Customer Reviews for American RV Technology SVS & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American RV Technology SVS & Storage

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Frederick L. on

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Customer did not leave a comment.

Danielle R. on

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Was originally told I was able to drop if off at the Self Stoage on Toledo blade by calling the 800 number for uhaul. I attempted to do so and the manager, Richard was extremely rude saying it wasnt possible and that "no one would have told me to do that. " I had to take it elsewhere.

Joann C. on

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Customer did not leave a comment.

Michael M. on

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The staff was very nice and helped me fix an error that was indicating an incident that never occurred. They spent at least 15 minutes on the phone to get this glitch corrected. I would use this location again.

STEVEN B. on

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Stephanie R. on

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Could not pick up auto transport at original location because obviously you oversold the item. I get to Mineral Springs (which was out of my way) and am informed the price was wrong, After so some discussion that was settled. Then was told they no longer help hooking it up. Unless I wanted to pay $40. I told her the least they could do was help me hook it up since it was not available at original location and my husband had just gotten out of the hospital. Which after 20 min. discussion the man came & helped us.

Marco D. on

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Not happy w uhaul. Overall bad experience. This store was not at fault.

Owen B. on

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Everything was well maintained and customer service was excellent. Jamie, my representative, was attentive, professional, and got me in and out in no time. You can rent a truck anywhere but you rarely get customer service as good as Jamie.

Gordon L. on

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PAVEL S. on

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The system what uhaul has not working poprer and I wasted more then 90 min on trying to get the trailer and it after I did the express check in. The staff was great but the system is just not good at all. Also after I drop off the trailer the return online didn’t work I was on hold with Customer service for over half an hour to have them put in notes I drop the trailer off. The location and stuff is great the U-Haul trailers is out dated and worn to much the break system was leaking and cross axle was looking like it was going to fall apart.

Jennifer G. on

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Christopher S. on

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Jami is super! Professional. Knowledgeable. Caring. Thorough. Thanks Jami??

michael B. on

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Janice P. on

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Jami was very helpful! Move went well!

charles W. on

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Keep ratchet hardware lubricated.

Robert H. on

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Very courteous and helpful .

Greg F. on

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It took a hour from the time I got there to when I was leaving, have more respect for my time.

Flora C. on

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Dan M. on

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Great people, Very helpful, would recommend to anyone needing this service

Eric K. on

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Original drop off location would not take the trailer. Sure Safe was very helpful!

john I. on

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Speedier process, there was confusion with the computer process.

Frederick L. on

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Very Friendly

Scott N. on

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Nothing

Marshall M. on

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Better signage. Took some time to figure out where the entrance was.

debra R. on

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Vehicle was fairly new (4000 miles) but it was parked in a grassy area and was infested with ants! Checked the cab, there was only a few chip crumbs, not enough to attract ants, but we were smashing ants the entire 5 days we had the truck. Not sure what the rental office could have done even if they knew.

David C. on

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Joe V. on

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Richard S. on

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Nothing...all staff are people friendly & helpful

Thomas T. on

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Tim H. on

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Was extremely helpful in acquiring the car dolly even though there wasn't one on sight. Was greeted with a smile and great attitude.

Clyde Richard D. on

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Customer did not leave a comment.