Customer Reviews for Alton Home Lumber Center
(U-Haul Neighborhood Dealer)

178 reviews

199 Main St   Alton, NH 03809

(603) 875-3581

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat: 7:30 am - 3 pm
  • Sun: 8:30 am - 1 pm
Special Operating Hours
  • 5/28/2022 - 5/30/2022: 8:00 am - 2:45 pm

Services at this Location:

Contact Us

(603) 875-3581

199 Main St
Alton, NH 03809

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat: 7:30 am - 3 pm
  • Sun: 8:30 am - 1 pm
Special Operating Hours
  • 5/28/2022 - 5/30/2022: 8:00 am - 2:45 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

It was fine.

Andy C. 
Rating:
5.0

Customer did not leave a comment.

Karl K. 
Rating:
5.0

Easily received and in and out the door quickly.

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Karli T. 
Rating:
3.0

Location was closed and I used the online check in

DAWN E. 
Rating:
5.0

The staff at the location were great!

James S. 
Rating:
5.0

Staff is flexible. I was going to be out all day and into the night towing a car from Connecticut. They said as long as it was there in the morning it would only be a one day rental.

Richard F. 
Rating:
4.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

Truck was available and clean, check in was fast.

Bob B. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
3.0

Hard place to find. No signs for where to park truck

DAVID C. 
Rating:
1.0

They let me leave with 2 bald tires, which led to a flat tire and 4 hours sitting on the side of the road. Also there was a check engine light on when I left. He said everything was fine.

Sandra D. 
Rating:
4.0

Customer did not leave a comment.

Jim R. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

Joseph V. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Quinn G. 
Rating:
5.0

Customer did not leave a comment.

Douglas P. 
Rating:
5.0

Customer did not leave a comment.

Courtney M. 
Rating:
5.0

Customer did not leave a comment.

Nicholas M. 
Rating:
5.0

Friendly, veyt helpful and accommodating.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

N/A

Jonathan L. 
Rating:
5.0

Customer did not leave a comment.

Helen M. 
Rating:
5.0

Reuben and coworker were so helpful and friendly and accommodating

Thomas M. 
Rating:
5.0

The reservation process was confusing. When making the reservation the site said I had made a reservation, but no equipment was available and that a U-haul representative would call me. I never received a call. I checked directly with Alton Home Lumber and they confirmed they had the equipment. This was to confusing.

Bruce B. 
Rating:
4.0

Customer did not leave a comment.

Heidi W. 
Rating:
5.0

Shoulder massage by attractive woman.

Craig W. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
1.0

I ordered a furniture dolly as I needed to move many heavy items, but when I picked up the truck the dolly was not inside. It was a weekend and the office was closed so I had no way to contact anyone. I used the phone app to pick up the truck but there was no way to contact anyone regarding incomplete orders. I had to move all of my things without a dolly. I'm very upset

James S. 
Rating:
4.0

Very helpful employees

Daryl S. 
Rating:
5.0

I honestly don't think you could improve on anything unless of course you want to buy the customer lunch ha ha Ha but seriously I was so thoroughly pleased with the service that I received that it makes me wanna rent several more times excellent excellent excellent

Mark T. 
Rating:
4.0

Customer did not leave a comment.

Leslie L. 
Rating:
5.0

Customer did not leave a comment.

Peggy L. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Arthur H. 
Rating:
4.0

Customer did not leave a comment.

Austin C. 
Rating:
4.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Deborah L. 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Don't fix it if it ain't broke.

Francis B. 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Great place to rent with skilled professional people on hand to help.Thanks John

John M. 
Rating:
3.0

When dropped off didn't go over anything with us, just said we all set, then get extra charge for Miles didn't know about

Eric C. 
Rating:
5.0

Customer did not leave a comment.

Glenn C. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE C. 
Rating:
4.0

Customer did not leave a comment.

Reginald C. 
Rating:
5.0

Customer did not leave a comment.

Andrew V. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
4.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Friendly service, clean vehicle and easy return. Will definitely be renting from here again! :-)

Jan R. 
Rating:
5.0

Customer did not leave a comment.

ANDREW D. 
Rating:
4.0

Service vehicle better including tires.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

Helen M. 
Rating:
5.0

Great customer service

Heather C. 
Rating:
5.0

Easy pickup and drop off. Great customer service.

Heather C. 
Rating:
5.0

No problem with people at center ossipee nhor Alton nh. Problem was my rental was not at center ossipee.called me day before told me no one could get it there.i had to make 60 mile round trip to get it.held up my trip.had a weeks notice to get it to center ossipee.

JAMES E. 
Rating:
5.0

Customer did not leave a comment.

Peggy K. 
Rating:
5.0

Everyone was very helpful... Could not have gone smoother!

David P. 
Rating:
5.0

I'd also recommend it to someone who's not a friend.

John L. 
Rating:
5.0

No comment

Joyce L. 
Rating:
1.0

Rude customer service. Misinformed about mileage charge

Jason W. 
Rating:
5.0

Customer did not leave a comment.

Clayton D. 
Rating:
4.0

The person at the counter had some other things going on but can generally measure good person

Dan H. 
Rating:
4.0

The person who took care of the rental was excellent. Great care making sure the hookup was good and we were safely on our way. The only concern was the trailer location down over a hill. Given the site I don't think there is any other option. I would definitely recommend this site to another person.

C D. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

BERNADETTE K. 
Rating:
3.0

Customer did not leave a comment.

JASON A S. 
Rating:
5.0

Customer did not leave a comment.

George A. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

Sean W. 
Rating:
5.0

Customer did not leave a comment.

Alice M. 
Rating:
1.0

The gas was not full when I rented and I didn't notice because I was specifically told the tank is fulL by the staff. After about 10 miles I saw the tank was just above 3/4 full. I drove a total of 15 miles and the gas bill to fill the tank was $17 over for ~8 gallons. I did not idle the van and took it out of tow mode, so there's no way I used much gas on this small 15' van. The staff was concerned but the owner was all attitude and talking total BS. Apparently he threw out my gas receipt as well because when I asked for it back, he couldn't locate it. Horrible experience- horrible store owner. Don't rent from this location.

mike K. 
Rating:
4.0

Customer did not leave a comment.

PHILIP B. 
Rating:
5.0

Rueben went above and beyond my expectations. He was so helpful and generous. I can't wait to pay it forward the way he did for me.

Tara S. 
Rating:
5.0

Customer did not leave a comment.

SANDRA C. 
Rating:
5.0

Customer did not leave a comment.

Leo H. 
Rating:
5.0

Customer did not leave a comment.

ANDREW L. 
Rating:
5.0

Customer did not leave a comment.

Cheney Q. 
Rating:
4.0

Customer did not leave a comment.

ROBIN ROYCE L. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
4.0

location needs to sweep out trailers and check the lights (turn signals worked but running lights did not --- thankfully my wife drove behind me at night)

Richard N. 
Rating:
5.0

Wonderful experience with Alton Home Center.

John T. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Nothing

RUSSELL P. 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
4.0

Customer did not leave a comment.

david L. 
Rating:
5.0

Quick for returning customers

Mark Stephen R. 
Rating:
4.0

Very friendly folks

Donald M. 
Rating:
5.0

No need for improvement

ILENE S. 
Rating:
5.0

Customer did not leave a comment.

Keith W. 
Rating:
5.0

Employee was very knowledgeable

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

Burton B. 
Rating:
5.0

Drop off was simple. Nothing to improve .

mike L. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

charles V. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top