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PRISCILLA O
Customer Reviews for Amoco On Roosevelt & Kostner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No authority over location, messy business, will never use location again.
Anastasia JThe brake light on the passenger side was out
LINDA SThe staff at the Amoco was excellent, but the location has lockboxes for the Uhaul key and they weren't maintained. I didn't receive a 4-letter passcode for a lockbox and could not get one through Uhaul customer support. I finally received the key after 30 minutes when customer support spoke directly to Amoco staff through my phone. Uhaul customer support was rude and tried to blame me for the issue.
Margot HMake sure someone actually inspects the trucks. Battery light came on and needed a wheel alignment.
KEVIN MThis location is in a dangerous neighborhood.
ROBERT SEvery time I go to location I’m held up like 45 min
Christopher NVery dangerous neighborhood to be trying to put a code in in front of drug dealers and gang bangers just to find out there no key inside
Naomi RI reserved it and the truck wasn’t ready on time
Adam LToo many steps and adjust the price already they took 75 off my card and the price was 55
Rose L