Customer Reviews for Alton Home Lumber Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alton Home Lumber Center

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ANDREW D.
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Customer did not leave a comment.

JOSEPH R.
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Service vehicle better including tires.

Helen M.
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Customer did not leave a comment.

Heather C.
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Great customer service

Heather C.
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Easy pickup and drop off. Great customer service.

JAMES E.
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No problem with people at center ossipee nhor Alton nh. Problem was my rental was not at center ossipee.called me day before told me no one could get it there.i had to make 60 mile round trip to get it.held up my trip.had a weeks notice to get it to center ossipee.

Peggy K.
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Customer did not leave a comment.

David P.
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Everyone was very helpful... Could not have gone smoother!

John L.
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I'd also recommend it to someone who's not a friend.

Joyce L.
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No comment

Jason W.
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Rude customer service. Misinformed about mileage charge

Clayton D.
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Customer did not leave a comment.

Dan H.
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The person at the counter had some other things going on but can generally measure good person

C D.
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The person who took care of the rental was excellent. Great care making sure the hookup was good and we were safely on our way. The only concern was the trailer location down over a hill. Given the site I don't think there is any other option. I would definitely recommend this site to another person.

Edward B.
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Customer did not leave a comment.

BERNADETTE K.
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JASON A S.
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George A.
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John T.
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Sean W.
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Alice M.
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mike K.
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The gas was not full when I rented and I didn't notice because I was specifically told the tank is fulL by the staff. After about 10 miles I saw the tank was just above 3/4 full. I drove a total of 15 miles and the gas bill to fill the tank was $17 over for ~8 gallons. I did not idle the van and took it out of tow mode, so there's no way I used much gas on this small 15' van. The staff was concerned but the owner was all attitude and talking total BS. Apparently he threw out my gas receipt as well because when I asked for it back, he couldn't locate it. Horrible experience- horrible store owner. Don't rent from this location.

PHILIP B.
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Customer did not leave a comment.

Tara S.
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Rueben went above and beyond my expectations. He was so helpful and generous. I can't wait to pay it forward the way he did for me.

SANDRA C.
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Customer did not leave a comment.

Leo H.
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ANDREW L.
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Cheney Q.
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ROBIN ROYCE L.
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David H.
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Richard N.
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location needs to sweep out trailers and check the lights (turn signals worked but running lights did not --- thankfully my wife drove behind me at night)

John T.
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Wonderful experience with Alton Home Center.

Paul S.
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Customer did not leave a comment.

RUSSELL P.
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Nothing

Sarah S.
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Customer did not leave a comment.

Sean M.
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david L.
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Mark Stephen R.
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Quick for returning customers

Donald M.
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Very friendly folks

ILENE S.
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No need for improvement

Keith W.
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Customer did not leave a comment.

Christopher A.
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Employee was very knowledgeable

Burton B.
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mike L.
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Drop off was simple. Nothing to improve .

Mark R.
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Customer did not leave a comment.

charles V.
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Patrick D.
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Alton great

Dan C.
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Would be nice if checking in were just scanning a QR code on my phone, which popped up with all the information, including driver's license, so that the checkout process would be shorter.

Jennifer T.
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Customer did not leave a comment.

JAMES M.
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I have used this location multiple times and it always went as expected .

Jim G.
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Clean truck, easy sign up, easy return, friendly folks.

Timothy K.
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Customer did not leave a comment.

FRED S.
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Matthew W.
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Charles B.
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Donald N.
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Joan L.
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Great customer service - very courteous and helpful!

reuben W.
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good customer service keep doing what they do best

Ryan B.
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Tires were not inflated I checked and found this before I left they helped get me all set.

Steven M.
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Customer did not leave a comment.

Maureen H.
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Customer did not leave a comment.

Maurice K.
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The Truck was beat not the fault of the rental location and had numerous problem we in countered on the way to our final loaction

Christopher C.
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Very friendly, reasonable price!

Paul S.
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Customer did not leave a comment.

Johnathan B.
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Excellent service at Alton Home and Lumber. Staff were really helpful. Easy transaction!

John L.
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Customer did not leave a comment.

James M.
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Erica W.
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TOM S.
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Difficult to improve on perfection

everett P.
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I was completely satisfied with the equipment and services provided by Reuben Wentworth and his staff at the U-Haul Rental at the Alton True Value Hardware Store. They were very accomodating and very gracious in meeting our needs and we are very grateful. - Everett & Pat Palmer, Belmont, NH 03220.

Lisa P.
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Customer did not leave a comment.

John T.
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Wonderful place to pick up and drop off. Staff is friendly knowledgeable. Easy in, easy out.

Daren C.
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Your corporate computer has problems. It took 45 minutes to rebook the reservation after I booked it on line. Alton Home Lumber Center was extremely helpful !

Sean H.
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Alton Lumber is a such a professional Company. Keep up the Excellent work especially the young girl that hooked up the trailer. Thank you so much.

Jonathan S.
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Customer did not leave a comment.

John T.
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Fast, friendly, professional service. Very consumer oriented. Should recommend this location over many other. Great staff

Joshua C.
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Customer did not leave a comment.

Daniel J E.
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Great customer service

alan H.
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Steve M.
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outstanding service

Reuben W.
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Customer did not leave a comment.

tracey S.
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Customer did not leave a comment.

Reuben W.
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i can not comment i'm one of your dealers

Garrett W.
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Customer did not leave a comment.

bill R.
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Nothing

Matt H.
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Customer did not leave a comment.

jim S.
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Very friendly, patient staff and quick checkout.

Rob M.
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did great

Curtis C.
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Customer did not leave a comment.

John P.
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Kevin M.
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Joe C.
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Customer did not leave a comment.

ELI R.
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gunnar S.
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Everything was just as I would expect. The only things I needed to do was adjust the passenger side mirror and drivers seat.

Andrew M.
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Customer did not leave a comment.

robert W.
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I felt the mileage charge of 99 cents per mile was excessive ! Site manager Reuben and checkout person Alicia were excellent.

Stephen M.
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Location and employees worked nicely, however pricing is really high. We needed it longer than anticipated and it costs A LOT. Budget rentals and movers quoted me for less. We will be going with them next time.

Douglas L.
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Get in touch with the customer if you are going to change locations. I had to drive 35 minutes each way to get the truck. The total job should of taken 2 hours and would you look at that just over three hours. Nothing like free labor

William C.
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The right agents with a good personality make the rental experience successful.

Gerard G.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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