Absolutely fabulous team at Alpine Storage! I can confidently say they are the best Fort St. John Uhaul location!Hailey H.
Customer Reviews for Alpine Storage LTD
(U-Haul Neighborhood Dealer)
Fort Saint John, BC V1J6A1
Services at this Location:
- Mon–Fri8:30 am–5 pm
- Saturday8 am–4 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Lawrence H.
A super positive experience thank youRob D.
Customer did not leave a comment.CHARLES F.
The trailer was full of glass the lights didn't work and had a flat tire I had to keep pumping up.Jon B.
The facility and staff was amazingJim S. | Overall Experience
Customer did not leave a comment.Corey S.
The ladies that work here are awesome, they saw me so many times while we were moving up here that they knew me by name. There was always hot chocolate available and they were always willing to answer questions about townAbbi K. | Overall Experience
With you return questions please add comment areas for questions. All in all everything was great. Thank youTami W.
Very caring staff and a beautiful company environment.eden S.
Customer did not leave a comment.Jeremy D.
Customer did not leave a comment.Nicholas T.
Customer did not leave a comment.jerry T.
The ladies that work here are wonderful. They were extremely helpful.Abbi K.
Customer did not leave a comment.Stephanus V.
Michelle & her team are awesomeMark G. | Overall Experience
Love this place. well ran business. Great staff.Landon W. | Overall Experience
Truly grateful for your constant help and professional advice.IOANA C. | Overall Experience
Customer did not leave a comment.Lane L.
The experience was great, cannot be beat.Dwayne M.
Customer did not leave a comment.Patrick D.
Regular servicing of the equipment. Vacuum out cabs after someone transports they're fluffy dog.Dane L.
Customer did not leave a comment.Travis B.
Customer did not leave a comment.Patti M.
I would recommend the location, they did nothing wrong. Uhaul as a company is awful. Unprofessional, not accommodating, a complete waste of money.Kezia M.
Michelle & her colleague were very helpful only have a regret about not being informed of sanitization charges because the rental is dropped off in a different location even if the truck is returned clean.Russel D.
Excellently. Keep it up!Maria H.
Customer did not leave a comment.Rick E.
Customer did not leave a comment.William P.
Everything was to my satisfaction. I honestly don't know what to change for others, as everyone is unique, with their own thoughts and ideasAdam M.
I had requested a dolly, but we changed our truck at the last minute, and the dolly was not placed in the truck that we ended up renting. Minor mistake, which was not charged to our account in the end.Erik C.
They were. Helpful and knowledgeable thanks for the good experienceDAVID H.
Customer did not leave a comment.Beverly B.
Closer to my location. Had to travel almost an hour to pickup. Other than that everything was great. Very friendly and courteous people.Trent P.
My wife dropped it off and was told to back it up into a particular spot, but was unable to. The worker outside was not very polite about it and said she'd have to move it manually, but ended up having a machine to move it around. The inside staff was polite.Jamie B.
Very friendly people and great customer service.Jamie K.
When I checked the Uhaul that I rented, it had 3 empty water bottles in it and also had some dirt in it. Have the uhauls cleaned before being rented.Melanie W.
Susan was great. She was really knowledgable and helped us make the best decisions for what we needed for our move. She really made the difference in comparisment to other Uhaul locations we have used before.Cory B.
Customer did not leave a comment.Kris L.
Customer did not leave a comment.Nester M.
Customer did not leave a comment.Valerie D.
Very good staff pleasure to do business withReginald W.
Customer did not leave a comment.jean o. | Overall Experience
Everything went smooth and fast.DANIEL D.
Service was so excellentFahim K.
The back of the truck was not swept out when picked up at Fort st john locationBrian R.
Great staff great service. The only place I'll rent from.Darrell K.
By far the most accommodating and friendliest staff. I’m sad to leave but I know I’ll be back. Thanks for the great services.Landon W. | Overall Experience
Based on our schedule, we often need access to locker during hours not supported by local site. Otherwise everything was positive.BILL J. | Overall Experience
Customer did not leave a comment.Garry H.
Customer did not leave a comment.Sharon S.
Customer did not leave a comment.Robert H.
Great place for storage clean staff always polite cheerful and very helpful. If I ever need storage again Alpine is definitely the place I'd go.Jim G. | Overall Experience
Customer did not leave a comment.Joseph D.
Thank you the service was professional.timothy O.
There's really nothing that I can think of for improvements, the two lady's that I dealt with were very professional and friendly and very informative. I have used uhaul in the past and it wasn't overtly pleasant but this time the experience was great and I will spread the word that Fort St John finally has people who care and are very professional and yet very friendly and informative. Thank you Trevor PileTrevor P.
Customer did not leave a comment.Arshdeep S.
Very friendly and accommodating, employees did an excellent jobdylan R.
Susan and Michelle were the best! They were kind and professional. Thank you.Jim C.
Amazing service the lady was new so it took a tiny bit longer but that's 100% ok everyone is so nice and they got us a truck in a short notice ! 10 starMaxime T.
Great StaffRohit P.
Customer did not leave a comment.David C.
Customer did not leave a comment.Douglas W.
The online UHaul booking is a waste of time. We completely booked a moving van, received a confirmation, then 1 day later I received an email from UHaul that asked me to confirm the cancelation.. WHAT I didn't cancel anything!!! Customer service put me in contact with the great staff here in Ft St John and they worked magic to get me a moving van. The staff here needs a better shop!!! They have no wash bay and spend a long time hand washing units. Typical UHaul trucks, but great customer service in FSJ for sure!! Thanks ladies !!Mike M.
Customer did not leave a comment.April D.
Was quoted a price 6days ago and when I went to avail myself of the offer, the price had gone up 200$. Nothing but a pure scam. Shame on youJeff M.
The ladies there were so incredibly helpful. I had to go back multiple times for more boxes, exchanges and so on and they were always super friendlyThaign L.
The employee really tried to help when she realized how difficult our experience was getting here.Matt W.
Customer did not leave a comment.Elizabeth P.
Customer did not leave a comment.melvin M.
Great staffEric F.
We could have used a jack attached to the trailer for a quick detach while fully loaded. I had to use my truck jack to lift it up and line it up with the hitch ball. No big deal but it would be a lot more convemient if they were already built into the trailerRObert O.
Customer did not leave a comment.Kimberley S.
My experience was great. Service is excellent. The location is very clean and well organized. I would highly recommend them and would not go anywhere else for my Uhaul rentals.Brent E.
I was very happy with the whole experience. The people who work at this facility are very helpful, knowledgeable and friendly.Timothy R.
Dropped off after hoursWENDY H.
I feel I was overcharged. I am not happy with the services, I don't understand the prices as well. I didn't go over kilometres. I just don't understandSHIANN G.
Customer did not leave a comment.TERRY G.
Customer did not leave a comment.carmen S.
Staff had a very poor attitude, and were extremely rude. Equipment should be working properly before renting out!SHANNON L.
Friendly staff very helpful well maintained unit. 5 stars on my Google review.Bradley P.
No lights and dirty,Brad M.
Michelle is wonderful in that office. We have dealt with her a few times and she is so friendly and helpful. Great work!Racquelle H.
Customer did not leave a comment.JATINDER N.
Very helpful, I had a great experience with them.joseph L.
Customer did not leave a comment.TRINA T.
Customer did not leave a comment.Tammy K.
Customer did not leave a comment.Glen D.
Nothing comes to mind. Excellent service experience.Brent E.
They were real good peoplemurray m. | Overall Experience
Customer did not leave a comment.Dene M.
I liked customer service really very much.BIKRAMJEET S.
Awesome staff at Alpine!Tyler H. | Overall Experience
Customer did not leave a comment.Dianne D. | Overall Experience
Very accommodating and friendly place!Christopher M. | Overall Experience
you are doing greatIAN Y.
All was above and beyond.GEORGE M.
Nothing. My service was excellent.BRENT E.
Customer did not leave a comment.Jason W.
Customer did not leave a comment.RANDY M. | Overall Experience
Keep it up UHaul TeamDouglas M.
They were amazing an professional, even when I was panicked about not being able to get a u haul.SHAWNA G.
This facility was amazing! The staff were very accommodating and super friendly, I would recommend them to anyone amd I would use this facility again. Thank you for everything!Jason G. | Overall Experience
Customer did not leave a comment.David A.
fast, efficient service, convenient, well runTerry F. | Overall Experience
Customer did not leave a comment.tristan C.
The ladies explained everything and when I had a question they took the time to answer. They ensured that I knew exactly what to do if I needed assistance or to change dates. They were amazing and I would highly recommend.SHERRY-LYNN F.
There is absolutely no where to walk, and I do not find the girls at the front have very well customer service.Taylor A.
Customer did not leave a comment.carmen S.
Customer did not leave a comment.shalen C.
Very efficient & knowledgable about UHaul procedures & trucks & supplies return.Jean M.
Very helpful and knowledgeable staff.Joell S.
Excellent servicePHILLIP L.
Customer did not leave a comment.JOSEPH W.
Customer did not leave a comment.WALTER M. | Overall Experience
Nothing but awesomeCollins O. | Overall Experience
Thanks for your great service. It is a pleasure doing business with Alpine Storage.Gregory V. | Overall Experience
Customer did not leave a comment.CHRISTIAN W. | Overall Experience
very satisfied with the serviceDon M. | Overall Experience
I haven't moved anything in I need to talk to somebody. I don't have a key or a unit atm. I will be there as soon as they are open this week to figure out a storage unit.AZUREA D. | Reservation
Friendly and helpful staff. Easy to access units!Dawna B. | Reservation
Value for money storage facilityNICK L. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Trailers & Towing
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We sell hundreds of products to make moving easier!