Customer Reviews for Alton Home Lumber Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Alton Home Lumber Center
John T. on
Wonderful place to pick up and drop off. Staff is friendly knowledgeable. Easy in, easy out.
Daren C. on
Your corporate computer has problems. It took 45 minutes to rebook the reservation after I booked it on line. Alton Home Lumber Center was extremely helpful !
Sean H. on
Alton Lumber is a such a professional Company. Keep up the Excellent work especially the young girl that hooked up the trailer. Thank you so much.
John T. on
Fast, friendly, professional service. Very consumer oriented. Should recommend this location over many other. Great staff
Daniel J E. on
Great customer service
Steve M. on
outstanding service
Reuben W. on
i can not comment i'm one of your dealers
bill r. on
Nothing
jim s. on
Very friendly, patient staff and quick checkout.
Rob M. on
did great
gunnar s. on
Everything was just as I would expect. The only things I needed to do was adjust the passenger side mirror and drivers seat.
robert w. on
I felt the mileage charge of 99 cents per mile was excessive ! Site manager Reuben and checkout person Alicia were excellent.
Stephen M. on
Location and employees worked nicely, however pricing is really high. We needed it longer than anticipated and it costs A LOT. Budget rentals and movers quoted me for less. We will be going with them next time.
Douglas L. on
Get in touch with the customer if you are going to change locations. I had to drive 35 minutes each way to get the truck. The total job should of taken 2 hours and would you look at that just over three hours. Nothing like free labor
William C. on
The right agents with a good personality make the rental experience successful.
susan c. on
Nothing. They were great. Pleasant and helpful
Michele B. on
Very friendly & helpful staff!
MIKE S. on
The first truck was a mess check engine light and what may have been a coil pack blow the truck was in rough shape they swapped it out with an other 15' and it was better but still poorly maintained the windshield leaked real bad into the drivers side And the front tires where poor at best and the truck had a bad shake on the highway PLEASE do something to better maintain all your trucks.
Larry B. on
Great people loved picking up this location
Mike G. on
Outstanding service at this location. Staff is excellent to work with
Gary O. on
can't think of anything. service was excellent!
koshana m. on
I give this company an A+. Very professional people, yet made you feel like family.The truck ran well & was very clean.
Paula C. on
Excepionally good service, too!