Customer did not leave a comment.
Amber H | Overall Experience
Customer Reviews for American Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sara was so professional and gave great customer service! Would highly recommend this location.
Darrell ACharge less! 128 dollars is a lot. Thanks for the rental though
Jerry MThe U-Haul was dirty and it smelled like smoke and then it broke down after i asked MULTIPLE TIMES IF I CAN DRIVE AND SNOW and got told yes and i was on the side of the road for 3 hours
Paul RMy gas tank had 3/4 full tank, but when I returned it they let me know it showed as full on the contract. I brought it in with the same amount of gas and was almost charged $15 to make up the gas. Thankfully they took care of that cost.
Sarah GEverything was great, there's really not to much to improve location was closest to our moving area which we put four miles on the truck. It couldn't of been any better. Thank you u-haul
Timothy CFloor mats had sticky stuff on them
Robert LU-Haul really let me down. My reservation confirmation email took me to the wrong location, then the dolly I requested wasn’t available. I was charged for moving blankets I did not request. Returned the vehicle with far more gas than when I picked it up, immaculate condition and was charged a cleaning fee. Do better, U-Haul.
Holly TSara was very accommodating with our storage needs. Would highly recomend.
Rose H | Overall ExperienceThe lady named Sara was not to friendly and she said the gas tank was 9/16 full that is above the half mark I took a picture of the odometer and that same picture shows the gas tank at 8/16 or half a tank not at 9/16 full. I took it in with the same as I found it when I got it. Otherwise the vehicle was in great shape and ran smoothly
Marcos MI use your trucks regularly and will continue to do so!
Charles FI was very happy with the wonderful service I received. The lady was really nice and informative. Thank you.
Rebecca PY'all are great and I have no complaints if I ever need storage again I will come to you. Thanks so much
Jan C | Overall ExperienceI had to change my reservation when I got to the location because the truck that I reserved was not at this location
Sarah LThank you for keeping my valuables safe!
Joyce P | Overall ExperienceThey were able to help me even when I called outside of their working hours. Very friendly people
Luis N | Overall ExperienceBest storage unit experience I've ever had! The staff was excellent and helpful. The units kept my family treasures clean, safe and dry. If I'm ever in need of a storage again, this will be the ONLY storage facility I will ever use.
Andrea J | Overall Experience