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Casper E.
Customer Reviews for Ames State Inspection
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mrs. Cole went above and beyond to accommadate me. She was more than willing to answer all of my questions and to find the best price for what I needed. She greeted me as soon as I arrived with a pleasant personality. I will defititely use this location again.
marvie C.Everything was perfect. The truck was clean and ready to go when I arrived. Definitely will be using this location for my future rentals. Thank you!
BARBARA LEE D.You whole process is horrible. Our truck was not at our specified location. We had to travel 30 miles from original location, which made us unable to get all the furniture needed to move since the truck was 2 hours late. You app is horrible. If you look at the picture the gas tank had no gas when we picked it up, I did not see the location to put on your horrible app for the gas. Had to wait for 30 minutes for a verification call. By the way. The website did not work for check in. The app did not work for check out. UHAUL SUCKS. CHARGED ME OVER $100 for gas because of your horrible technology. Oh and waiting 30 minutes for a rep to answer your calls twice.
Amy S.