ANDREW D.
Customer did not leave a comment.
Customer Reviews for Alton Home Lumber Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Alton Home Lumber Center
JOSEPH R.
Service vehicle better including tires.
Heather C.
Great customer service
Heather C.
Easy pickup and drop off. Great customer service.
JAMES E.
No problem with people at center ossipee nhor Alton nh. Problem was my rental was not at center ossipee.called me day before told me no one could get it there.i had to make 60 mile round trip to get it.held up my trip.had a weeks notice to get it to center ossipee.
David P.
Everyone was very helpful... Could not have gone smoother!
John L.
I'd also recommend it to someone who's not a friend.
Joyce L.
No comment
Jason W.
Rude customer service. Misinformed about mileage charge
Dan H.
The person at the counter had some other things going on but can generally measure good person
C D.
The person who took care of the rental was excellent. Great care making sure the hookup was good and we were safely on our way. The only concern was the trailer location down over a hill. Given the site I don't think there is any other option. I would definitely recommend this site to another person.
mike K.
The gas was not full when I rented and I didn't notice because I was specifically told the tank is fulL by the staff. After about 10 miles I saw the tank was just above 3/4 full. I drove a total of 15 miles and the gas bill to fill the tank was $17 over for ~8 gallons. I did not idle the van and took it out of tow mode, so there's no way I used much gas on this small 15' van. The staff was concerned but the owner was all attitude and talking total BS. Apparently he threw out my gas receipt as well because when I asked for it back, he couldn't locate it. Horrible experience- horrible store owner. Don't rent from this location.
Tara S.
Rueben went above and beyond my expectations. He was so helpful and generous. I can't wait to pay it forward the way he did for me.
Richard N.
location needs to sweep out trailers and check the lights (turn signals worked but running lights did not --- thankfully my wife drove behind me at night)
John T.
Wonderful experience with Alton Home Center.
RUSSELL P.
Nothing
Mark Stephen R.
Quick for returning customers
Donald M.
Very friendly folks
ILENE S.
No need for improvement
Christopher A.
Employee was very knowledgeable
mike L.
Drop off was simple. Nothing to improve .
Patrick D.
Alton great
Dan C.
Would be nice if checking in were just scanning a QR code on my phone, which popped up with all the information, including driver's license, so that the checkout process would be shorter.
JAMES M.
I have used this location multiple times and it always went as expected .
Jim G.
Clean truck, easy sign up, easy return, friendly folks.
Joan L.
Great customer service - very courteous and helpful!
reuben W.
good customer service keep doing what they do best
Ryan B.
Tires were not inflated I checked and found this before I left they helped get me all set.
Maurice K.
The Truck was beat not the fault of the rental location and had numerous problem we in countered on the way to our final loaction
Christopher C.
Very friendly, reasonable price!
Johnathan B.
Excellent service at Alton Home and Lumber. Staff were really helpful. Easy transaction!
TOM S.
Difficult to improve on perfection
everett P.
I was completely satisfied with the equipment and services provided by Reuben Wentworth and his staff at the U-Haul Rental at the Alton True Value Hardware Store. They were very accomodating and very gracious in meeting our needs and we are very grateful. - Everett & Pat Palmer, Belmont, NH 03220.
John T.
Wonderful place to pick up and drop off. Staff is friendly knowledgeable. Easy in, easy out.
Daren C.
Your corporate computer has problems. It took 45 minutes to rebook the reservation after I booked it on line. Alton Home Lumber Center was extremely helpful !
Sean H.
Alton Lumber is a such a professional Company. Keep up the Excellent work especially the young girl that hooked up the trailer. Thank you so much.
John T.
Fast, friendly, professional service. Very consumer oriented. Should recommend this location over many other. Great staff
Daniel J E.
Great customer service
Steve M.
outstanding service
Reuben W.
i can not comment i'm one of your dealers
bill R.
Nothing
jim S.
Very friendly, patient staff and quick checkout.
Rob M.
did great
gunnar S.
Everything was just as I would expect. The only things I needed to do was adjust the passenger side mirror and drivers seat.
robert W.
I felt the mileage charge of 99 cents per mile was excessive ! Site manager Reuben and checkout person Alicia were excellent.
Stephen M.
Location and employees worked nicely, however pricing is really high. We needed it longer than anticipated and it costs A LOT. Budget rentals and movers quoted me for less. We will be going with them next time.
Douglas L.
Get in touch with the customer if you are going to change locations. I had to drive 35 minutes each way to get the truck. The total job should of taken 2 hours and would you look at that just over three hours. Nothing like free labor
William C.
The right agents with a good personality make the rental experience successful.
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