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MARK L
Customer Reviews for American Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great Service
KEDRICK MThe people at the pickup and drop off location were awesome! They were friendly and helpful and a pleasure to do business with!! No improvement needed!!
Melinda DService was friendly and pickup was fast and easy.
DIMITRY RThe U-Haul need to be clean before relief to anyone. I had to clean it out before using it. Very dirty on the inside. My only complaint.
Annie BNothing , keep the good work up
MICHAEL JThe staff was very friendly. They went out of their way to help me and make sure I got everything I needed. I will go back to this location anytime I need to rent a U-HAUL. I will also tell my friends and family about this U-HAUL location. They also have very nice furniture if you're interested in buying.
SHANA MImprove tracking of equipment. Also your app is not in my opinion user friendly.
GARY KEasy drop off. No mistakes in charges.
Keytahnie JThe initial location was closed, and we had to rent the equipment from another location, which was handled in an excellent fashion by customer service. But if a location is not open on the date the equipment is needed, one shouldn't be able to reserve it there. It should be made unavailable on the site.
Jacqueline HSpeedy, courteous process.
Edward BTrailor pulled really good had some high winds on I-40 did not seem to blow the trailer around
charles kThe location personnel were awesome. They simply couldn’t have been more helpful. The trailer was not clean, but a big storm was approaching, so perhaps they didn’t notice. I certainly didn’t. I just wanted to get the transaction finished and get started home before the storm hit.
jamie k