Customer Reviews for American Self Storage #8
(U-Haul Neighborhood Dealer)

38 reviews

4900 S Hattie Ave   Oklahoma City, OK 73129

(405) 416-1377

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 6/25/2021 - 6/30/2021: Closed
  • 7/5/2021: Closed

Services at this Location:

Contact Us

(405) 416-1377

4900 S Hattie Ave
Oklahoma City, OK 73129

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 6/25/2021 - 6/30/2021: Closed
  • 7/5/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Had a storage unit for over a year ear I believe, and never had an issue. Worker was always friendly and good to talk with. Storage closed at 10pm. Only inconvenience the had.

JENNIFER B.  |  Overall Experience 
Rating:
5.0

Staff - the person now in the office was great, just like Vinnie. But the witch that was there before the current one was rude, never helpful and allowed her dogs to jump up on my car with their unclipped nails on 2 occasions, scratching my car. Screen your employees more closely.

JUDY W.  |  Overall Experience 
Rating:
5.0

All good experiences with this storage site. Friendly folks, easy access, no issues at all. Would definitely recommend.

JOE W.  |  Overall Experience 
Rating:
5.0

Staff was nice and made everything easy to deal with. Thanks! Best thing: 1st month free!!!

VICTOR S.  |  Overall Experience 
Rating:
1.0

Took about an hour to rent/return

jovanny E. 
Rating:
5.0

Nothing. This has been the best experience I have ever had with Uhaul. Will rent from this location on my next need.

Cary H. 
Rating:
5.0

Very polite and professional employee

Steven-Paul W. 
Rating:
4.0

The site manager was very helpful and friendly. I was surprised there was no parking by the office though that didn't require gate access first.

Cody T.  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

sandra C. 
Rating:
5.0

Carrie (I hope that is her name) was fantastic. Promote immediately to the regional sales manager!

Darren L. 
Rating:
4.0

Customer did not leave a comment.

VINNIE M. 
Rating:
5.0

Customer did not leave a comment.

Matt B. 
Rating:
4.0

Customer did not leave a comment.

Joan S. 
Rating:
5.0

Customer did not leave a comment.

bell W. 
Rating:
4.0

Customer did not leave a comment.

charles O. 
Rating:
2.0

Have a specific area for returning trailers when business was closed.

william E. 
Rating:
5.0

Vinnie is a joy to work with

Jami N. 
Rating:
5.0

Ratchet straps very stiff. Trailer worked fine ! Very nice service. Thank you.

john G. 
Rating:
5.0

Vinnie was a great lady to work with on our rental. We appreciate all of her assistance.

JAMES T. 
Rating:
5.0

Vinnie is the best! Such a sweetheart and so helpful with everything from truck rental to storage rental. I'll use your services every time! Thanks again

SABRINA N. 
Rating:
5.0

Vinnie is wonderful! She made my experience exceptional. If it weren't for her service, you would have lost my business to Penske because my company has a national account with them. I will ALWAYS contact Vinnie first before I speak with any other truck rental service.

Ishula M. 
Rating:
5.0

Vinny is awesome you really should check your U-Haul here she is very helpful and knowledgeable in every way if she doesn't know the answer she finds it for you no problems just ask and you'll get an answer

rose Z. 
Rating:
5.0

I wouldn't recommend U-Haul at all, because your rates are very misleading. My $19.95 rental became $81 because of your outlandish mileage fee. In addition, the fact that the tank isn't full when a customer checks it out results in the customer overfilling the tank. So you ended up with more gasoline than when I took the truck.

David P. 
Rating:
5.0

Ms. Vinnie was a big help, she saved me an extra trip letting me know I could get the uhaul at this location.

kristene G. 
Rating:
5.0

Excellent customer service! I just love V!!!

Shalonda F. 
Rating:
5.0

Vinnie is AWESOME! She made me believe in Uhaul for all of my moving needs! Give her a raise!

ISHULA M. 
Rating:
5.0

Nuttin! The lady was very nice and the truck was fairly new and clean.

Roger P. 
Rating:
5.0

Customer did not leave a comment.

Melinda K. 
Rating:
5.0

After a long trip and just minutes to spare prior to closing. The uhaul agent waited till I arrived and allowed me to park my packed u-haul overnight because my apartment complex I was moving into did not have adequate space for my 15ft'r and auto transport. She was very essential is my things being secured and safe for a next day move-in date. Thank you so much. I appreciate that level of commitment to customers.

Leonard W. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

We showed up without a reservation and didn't really know what we were doing or how long we would take. Brett found us a 15 foot truck at a different location and helped us get everything together. At the other location Vinnie helped us out. She was very personable and helpful! She made sure we were fully informed and all set up before we left. I was grateful to have such wonderful customer service on a stressful moving day!

sarah W. 
Rating:
5.0

Just keep on doing what you are doing!

HENRY F. 
Rating:
3.0

Customer did not leave a comment.

Garrett R. 
Rating:
5.0

Key holder was easy to locate after hours and plenty of parking opportunities at facility for night drop offs.

Delilah M. 
Rating:
5.0

Customer did not leave a comment.

RICK N. 
Rating:
5.0

nothing at all great customer service

donald C. 
No reviews have been submitted for this location.

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