Customer Reviews for American Veterans Restorations

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Veterans Restorations

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Warren S.
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Customer did not leave a comment.

joshua M.
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Byron C.
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gerald B.
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windshield wipers were worn out. front suspension pulled hard right. ramp wouldnt extend more than 1 foot

Willie B.
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Best experience ever

Necole F.
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Derek P.
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Scott V.
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man was super nice and helpful!

Adam S.
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Holly K.
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Staffan S.
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Jason H.
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PERRY J.
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Nothing Its always nice to talk to local Gentlemen

Danis S.
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CHAD S.
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Melody B.
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SUSAN M.
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Toy A.
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John B.
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Aldrina P.
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Danyell B.
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They were fine at alfred Street. However I am not happy with uhaul at all. Nothing went smoothly from pick up to drop off. Uhaul really dropped the ball and I do not intend on using uhaul again.

Lisa O.
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Mary G.
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Robert C.
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This is the 2nd time getting a truck That wasn't good and when call you try to fix no one can seem to help. The first screw up they billed me for a truck that was someone else's and never did refund the money (switched truck orders, I think had wrong truck number on order) and 2nd time lost the truck. We returned it and got a call stating we didn't return it

Megan M.
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gary C.
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Rent smaller trucks that can go one way out of state. Like pick ups and vans.

Abraham P.
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Just keep doing what y'all doing.

Samantha T.
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N/A

Charles F.
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Have onsite support.

Eck N.
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See my above comment.. Waiting for my phone to ring.....

JACOB J.
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Jessica H.
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Donald A.
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Nick H.
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Shiakeria G.
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George H.
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I continue to receive email notifications and have not used this location. Requesting that this user's email be updated and mine removed from his account. This is my last request...made several attempts in the past to rectify this issue.

JERRY J.
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Not inviting environment.

Casey S.
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Trevor R.
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Gonzalo M.
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Great service

Wayne R.
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Originally I was supposed to pickup a car carrier at THELMAS place in Hampton, SC. When I arrived no-one was there. I called the phone number listed on the web site and texted them but did not receive a reply. After wasting 30 minutes trying to find someone with knowledge of this place I gave up as I had an appointment in Savannah, Ga to buy a car. It was my intent to use the car carrier to tow the car back home. Once I purchased the car I found the nearest U-Haul place and rented a dolly to tow the car home. They only dolly they had required me to return it back to where I rented it. Therefore I had to make a second trip to Savannah which cost me an addition $25 in gas and 4 hours of my time. It seems to me that you would know if your franchise location is on Holiday as I guess that's why no one was at Thelma's Place.

Sonya L.
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Sonja M.
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ISHISHA R.
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Candice W.
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Joel H.
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The ratchet part of the dolly was all corroded and it was hard to tighten the straps around the tires. Personally, I will check the equipment more closely before leaving the facility.

Donna G.
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Customer did not leave a comment.

Joseph B.
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Nothing to improve; by far the smoothest and quickest transaction I have ever experienced working with Uhaul! :D

robert R.
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line of site at the street is on an odd curve and its hard to see traffic. other than that it was easy and the guys were helpful.

Cindy H.
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bettina V.
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I waited over 3 hours at a location only to be told to go get a truck from another location...waited on hold for over 1.5 hours just to be repeatedly transferred. Then had to go get a truck from a location in a neighborhood with homeless people all around in the middle of the night In a dark alley area. Then when I went to return my truck and was told to call 1800uhaul because they couldn't take it and were very rude. Next I called uhaul as they told me to do and got hung up on. Then called again and was told to go drop off at another location. I was told that I would be reimbursed by the representatives manager for the inconvenience and the fact that I had to pay movers for 6 hours who's service I was unable to utilize and the $50 reservation guarantee fee in addition to additional miles but only saw an email for a refund of $50. I have used uhaul for over 20 years and never in my life have I had such a horrible experience. Not to mention, the situation caused me to miss work.

Felix E.
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Customer did not leave a comment.

Robert H.
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When I booked the truck, I also booked some needed moving supplies to be picked up with the truck, (moving pads and a dolly). When we arrived to get the truck we were told that location did not have the supplies and that we needed to go to a UHaul store for those items. This information would have been helpful to understand when booking the truck and the supplies. In addition, the location was not well signed, not easy to find, and overall a bit shady, was not sure if it was actually a real business

Kevin T.
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Vincent C.
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James B.
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Lost the right rear tire before getting out of SAVANNAH, GA. Roadside assist took 92 minutes to arrive so lost 2 hours of my day. Sucked

Charly B.
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Look like I was pulling up to a junkyard. A little scary and would not recommend for women to drop off alone.

Frank F.
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Customer did not leave a comment.

Jerome D.
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Not a safe place to drop off at night.

conrad W.
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Vince was very helpful, the truck was good.

Stephen C.
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Hope T.
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Chong K.
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Reserved a utility dolly but none was available upon arrival. Had to go to a different Uhaul for a dolly.

Michelle F.
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Have clear marked signs for where to actually return vehicles. There was nowhere indicating where to park.

Sandra H.
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Paul was great at this location. However, the original pick up location was not here and I received a text 2 days before pickup telling me the truck I had requested was in Rincon Ga, I had to make several calls and speak with someone at 912-234-3059 to get a truck at the above Garden City location which was close to my address instead of 24 miles away one way. This whole process was STRESSFUL because I had made the reservation on 5/23 and did not receive any calls or messages or emails outside of the text. I worried for 2 days that I would arrive and find NO truck available. The best part about the whole process was the movers I paid for via Honest Movers on the UHaul site.

duane S.
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CARLETTE J.
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yamim C.
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I accidentally filled more than half tank so guy didn't charge me extra for the miles that we not covered but he said "it's covered in the tank you just filled" Great service

John H.
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No problems, everything went smoothly with friendly service

Laura R.
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One of the nicest guys I have ever encountered and went above and beyond to try and make our rental work out for us.

Harry H.
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Customer did not leave a comment.

Kenneth J.
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John F.
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The person who helped me out was very helfpful and friendly. The only issue were the miles / gas but that was not his fault as it was put into the system incorrectly but he fixed it when we checked out the vehicle.

Ellen B.
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TAKIYAH Y.
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Attendant was very helpful and friendly

marcus C.
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Customer service was great.

JESUS F.
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JOHN F.
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Robert D.
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ISHISHA R.
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Christopher L.
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georgetta J.
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steven A.
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Agent seemed inexperienced. Was an auto rebuild shop!)

Lori C.
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I opted out of safe move when I rent6the truck online. I just got the receipt for the rental after I dropped it off. The location charged ne $14 for safe move and I want it refunded immediately. The whole experience was a fiasco and then on top of everything I overlooked to find out they charged me for something I specifically opted out of really pisses me off.

inma K.
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Customer did not leave a comment.

Cameron A.
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William Z.
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We arrived, couldn't get the 24/7 working, called main office and they said we have a trailer so we can't use it. Sent us to another location and their system down. It taken us 3 and half hours and still didn't get it. We were told to go back to the first place we were at and the lock for keys didn't open. Go with Penske. You pay more but don't have the headache that u-haul gives you

Steve W.
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No one at the location or answering the phone. Dropped off a car carrier and had no body to check it in or sign off on no damages to trailer. They still dont answer phone at noon.

Bob P.
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Very pleasant experience at this pick up location. Thank you!

david H.
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This location is no longer a uhaul carrier . We were extremely inconvienced by this after unloading a 26ft truck. Uhaul needs to update their location centers .

Ashley E.
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Lori D.
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Customer did not leave a comment.

Patrice C.
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Great service. The guy was QUICK and fast. In and out. Thank you.

John P.
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Customer did not leave a comment.

Brian F.
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paula M.
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Gregg H.
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William S.
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Nothing to improve. Friendly staff, prompt service.

Eduard M.
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The attendant was very helpful and good

NOLAN D.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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