staff great service. The only place I'll rent from.
Darrell K.By far the most accommodating and friendliest staff. I’m sad to leave but I know I’ll be back. Thanks for the great services.
Landon W. | Overall ExperienceBased on our schedule, we often need access to locker during hours not supported by local site. Otherwise everything was positive.
BILL J. | Overall ExperienceGreat place for storage clean staff always polite cheerful and very helpful. If I ever need storage again Alpine is definitely the place I'd go.
Jim G. | Overall ExperienceThank you the service was professional.
timothy O.There's really nothing that I can think of for improvements, the two lady's that I dealt with were very professional and friendly and very informative. I have used uhaul in the past and it wasn't overtly pleasant but this time the experience was great and I will spread the word that Fort St John finally has people who care and are very professional and yet very friendly and informative. Thank you Trevor Pile
Trevor P.Very friendly and accommodating, employees did an excellent job
dylan R.Susan and Michelle were the best! They were kind and professional. Thank you.
Jim C.Amazing service the lady was new so it took a tiny bit longer but that's 100% ok everyone is so nice and they got us a truck in a short notice ! 10 star
Maxime T.Great Staff
Rohit P.The online UHaul booking is a waste of time. We completely booked a moving van, received a confirmation, then 1 day later I received an email from UHaul that asked me to confirm the cancelation.. WHAT I didn't cancel anything!!! Customer service put me in contact with the great staff here in Ft St John and they worked magic to get me a moving van. The staff here needs a better shop!!! They have no wash bay and spend a long time hand washing units. Typical UHaul trucks, but great customer service in FSJ for sure!! Thanks ladies !!
Mike M.Was quoted a price 6days ago and when I went to avail myself of the offer, the price had gone up 200$. Nothing but a pure scam. Shame on you
Jeff M.The ladies there were so incredibly helpful. I had to go back multiple times for more boxes, exchanges and so on and they were always super friendly
Thaign L.The employee really tried to help when she realized how difficult our experience was getting here.
Matt W.Great staff
Eric F.We could have used a jack attached to the trailer for a quick detach while fully loaded. I had to use my truck jack to lift it up and line it up with the hitch ball. No big deal but it would be a lot more convemient if they were already built into the trailer
RObert O.My experience was great. Service is excellent. The location is very clean and well organized. I would highly recommend them and would not go anywhere else for my Uhaul rentals.
Brent E.I was very happy with the whole experience. The people who work at this facility are very helpful, knowledgeable and friendly.
Timothy R.Dropped off after hours
WENDY H.I feel I was overcharged. I am not happy with the services, I don't understand the prices as well. I didn't go over kilometres. I just don't understand
SHIANN G.Staff had a very poor attitude, and were extremely rude. Equipment should be working properly before renting out!
SHANNON L.Friendly staff very helpful well maintained unit. 5 stars on my Google review.
Bradley P.No lights and dirty,
Brad M.Michelle is wonderful in that office. We have dealt with her a few times and she is so friendly and helpful. Great work!
Racquelle H.Very helpful, I had a great experience with them.
joseph L.Nothing comes to mind. Excellent service experience.
Brent E.They were real good people
murray m. | Overall ExperienceI liked customer service really very much.
BIKRAMJEET S.Awesome staff at Alpine!
Tyler H. | Overall ExperienceVery accommodating and friendly place!
Christopher M. | Overall Experienceyou are doing great
IAN Y.All was above and beyond.
GEORGE M.Nothing.
DENISE S.Nothing. My service was excellent.
BRENT E.Keep it up UHaul Team
Douglas M.They were amazing an professional, even when I was panicked about not being able to get a u haul.
SHAWNA G.This facility was amazing! The staff were very accommodating and super friendly, I would recommend them to anyone amd I would use this facility again. Thank you for everything!
Jason G. | Overall Experiencefast, efficient service, convenient, well run
Terry F. | Overall ExperienceThe ladies explained everything and when I had a question they took the time to answer. They ensured that I knew exactly what to do if I needed assistance or to change dates. They were amazing and I would highly recommend.
SHERRY-LYNN F.There is absolutely no where to walk, and I do not find the girls at the front have very well customer service.
Taylor A.Very efficient & knowledgable about UHaul procedures & trucks & supplies return.
Jean M.Very helpful and knowledgeable staff.
Joell S.Excellent service
PHILLIP L.Nothing but awesome
Collins O. | Overall ExperienceThanks for your great service. It is a pleasure doing business with Alpine Storage.
Gregory V. | Overall Experiencevery satisfied with the service
Don M. | Overall ExperienceI haven't moved anything in I need to talk to somebody. I don't have a key or a unit atm. I will be there as soon as they are open this week to figure out a storage unit.
AZUREA D. | ReservationFriendly and helpful staff. Easy to access units!
Dawna B. | ReservationValue for money storage facility
NICK L. | Overall Experience