Customer Reviews for American Investment & Storage LLC
(U-Haul Neighborhood Dealer)

Rating:

5.0

Very helpful and friendly.

Rating:

5.0

American Investment & Storage definitely gets an A+. Very professional and made the entire transaction a pleasant experience.

Rating:

3.0

I would recommend because the manager was very friendly and seemed to have very good intentions to help me out.

Rating:

5.0

Very helpful grate people. Nice uhaul location

Rating:

5.0

Interacting with the U-Haul franchise owner was very good.

Rating:

3.0

My reservation was screwed up by a Uhaul employee (not at this location) that called me the day before pick up to say there was no truck available. She finally found one in our area, but it had a different towing device for our vehicle. When we arrived to pick up the truck and towing device, the employee who had called had booked two towing devices. Anthony at the rental location did his best to try and remove one of the booked trailers, but couldn't even after being on the phone with Uhaul for about an hour. He gave up, deleted the original reservation and started over. When we received the invoice via email, we had been charged for insurance that we didn't want and for an extra day that we hadn't ask for. Now I'm dealing with getting a refund. Also, the truck we picked up was running on fumes, yet we were required to return it with 1/4 tank of fuel! As an aside, the pick up location was a mess and the trailer trash living next door was having a brawl complete with incredibly foul language!!! Anthony who is running the Uhaul operation was very nice and did his best to sort out the mess created by someone else at Uhaul.

Rating:

5.0

Extremely kind and courteous feeble and very helpful.

Rating:

5.0

This U-Haul place went above and beyond to make sure we received everything that we needed for this move. This is the best U-Haul place that we have used.