Customer Reviews for American Stone Vancouver

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Stone Vancouver

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Jamie V. on

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Customer did not leave a comment.

David L. on

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Ensure that the times of operation are correct when telling customers.

darla S. on

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Scott B. on

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very fast and friendly service.

Melvin E. on

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Michael H. on

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Rental return was very easy!

Michelle P. on

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Toni W. on

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Camille M. on

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Adam D. on

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KAITLIN R. on

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The trailer did have holes in it. Which ruined my stuff when it rained. But that doesnt mean it was this places fault. I just didn't like how they didn't have any variety. And they didn't have the other items that uhaul usually carries for my needs. Such as a lock or boxes... The place was dusty and dingy. But it was also a place where people buy rock so that didn't help.

Elsa L. on

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Considering that we had a change in plans and dropped off at a different location in a different city and state, they were very great and getting us checked in. They had never had a experience of a rental being returned to them that was not scheduled to be returned to them. Very helpful

raquel M. on

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We had issues both to book it but mostly returning the truck. Not 100% satisfied with the service, surprises appearing constantly... Finally the guys fixed everything but with really bad manners.

Alex L. on

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robert M. on

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very friendly and helpful

Henson D. on

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Customer service was excellent!!

Michael R. on

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John M. on

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LARRY C. on

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Bob B. on

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carl H. on

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Very helpful and friendly staff.

Juan Carlos A. on

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They wanted to charge me for a third day, today, the day I wanted to return it. Then, they couldn't run my credit card as "credit," and they wanted a PIN. If they are doing business as a Uhaul agent, they should know how to run the transaction on the POS machine...

Jack B. on

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Steven L. on

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I used a car trailer. Everything worked out OK. Excellent customer service at the front desk as well as hook-up and return.

Shane T. on

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This site was great!

Justin B. on

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Nothing. THANKS

leslie K. on

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I have used U-Haul several times, this place "rocks"-haha. Will definitely come back when we need a truck. Jazmyn was great, an awesome representative!

hilaire L. on

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Daniel H. on

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David L. on

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Friendly and helpful!