Customer Reviews for Al's Propane

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Al's Propane

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Scott T.
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Customer did not leave a comment.

Ricardo P.
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Customer did not leave a comment.

Randy D.
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Alan was awesome! However my original reservation was for location on Mineral King in Visalia,Ca. Had set for 9am. Clerk there did not seem to want to try and help me figure out where to get trailer from. Told me to go to another location, which I looked up and was closed. I had to call your toll free number. Where I was directed to Lemoore. This entire mess up put me back nearly two hours. Alan in Lemoore, was very prompt. Your guy in Visalia, not so savvy with customer Service.

George W.
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Customer did not leave a comment.

Meghan C.
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PHIL J.
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Customer did not leave a comment.

Travis B.
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Excellent customer service

Joshua W.
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Customer did not leave a comment.

Reginald G.
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Nothing service was outstanding

Corey R.
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Customer did not leave a comment.

DAVID P.
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Repave the yard

Mari S.
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Customer did not leave a comment.

Boris R.
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Customer did not leave a comment.

Thomas N.
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It was probably the easiest rental I've ever had, it was easy to reserve it and set it all up online before I even came to the location. Couldent be happier with the service.

Dale B.
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I was originally scheduled to pick up my truck over an hour away from this location. If I hadn't called a day early to confirm my reservation, I wouldn't have known about the location change.

Desirea V.
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Customer did not leave a comment.

Stacy G.
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The man there told me he gave me an extra 3 days and NEVER told me I would have to pay for it. Then he told me when I was done with the truck I should return it to Clarksville Texas where a storage unit would be waiting for me. When I got to that drop off location, there were NO STORAGES on site. Clarksville called uhaul and they told me to go to another uhaul place in Reno. The lady in Reno said I would get 3 months free paid storage there paid by uhaul. So I drove there. When I got there, the lady said all her units were full and she couldn't help me any further. Then she shooed me out the office, locked the door, got in her car and left me standing there not knowing what to do. I got in the truck and waited 45 minutes for a uhaul customer service representative. When a man came on line, I told him what happened and he gave me a phone number to call in Dallas and hung up. I called that number the man recommended me and it was a disconnected number. I had been driving across country for 4 days. I was tired, emotional and had no lay of the land...everything was different here. So I went to a hotel and cried myself to sleep. Monday morning I called uhaul again and spoke to a woman. I told her what happened. I told her I wanted my $100.00 deposit back and I didn't think I should have been charged for Saturday, Sunday or Monday as it was there fault for not giving me good and correct drop off information. The lady said she agreed and would pro rate me 2 days. That left me only owing for one late day...so I thought. Well I dropped the truck off in Paris. It's been 2 hours and uhaul has sent me a bill. Not only are they keeping my $100.00 deposit, they state i owe them for an additional 6 days worth of late fees leaving my balance OWEING THEM $164.00! THAT REALLY REALLY MAKES ME MAD AND UPSET! THAT WAS NOT THE AGREEMENT IN ANY CIRCUMSTANCE! This Uhaul Company SCREWED ME OVER!!!! I WILL NEVER DEAL WITH THEM AGAIN AND I REFUSE TO PAY THAT BILL!

Tracy J.
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Keep up the Awesome Customer Service.

dexter D.
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Awesome truck and customer service. Thank you.

Conditta E.
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Customer did not leave a comment.

Ricardo T.
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No improvement needed!

Ozzie B.
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Customer did not leave a comment.

Timothy D.
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Always very helpful, thankyou!

REBECCA F.
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Customer did not leave a comment.

angie V.
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Customer did not leave a comment.

Marcelo C.
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Cancelled my reservation, turns out the same reservation number was transferred to another customer with name of Marcelo & I was charged $40.01 for a reservation that I cancelled. I called UHaul but because it was Labor Day this wasn't going to be resolved for a couple days. Thankfully the manager at Al's Propane said he would fix it. But I still am receiving this unknown individual's information along with mine and my husbands phone number attached to his email receipt which is my email. Lack of attention to detail!

Amber U.
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Excellent customer service. Ease of picking up and drop off.

Tammy M.
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Excellent customer service!!!

Nancy C.
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Customer did not leave a comment.

Ryan I.
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The location was fine but the sales rep that called me lied about the price and was absolutely rude. I also think we should be compensated for the brakes having known issues. Not okay!

Amber U.
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Customer did not leave a comment.

Justen E.
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Offer some kind of discount for the inconvenience caused by your company. Extra miles didn't cut it.

Michael L.
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Everything with Al's Propane was very great. I was only disappointed that I could not get the truck I needed in Coalinga, Ca. Having to drive to Lemoore added miles to the trip which made the rental more expensive.

John C.
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Customer did not leave a comment.

Richard G.
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Excellent customer service!

antoinette D.
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Customer did not leave a comment.

todd F.
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1st rate

Colton E.
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Absolutely loved the customer service.

ESTHER B.
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Customer did not leave a comment.

Linda R.
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Great place! Super friendly!

Christopher W.
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Keep doing what he is doing, customer service. Totally Outstanding

Monique L.
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Nothing

Ofelia A.
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Customer did not leave a comment.

Brian W.
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he was very nice will always go there. Thank you, Brian

Francisco M.
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arlan H.
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Sarah O.
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Daniel D.
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nestor M.
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The owner of this establishment was very nice and helpful. I would definitely recommend this location to other people since it was recommended to me by a friend.

MICHELLE S.
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Great customer service

Thomas B.
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Customer did not leave a comment.

renee B.
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Staff was friendly and helpful.

david C.
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excellent service and help

Paul D.
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Customer did not leave a comment.

Andrew W.
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Customer did not leave a comment.

BRIAN P.
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Charles D.
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Eric W.
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michelle P.
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Travis B.
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Awesome customer service

Carina A.
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Customer did not leave a comment.

Dylan H.
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everything was great

Rafael S.
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Customer did not leave a comment.

KATHLEEN S.
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Customer did not leave a comment.

Gabriel P.
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Antionette M.
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Al was very professional and friendly

Jesus V.
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Have more availability of equipment.

LAURINE Y.
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Customer did not leave a comment.

Dan C.
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Customer did not leave a comment.

JEFFREY K.
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This is not about Al's Propane, it's about UHaul in general. I had to drive over 50 miles to Lemoore, Ca to get a 5X8 trailer. None were available in Fresno or Madera. This is unacceptable.

jon C.
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Customer did not leave a comment.

EDNA V.
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They are always amazing I love this uhaul place !!!

Mathus P.
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Alan/Allen customer service was beyond reproach. He will always provide feedback on the right equipment to lease. This was the 3rd that we have taken up business and we will solicit his services again. Thank you Allen/ Alan!!!!!

Dean K.
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Customer did not leave a comment.

Juanita V.
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debra R.
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The owner was very polite and made our moving decisions very easy. Thanks AL!

Javier M.
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Customer did not leave a comment.

JORDAN G.
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We decided last minute to rent a trailer to haul our Harley to the dealership. The owner was helpful and got everything rented quickly . We also have rented vehicles for moving a couple times here .. we Would recommend this facility to anyone in the area needing trailers or moving vehicles . I'm a local resident of lemoore.

Janine R.
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Friendly service and easy access.

Renee V.
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Easy check out and return made a big difference

Arthur T.
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Customer service here is the real key to why I choose this location. Friendly, helpful and willing to go that extra mile to ensure everything is taken care. Fully reccomend this location for all UHaul needs.

Armando S.
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I was looking for a tow dolly at this location, but they did not have it. I got the auto transport, which was only $10 more, and it made it a no-brainer. Very happy customer overall.

STEVEN M.
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Nothing

Sostena G.
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Al is such a great person. I always look forward to seeing him. Very friendly and professional.

kevin C.
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Great spot, the man that runs it is the best and so helpful!! He helped me 2 weekends in a row with a trailer and I couldn't be happier - I will tell all my friends to go see Al!!

Lisa S.
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Perfect

darrow H.
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We've rented from this location over the last 10 years; never been disappointed. Trucks are clean and service is courteous and professional!

Laura O.
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Customer did not leave a comment.

kevin C.
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Customer did not leave a comment.

Richard M.
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none. Overall service was outstanding.

Marcus M.
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Customer did not leave a comment.

Denise S.
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Nothing at this time. Well maintained, helping, friendly Establishment.

Boris R.
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Customer did not leave a comment.

Warren L.
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Christine D.
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Customer did not leave a comment.

RHONDA L.
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Al very nice to have met guy. Also kind and respectful.

Blanca B.
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Customer did not leave a comment.

al C.
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Customer did not leave a comment.

Christine D.
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Customer did not leave a comment.

tracy M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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