The fuel tank was stated to be greater than 7/8 of a tank so I was politely asked to top it off when I was finished. When I started the truck it was clearly at 3/4 of a tank at most. I drove it 38 miles total and had to put over 10 gallons of fuel to top it off. Only critique would be to verify the fuel level before including the amount in the rental contract. Everything else about the location and service was great.
DALLIN P
Customer Reviews for American Heritage Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Haley Huscusson was excellent and super helpful!! Great location and service!
CHAUNCEY CSuper efficient and easy..
Joanne LThe vehicle's condition was horrible. A/C did not work, the steering was loose and hence it wandered constantly on the highway, and it smelled of smoking in the cab. Not what I typically have experienced.
LOTHAR TVery friendly staff, the pick up and drop off very both easy. I have a dispute about the insurance charge which is currently being reviewed so hopefully I will have it resolved.
Kimberly JI checked it out with 3/4 tank returned it full and went a little over on miles and you charged me 2.42 wtf
Scott GWebsite was confusing at checkout. I had sent license photos during online reservation but pickup process wanted it again. Too time consuming and couldn’t figure it out
Susan EHaley is the most wonderful and gracious lady. From the moment we started our haul to the moment the journey ended, she made it easy and welcoming. Highly recommended. Thanks Haley 👍 Will be seeing you again on our next haul!
Liesha J